MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 MAZDA MAZDA6- fostoria, OH
I heard that the mazda 6 was recalled for a front end suspension issue with rust.My mazda 6 had a problem with rust on the rear crossmember.It rusted out and came apart. I noticed the car was leaning to one side,had it checked out and the crossmember was rusted and broke. I am in the process of buying another car.Mechanic told me not to drive it very far.If the car was recalled because of rust on front suspension of car it probably has same issue on back suspension.
Source: NHTSA WEB SITE -
2011 MAZDA TRIBUTE- Saint-Colomban, NY
The passenger subframe is rusted and broke the axel when driving. Glad im ok….So dangerous and the driver side is fine so bad design by ford (the tribute is like the escape)
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- Spokane, WA
The electrical component of the car does not turn off when the vehicle is in park and the push button disengaged. Drains battery and leaves me stranded. Can’t lock doors to prevent unwanted entry once this happens as everything is battery powered.
Source: NHTSA WEB SITE -
2017 MAZDA CX-5- Rockaway, NJ
I have made carmax aware of the issue I was driving on the interstate in PA, when out of nowhere the check engine light turned on and the car stalled and stopped working the speedometer went down drastically almost causing me to get into a car accident, I was able to continue going slowly on the emergency lane until the car stopped it was freezing weather and there was no one in sight to help not even an emergency vehicle they told me it was an 02 sensor that they fixed it and once again I am driving and pulling into my driveway the car shut off mid drive and the brake would not work I had to pull the emergency brake i almost got into an accident I would've driven the car into my neighbor's property this 02 sensor is bad there's a bad scent and also now all the electrical has gone haywire i have also made them aware of this since May i have videos of everything shutting on and off please help me I dont want to die because of this car and no one is helping me
Source: NHTSA WEB SITE -
2021 MAZDA CX-9- San Antonio, TX
The contact owns a 2021 Mazda CX-9. The contact stated that while driving at 60 MPH or exceeding 60 MPH, the vehicle would lose motive power and stall without warning. The contact stated that he would coast to the side of the road and the vehicle would restart after 2-3 attempts and regain normal functionality. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2022 MAZDA CX-30- Naperville, IL
On December 26, 2022, after running errands for an hour or so and parking outside in parking lots, I restarted the car and pulled out of a parking lot. 3 dashboard warning lights flashed, one after the other: Engine malfunction, have vehicle inspected; Dynamic stability control malfunction, have the vehicle inspected; Safety and driver support systems partially disabled, drive safely. Vehicle was stuck in high gear and would not shift to lower gear as I pulled into the driveway (fortunately I was close to home), forcing me to have to floor the gas pedal to go up the very slight driveway incline. Dealership thought they fixed the problem, exact same thing happened on 12/28/22 (same dashboard warnings, stuck in high gear) when we were on the highway. Car was barely able to make it up the exit ramp in heavy traffic, could easily have been rear-ended. We were able to get the vehicle home by driving in Manual. It would still not downshift, even in manual, but we managed to get home (about 20 miles) in high gear with slow acceleration. Once again dealership thought they fixed the problem. Exact same thing happened (same dashboard warnings, stuck in high gear) for the third time on 1/31/23. Fortunately I was close to home and was able to pull up the driveway by flooring the gas pedal once again. Car is currently at the dealership service center again. Vehicle has 8,156 miles.
Source: NHTSA WEB SITE -
2022 MAZDA CX-5- Queens, NY
The contact owns a 2022 Mazda CX-5. The contact stated that while driving from a stationary position, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact indicated that the vehicle would not immediately respond and would drive very slowly before accelerating. Additionally, while driving around corners the steering wheel was very difficult to maneuver, making the vehicle difficult to control. The vehicle was taken to the local dealer who was unable to identify a cause for the failure of the vehicle. The failure mileage was 100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MAZDA CX-5- RANCHO CORDOVA, CA
My EPB or Electronic Parking Brake started to Malfunction. It will lock up during parking, and driving and stay locked. It will flash Malfunction light, and the Parking Brake light on the dash will come on, and off. Sometimes If I turn off the vehicle for a while, it will again function. I have not been driving this vehicle, because of the issue I am very scarred my brakes will lock up when it is icy or wet, or slick, and I will injure myself or others Unintentionally. when I first had this issue, I decided to do research, and it seems to be a very common problem across all 2016 model Mazda Cx-5 with EBP. I suspect the EBP module is defective, and I cannot afford to pay the dealer 1500 to replace this part to correct the Safety Hazard Mazda originally created. This should never happen to me or the countless others whom own the 2016 model with EBP. A quick google search will result in countless claims of this same issue with the 2016 model.
Source: NHTSA WEB SITE -
2016 MAZDA CX-5- Bend, OR
The low pressure fuel pump on my Cx-5 failed on my drive back home, while in a remote area. I was able to limp the vehicle home with a check engine light that illuminated (at the time of the incident) and erratic vehicle performance (uneven power deliver). This occurred on level ground at highway speed - no incident precipitated the part failure. Once home the following day, the vehicle would not restart. Upon diagnostic review, the vehicle had thrown two codes, one being a low fuel rail pressure (P0192 and P0171). This is a know issue for these defective (Denso) fuel pumps. The manufacturer should extend the recall to include vehicles manufactured prior to 2018.
Source: NHTSA WEB SITE -
2018 MAZDA MAZDA3- Washington, DC
The rear brake pads on my 2018 Mazda 3 have worn out prematurely, thinning to as little as 2MM in just 40,000 miles, while my front brakes are still 6MM. Brand new brakes are 10MM. I have heard the exact same complaint from the owner of a 2016 Mazda 3, which is the same generation. In the majority of cars, front brakes are supposed to wear our faster than the rear, so this is definitely a problem. Further evidence of the problem is shown in the fact that my car tends to steer a bit left when pointed in a straight direction, even after getting alignment perfectly done, consistent with the fact that the driver's side rear brake pad has worn out the fastest. In short, the rear brakes seem to be clamping excessively or sticking to the pad when the brake pedal is disengaged, most intensely on the rear driver's side but also on the rear passenger's, thus wearing out brake pads prematurely, reducing fuel efficiency and creating excess environmental waste. This can also be a major safety hazard if the brake pads thin out well before a driver is expecting or if the brakes engage unexpectedly.
Source: NHTSA WEB SITE