MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 MAZDA CX-3- Long Beach, NY
Steering wheel gives resistance to movement, both left and right. This creates a safety hazard from oversteering.
Source: NHTSA WEB SITE -
2019 MAZDA CX-9- Cedar Rapids, IA
I was driving down the street with my foot in the gas going about 35mph. No cars in front or behind me. All of the sudden my car brakes for no reason. It was a hard brake. My foot was on the gas pedal when this happened. Then a bunch of warnings displayed on my screen: forward smart city brake malfunction, front camera sensor system malfunction, brake override system malfunction and smart brake malfunction. My check engine light, traction control light and parking brake light also came on. This was extremely dangerous and could have caused an accident the way the car decided to brake all by itself.
Source: NHTSA WEB SITE -
2023 MAZDA MAZDA3- Walla Walla, WA
On three occasions thus far when the vehicle was started and placed in drive the transmission slipped terribly, the engine rpms would race when pressing the accelerator and the vehicle would move at no more than a few MPH. The problem is intermittent but can be inspected. The problem has occurred on public roads when stopped at a light or stop sign and I was unable to move forward again after stopping. The problem was reproduced by the dealer. The dealer had the vehicle for 29 days for repair attempts and returned it to me one day before my states lemon law would have been triggered. There were several vehicle malfunction warnings displayed on the dash 10 to 15 minutes after the vehicle failed to move under its own power. I also purchased an OBDII code reader after the initial vehicle failure and was able to read transmission error codes on subsequent failures.
Source: NHTSA WEB SITE -
2019 MAZDA CX-3- Long Beach, NY
Steering wheel gives resistance to movement, both left and right. This creates a safety hazard from oversteering. The contact stated that the date the failure was first noticed was Oct 1st.
Source: NHTSA WEB SITE -
2020 MAZDA CX-30- JEFFERSON, GA
Every 1000 miles the low oil light comes on. I have 24000 miles on the car and this only started about 4000 miles ago. I have to add a quart of oil every 1-2000 miles.
Source: NHTSA WEB SITE -
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2017 MAZDA MAZDA6- Ocoee, FL
Hello! My Mazda 6 main screen rebooting every 2-3 minutes. Sometimes I cannot get into the menu to make changes. Radio is continue working at this time, but navigation is off and I have to put information from the beginning. The main issue is when the screen is restarting while I'm backing up. The back up camera is turning off and it's create a safety issue and can be potentially dangerous for pedestrians and myself!
Source: NHTSA WEB SITE -
2019 MAZDA CX-5- Brook Park, OH
While driving the vehicle at highway speed, the check engine light came on at just under 28,000 miles. I took the vehicle to AutoZone, who did not come up with a code; however, I took it to the dealer with engine code P0126, which stands for insufficient coolant temperature. Apparently, there is a flaw in the coolant control valve, but the part is on backorder until June or July. In the meantime, my gas mileage is awful, my car takes forever to warm up, and the engine performance is awful and the vehicle is not safe to drive at highway speeds. This really merits a recall and a whole lot more attention from a company that was Consumer Reports most reliable brand for 2022. I am really disappointed with Mazda and how they have handled this situation and they have permanently lost my business over this.
Source: NHTSA WEB SITE -
2019 MAZDA CX-3- Chatham, NJ
I have two issues. The front crash warning light goes on and off intermittently even when alone on the highway. This happens about once a month. The second issue is more serious. My car showed 40 miles of gas left in the tank, and ran out of gas. Fortunately I was in the right hand lane and there was a shoulder. Had this happed anyplace else I'd likely be dead. I took my car to the dealer where I bought it. they could not explain the problem and told me to assume it would never happen again (!). I contacted Mazda directly twice. The first time they took my info and did nothing. The second time they told me to take it to another dealership. I cannot tell that the issue has been reported anywhere so I'm reporting it here. Thank you.
Source: NHTSA WEB SITE -
2021 MAZDA CX-30- Cranston, RI
I picked up my certified pre owned CX-30 just 2 days ago and noticed the windshield appears distorted or wavy which results in eye strain and headaches. This seems to occur in the left side of the windshield. It is difficult to focus for long periods of time. I asked another person to drive the car and they confirmed it nearly instantly. I recently learned this is a known issue with the vehicle.
Source: NHTSA WEB SITE -
2018 MAZDA CX-5- San Mateo, CA
After driving when I got off my car, I could smell something burned. I took my car a dealer shop, and they found the Crack in a cylinder head. The cylinder head has been fixed, but I can still smell something is burning.. I am not sure it is totally fixed or not.
Source: NHTSA WEB SITE