MAZDA Complaints

There is currently a recall for 2014 Mazda 3 hatchbacks due to a faulty rearview back-up camera, but the dates are too limited. Production dates start in Dec 2013, but my particular vehicle was manufactured before that and still has the defective camera/mount. My car is in the shop getting fixed now for $1380 + tax, and should have been covered by the safety recall.

Vehicle was parked in garage overnight in our house. At approximately 630AM, carbon monoxide detector alarmed indicating high CO levels inside the house. Source likely appeared to the vehicle- distinct odor of burned electrical wiring/insulation; vehicle felt warm to the touch. Vehicle was dead and would not start. Mazda app indicated critical warnings for ACTIVESENSE, hydrid battery, hydrid system malfunction, high voltage battery depletion, and charging system malfunction starting abruptly at 0210 hours and terminating at 0340 hours. Vehicle had simply been parked in garage and was not plugged in or charging. Last use of vehicle~930PM the night prior. There have been no prior warnings or indications of problems , vehicle has~1k mileage. Vehicle was purchased 7/5/23 and event occurred 7/30/23. Vehicle was towed and is in dealership currently. Mazada USA has been notified by us. Main concerns: 1. Spontaneous carbon monoxide emission of a brand new hybrid EV vehicle model that was parked in a residential home; not plugged in or charging. House full of adults and children overnight. 2. Possible electrical issue with EV/hybrid system leading to spontaneous incomplete combustion of some electrical/battery component.

Monday 7/10/2023 car was fine ie (the seat) next day Tues 7/11/2023 opened drivers side door couldn’t believe my eyes. The driver seat had somehow migrated clear up to an inch from my chest to the steering wheel. I called Maple Shade Turnersville to make an appointment-wasn’t able to get in until 7/20/2023. I was told I had to return on 7/24/2023. Did that. Appt was 7:30AM. Was given a loaner car. At around 10:30 Am Mazda Tuenersville called to ask me to return the loaner (?). When I arrived Pat Kearny told me he couldn’t do anything to help with the car seat. Told me my car was too old that they didn’t make parts for my 2010 Mazda 3 for the already recalled seat problems. Now I’m in a big bind. My steering wheel is one inch from my chest. I am very upset what happened here.

purchase a new 2019 cx5 at riley mazda stamford. after 3 years and with 88t miles ,the head gasket cylinder gasket needs a replacement for $4500. while searching i read the same complaints from 2019 cx5 owners about head gasket blownout. a TSB Technician Service Bulletin was release by Mazda in 2019 regarding this issue and another one 2021 with affected vin numbers included , this car is un drivable , oil leaks like water falls and burning smells along w it

Vehicle will over heat and then show warning messages that auto light system malfunction and engine will shut off randomly.

I was informed that I have a recall on my vehicle when I tried to put it on Turo. The manufacturer never reached out to.let me know. I live in Hawaii on the Big Island and we no longer have a Mazda dealership so I contacted Mazda Customer Service for help getting repaired. They said I had to pay for the repair myself and file for reimbursement. When I went to Kia in Kona to see if they would repair it, they explained the manufacturer is supposed to take care of recalls at no cost to me. Please help.

The seat belt in the center seat of the middle row of seats is locked in unusable position.

When I was pulling into my driveway, approx. 5-10mph with my foot barely on the accelerator, the car started accelerating on its own, almost hitting the fence. I was able to slam on the brake pedal and it stopped. It was such a hard stop, left a tire mark on the asphalt and took out some patches of my grass.

Mon-7/10/2023 used the car. Tues 7/11/2023 attempted to use my car opened the door on the drivers side-saw a bizarre position of the seat. It had somehow migrated during the night to approx 4” from the steering wheel when I try to get into the seat my chest stomach area is an inch away can’t reach the pedals very well because my right knee is up against the dashboard. Took the car to the dealership the man in charge told me there’s nothing they could do the car is too old. He told me to take it to an independent repair shop to get the parts from junk yard. Said he would have to cut the bolts on the seat track said he couldn’t do that. Please see the photos and video.

This is related to the existing recall with the backup camera. I have intermittently experience, fuzzing of the review camera. I have also experienced total loss of the review camera. In addition, I have had occasionally experienced the panel system not switching over to the rear view camera. The issues appear to be associated with opening and closing the rear hatch and if occurred could sometimes be resolved by turning the car off and back on. The issue was persistent and occurring on a more or less regular basis, but then in the last month it has ceased to occur though I have been opening and closing the hatch on a regular basis... I had been avoiding opening and closing the hatch to avoid losing the camera :( I am concerned that due to the intermittent nature of the failure that when I take the vehicle in under the recall that it will not occur and the dealership will consider the matter closed even if it reoccurs later. Note that in the attached pictures the vehicle is on and in reverse, but the screen is not showing the rear camera view.