MAZDA Complaints

2021 Mazda CX-5 (VIN: [XXX] ). First low-oil warning at 17,800 miles. ([XXX]) Mazda dealership in La Crosse, WI performed an oil change and fully refilled the oil. Second low-oil warning at 18,700 miles — only 900 miles later. ([XXX]) This indicates rapid, abnormal oil loss consistent with the known valve-stem-seal defect for this model year. Sudden low-oil conditions pose a safety risk due to potential engine damage or failure. Requesting NHTSA document this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving at a speed just under 45 mph, my Mazda CX-70 suddenly displayed and chimed “Hybrid System Malfunction. Have Vehicle Inspected.“. This warning startled me because I am familiar with issues since I had briefly owned a CX-90 PHEV the first year this model came out and it had the same exact problem. I discovered that this issue carries serious safety concerns and ended up convincing the dealer to swap the vehicle for a CX-90 inline 6 gas only model after hours of pleading. I ended up signing up for another lease a couple of years later with this current CX-70 PHEV, as I was told that the “bugs” have pretty much been worked out so I would give it another try. This warning continued to stay on as I drove for a few minutes so I immediately took the car straight to the Mazda dealership service department where it was kept 24 hours. The dealer said that the issue resolved itself - something to do with not driving the vehicle interchangeably enough between gas and EV mode. The photo was taken once I slowed down to stop at an intersection since it took me 15 minutes to drive to the dealer.

There have been several false blind spot monitoring alerts since I received vehicle. It seems to get worse with time. Now on freeway trips it’s almost constant leaving no trust with alerts

This has occurred numerous times. Using the adaptive cruise control, the vehicle decelerates as I approach a slower moving vehicle. That is what it should do. When I move from the right lane to the open left lane, instead of accelerating back to the set cruise speed, the car decelerates as much as 10 mph before finally regaining its mind and accelerating to the set speed. I have had cars following me that are expecting my car to accelerate that are surprised that the car decelerates. This happens on straight roads with no car ahead of me in the left lane.

Complete software issues… 1-Yellow triangle with a red exclamation point 2-SOS alarm tone continuously goes off 3-Radio screen will freeze up, stop and restart to clear 4-Hey Google commands, will not turn AC off, Hey Google turn AC down, responds with turning the AC UP 4 degrees 5-Software turns off traction control 6-Extremely dangerous when Google does not work, and you have to look at the screen and not the road 7-Mazda has removed physical knobs for entertainment system, and AC system. With a failure of software this is dangerous 8-Why did Mazda put this model out for sale to the public, and NOT NOTIFY CUSTOMERS OF THIS POTENTIAL DANGEROUS ISSUE AT THE TIME OF SALE 9-In 2 months I have had to go back for service 3 times, with as many as 5 warning lights on the Custer at 1 time, all regarding software issues 10- Each time from the service department we get the… Mazda is aware of this issues but does not have a fix at this time 11- Paid $40,000 cash for this 2026 mazda cx5 premium, Is and or will this be considered lemon law in the state of Florida. 12- As of now the only fix is a hard reset by disconnecting the battery.

The temperature control dial on the climate control system behaves erratically and inconsistently. When turning the dial to increase temperature, the displayed temperature sometimes decreases. When turning it to decrease, it sometimes increases. The dial also jumps multiple units rather than incrementing one degree at a time. The behavior is unpredictable and occurs regardless of whether the engine is warm or cold. This issue has been confirmed by multiple other 2023 CX-50 owners in owner forums, suggesting a manufacturing defect in the encoder mechanism for the temperature control knob. The dealer confirmed the bumper-to-bumper warranty has expired but has not offered a resolution.

Every time I drive the vehicle, it basically snatches me back into the lane aggressively. If I am moving into the next lane, the lane correction is so aggressively, I am afraid it is going to cause a collision. The brakes squeak and squeal constantly. They have oiled the brakes but it didn't work.

My car is experiencing "sticky" steering during wide sweeping left turns that are long duration at a moderate speed (like highway on-ramps or intersections). Steering sticks when re-centering the wheel after the turn. I would describe it as a brief "stuck" feeling mid-drive where extra effort is needed to get out of turn. It has been happening since 02/2024.

When turning or taking corners, sometimes the steering wheel will straight up just be stuck in place and I will have to use extra force to move it. Mazda claims the recall for this has already been performed on my vehicle, but the issue has returned. This confirms the reports I’ve seen where the “fix” Mazda has done on this does not actually fix the problem and makes me worry heavily for my families life when driving them in this vehicle.

The contact owns a 2016 Mazda CX-5. The contact stated that the engine light illuminated. The vehicle was taken to an independent mechanic diagnosed with a sensor failure and needing to replace a catalytic converter. The oxygen sensors were repalced.r was replaced by an independent mechanic. The vehicle stalled while reversing. The manufacturer was not notified of the issue. The approximate failure mileage was 131,860.