MAZDA Complaints

While driving on the freeway in stop and go traffic the engine warning light came on. A few minutes later the data screen stated that I needed to pull over immediately as my engine was overheating. I was on a stretch of the 5 freeway north of Oceanside with no exits for several miles. I pulled over and when the light went off I got back on the freeway to try to make it to an exit. I repeated this process until I was able to exit and pulled in at the first mechanic I came to. The vehicle was losing power at that point. Pulling in and out of the traffic was hazardous to both me and the other drivers. When they inspected my car, they determined that the coolant had been leaking for a significant period of time as demonstrated by the worn spot on the pipe it had landed on. Further inspection revealed a blown head gasket. When a new head gasket was ordered from the local Mazda dealership, the mechanic was surprised to learn that Mazda had four of these parts in stock as most dealerships would have to order the part. The Mazda service department told him that they had four head gaskets in stock because this happens pretty often. My research on this site and on the Mazda forum indicates that this is a known defect to Mazda. This vehicle has just over 56,000 miles on it. It is regularly serviced. There was no warning light prior to this incident, in fact, the blue light indicating the engine was cool had regularly appeared whenever I started the vehicle. I have the replaced head gasket in my possession, should inspection of the part be necessary. I have reported this issue to Mazda but have been advised it is unlikely they will reimburse me.

The contact owns a 2019 Mazda CX-9. The contact stated that the infotainment display screen had developed internal spider cracks and while operating the vehicle, the back over prevention camera image was very distorted and difficult to see. The vehicle was taken to the local dealer who stated that the display screen needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 28,000

I was on my way home going down a windy back road going about 45 mph. there was a jeep in front of me and the mail truck was in front of them. the mail truck went to slow down and take a right onto a different road and as the jeep slowed down i applied my breaks and there was no response. this was not the first time this had happened in this vehicle but this time i panicked and i had to cut my wheel into the persons front yard to the right of us as i was continuously picking my foot up and slamming it down on the break and there was no response my car was just speeding up. i ended up going into the road that the mail truck was taking a right on and i hit the front of his truck and went flying into the woods and the trees were what stopped me. i now live with constant nerve pain everyday from this and suffer with a compressed lower back fracture that limits me daily from many things. before this incident i had issues with the breaks and acceleration twice. i had taken it to mazda and they fixed my “break switch” ? obviously that wasn’t the problem.

Fuel system failure at only 60k miles on car. Engine light came on dash & my car just randomly started failing as if it wasn't getting gas, trying to cut off while driving down the road!! Huge hazard!! This could have caused an accident but i luckily going in a 25mph zone. Local shop diagnosed the fuel pumps failed (this car has 2 of them) and they also were able to reproduce the same issue when going to start the car to move in and out of the bay. I have called mazda and done the research- they did not put a recall on this year but it appears other years gave been recalled with fuel system related issues. This should be looked into as I've found NUMEROUS complaints on this year and model!

I've used cruise control for decades and use it even on city streets, so I can concentrate on the road rather than my speed. The concept of adaptive cruise control is great, but the execution is very flawed on my Mazda CX30. The system fails to recognize lane separation and turn lanes where lines do not exist. The result is the Mazda CX30 adaptive cruise frequently brakes to slow the car for vehicles not in the lane it is in. At some point this is going to result in a rear end accident, because of other vehicles not allowing proper distance and my Mazda CX30 slowing for no valid reason. I shared this issue multiple times with dealership service, with Mazda via their website and with Mazda via emailed surveys. Dealership service says everything is working correctly. Mazda has not responded. If I could turn this functionality off, and have it stay off, I would do so and not report it here, but it turns back on every time the car is started. I was puzzled by this being an issue for me, on my Mazda CX30, but not for friends with other vehicles. What I learned talking to friends is that they rarely use cruise on city streets, which is the primary location for the issue. I discovered a Cheverolet Traverse, I rented, only beeped at me when it detected issues at locations where the Mazda CX30 slowed.

The contact owns a 2004 Mazda Tribute. The contact stated while driving approximately 35 MPH, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact stopped and noticed there was rust on the vehicle. The vehicle was taken to the local dealer where it was diagnosed that the rear shock had detached due to rust. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 203,350.

It happened twice already when I step on the break pedal the car goes accelerated feels like you step on the gas pedal that is the problem the first incident I stopped and parked next to the gate because I need to put the code of the gate to open then when I come back to my car and step on the break to release the transmission from P parking ??? then the car goes accelerate too fast almost hit the gate good thing I release the break pedal then hit again or step again the break pedal. The second time I was with my wife she’s parking backward then the car goes accelerated backward. She just stepped on the break pedal. And if we’re driving in the freeway if we break it didn’t stop right away it will still slide for how many meters

On February 14, 2023 around 3:30 - 4:30 p.m. (EST), I drove to the local WAWA. Upon entering the driveway of WAWA at a very low speed and depressing the brake the car failed to come to a complete stop. I pressed down on the brake as hard as I good, but the car did not come to a stop until hitting the security/safety bollard in front of the WAWA store. I did not get injured and no one else was injured. The front end of my car sustained over $4000 worth of damage. The insurance company repaired by car. I was asked by the insurance company what caused the front end damage. As I played the accident over and over in my head, I just could not see what I did wrong. My foot was on the brake. Also, I entered the entrance of WAWA at a very slow/low speed. After a few weeks I took the car to the Mazda dealer to let them know the car accelerates and engine revs. Also, the car jolts forward while decelerating from about 20mph to 10mph. The car dealer/repair shop could not replicate the problem. Was told to bring the car back in, if problem continues.

Entire drivers side air bags deployed, with only the driver in the vehicle, after striking a curb, (after striking a coyote, then swerving). Front central air bag did not deploy-only the side, and then for the entire side of a four door SUV, Mazda CX-5. Air bag slammed into neck and chest of driver nearly striking jugular with sharp impact. There does not appear to be any reason for side air bag to deploy, without front center deploying.

Parking brake system malfunction. Flashing brake light and the parking exclamation point light on. When I try to release the emergency parking brake it continues to light up on the dashboard as well as yellow flashing light on the physical brake similar problem with 2016 model. Seen multiple people with similar problem but no solution Restarting the car multiple times makes the light go away eventually