MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 MAZDA CX-5
    - Pembroke Pines, FL

    Oil drained to warning level from full during a vacation. The oil leaked out around head gasket level onto every part of the engine below it and the movement of air caused oil droplets to fall on the exhaust and smoke and also coated entire underneath and most of rear hatch with oil droplets.

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - Ventura, CA

    Vehicle was at highway speed when the warning light for high engine coolant temperature came on with a warning message to stop the vehicle in a safe place. The engine stopped and I was almost hit by a semi-truck as I was struggling to move over a lane to stop on the side of the highway. Vehicle was towed to the auto shop and diagnosed with a crack in the cylinder head. There was no problems prior to this. My research has shown that this has become a common problem with this vehicle.

    Source: NHTSA WEB SITE
  • 2004 MAZDA RX-8
    - North Las Vegas, NV

    Engine naturally wears out especially after 200k miles due to friction in the natural design of the Rotary engine, resulting in losing its overall function such as turning off in the middle of a drive due to loss of compression from worn Apex Seals of the Rotary. The rotary engine requires a replacement of the Apex Seals to continue functioning normally to avoid any unpredictable accidents due to engine failure. An event occurred where my RX-8 went into limp mode in the middle of the freeway as i was commuting due a misfire from poor compression, this is more then likely a common event nowadays for RX-8 owners starting at the S1 2004 models with newer models soon to follow the same incident as me. This is completely unsafe especially traveling at 65 MPH

    Source: NHTSA WEB SITE
  • 2017 MAZDA CX-9
    - Bastrop, TX

    Known engineering flaw that causes cylinder head to crack and leak coolant. Mazda will not do a recall even though numerous people are requiring new motors with no previous issues or warning lights on the car.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Valatie, NY

    2018 Mazda CX-5. While driving a burning smell was detected (oil). Oil leakage noticed when car parked. The vehicle was taken to the dealer where it was diagnosed with a cracked cylinder head. There is a service bulletin stating defect in engine head. Mazda will not cover costs, as its outside 60,000 mile warranty. Quote given of $4085 to fix issue. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85000.

    Source: NHTSA WEB SITE
  • 2013 MAZDA CX-5
    - Niles, IL

    While driving, 30 mph on Dempster Street in Niles, Illinois, the sunroof spontaneously exploded and shattered.

    Source: NHTSA WEB SITE
  • 2015 MAZDA MAZDA3
    - Marion,, LA

    The contact owns a 2015 Mazda Mazda3. The contact stated while driving 25 MPH, smoke was coming from under the hood of the vehicle, followed by the vehicle shut down and the check engine warning light illuminated. The contact's son opened the hood and flames came out from under the hood. The contact son burned his fingers but did not seek medical attention. The fire department extinguished the fire. A police report was filed. The vehicle was not diagnosed. The manufacturer was contacted, and a complaint was filed. The failure mileage was 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 MAZDA CX-30
    - RIVERSIDE, CA

    Involved in an accident low speed on 3/17/23. Upon impact with other car passengers seat belt did not activate until passenger hit dash with her head and then it apparently engaged and threw passenger back with tremendous force injuring passenger. Upon inspection at the body shop they found the following code: U0452..invalid data received from restraints control Panel. History. They will be calling Madza for inspection. This needs to be inspected as soon as possible before someone gets killed.

    Source: NHTSA WEB SITE
  • 2023 MAZDA MAZDA3
    - Tampa, FL

    Cars lurches/jerks at low speeds when shifting 1-2 gears and sometimes rpm bounces up and down when downshifting.

    Source: NHTSA WEB SITE
  • 2017 MAZDA CX-9
    - Huntsville, AL

    While driving, my engine suddenly and dramatically lost power while a temperature warning appeared. I barely made it to a safe spot to park. After having it towed to the local Mazda dealer, the problem was cracks in the cylinder head. This is a known defect from Mazda, which has issued a TSB to dealers but has taken no proactive measures to protect owners. Just 5.5 years into ownership and 51,000 miles, I now must pay for a replacement outside of warranty, costing me over $9,000. All for a dangerous defect that Mazda is aware of and refuses to issue a recall for.

    Source: NHTSA WEB SITE