MAZDA Complaints

The contact owns a 2010 Mazda Mazda6. The contact stated that the dashboard on the passenger’s side of the vehicle was melted, causing a glare on the windshield which obstructed the view of the contact while driving. The vehicle was taken to the dealer; however, the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.

After setting the adaptive cruise control, and overriding it with the accelerator pedal when approaching a vehicle in front of me to pass it, my vehicle briefly accelerated hard while switching lanes after clearing the vehicle in front of me. This happened even though I had taken my foot off the accelerator already. My current speed was also slightly higher than the set cruise speed. E.g. I set it to 75, I was driving 77 and it jumped up to 80 for a short while before settling back to 75. This acceleration happened right as I cleared the vehicle in front of me and I was in the other lane. You can feel the sudden acceleration. It is as if the radar noticed the vehicle wasn't in front of it any more so it accelerated disregarding the current speed or accelerator position.

The contact owns a 2018 Mazda CX-5. The contact stated that while stopped at a traffic light, the contact became aware of smoke coming from underneath the hood. The vehicle was taken to an independent mechanic and the contact was informed that the cylinder head was defective and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 62,400. The contact stated the cylinder head is porous and oil leaks out of it. Also, 6 hydraulic lash adjusters were failing and needed to be replaced.

2006 MAZADA TRIBUTE- Consumer sent a request to Mazda North America to request estimate for cost of repair for replacement of the sensor and switches on the doors and service to the "door ajar" alarm system. Mazda customer care stated they wouldn't be able to provide assistance in the issue. The vehicle is out of warranty and there is no open recalls or special service programs. Consumer resubmitted request to Mazda. Consumer states: "This is the responsibility of the manufacturer! This feature·, (Door Ajar) notification is a major preventative safety item that should have an interrupt feature within. It does not! The defect of malfunction, ringing of the chime, is a conscience detraction element that cannot be tolerated continuously!" The consumer stated the cost of repairs will cost $4590 and feels this is the responsibility of the manufacturer.

Key fob accidentally left inside vehicle when exiting and all door’s automatically locked with 3 year old child inside. No recourse other than breaking window to enter vehicle as it was in direct sunlight on 80 degree day. This dangerous scenario should not be possible and needs to be fixed.

The contact owns a 2015 Mazda Mazda6. The contact stated while adjusting the front driver’s seat, the seat failed to move forward or backward. The vehicle was not taken to be diagnosed. The dealer was contacted and stated that the vehicle was not included any recalls. The manufacturer was contacted and stated that the vehicle was not under recall for the failure. The vehicle was not repaired. The failure mileage was 102,000.

Engine oil started leaking after I noticed smoke coming from the hood of the car. No warning signs, no check engine light, nothing to indicate any issues until this occurred. Took the car to the dealership who confirmed it was a cracked cylinder head which is now being replaced.

When the vehicle is put in park and the button is pressed to turn off the vehicle, the radio display screen stays on. I have to recrank the car, put it in a different gear, and then back into park and try again. Sometimes I do this process up to 10 times in order for the display screen to turn off. When the display screen stays on, the battery is drained within hours.

coolant leaks at the cylinder head around the exhaust manifold , safety was compromised by car overheating in the middle of extremely high level traffic, problem confirmed by Mazda dealership, only inspected by dealership, there was no warning indicators from the vehicle. I could smell antifreeze the day before it overheated.

When Mazda recalled the front frame they should’ve fixed the rear frame too I believe that this should have been recalled because there is the same problem all over the internet with this model. When my 16 year old daughter was going down the road @ 60mph and the rear subframe broke - bent the exhaust and then the tire rubbed the wheel well smoked like crazy and thought is was on fire & it then had blow out on the highway. Had to have it towed as putting the spare on would have done no good .