MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 MAZDA TRIBUTE
    - PHOENIX, AZ

    The contact owns a 2009 Mazda Tribute. The contact stated while parking, the steering wheel became difficult to maneuver. The service warning light illuminated. The contact then heard a beeping sound. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 MAZDA MAZDA3
    - Egg Harbor Township, NJ

    The contact owns a 2019 Mazda Mazda3. The contact stated while driving approximately 30 MPH, the vehicle lost motive power and stalled. The contact stated that after pulling over to the shoulder the vehicle would not immediately restart. The contact stated that approximately five minutes later, the vehicle restarted without pressing the start button. The contact stated that the message "Network Malfunction" was displayed. The contact stated that several electrical malfunctions had previously occurred with the vehicle including the front windshield wipers independently activating, with the headlights and instrument cluster lights flickering. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 59,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 MAZDA CX-30
    - San Francisco, CA

    The sunroof exploded while driving. If the inner shield hadnt been up the glass would have fallen on 2 people and a dog. The explosion was so loud my left ear is hurting. Nothing dropped on the sunroof. It exploded upwards. We thought our car had been shot.

    Source: NHTSA WEB SITE
  • 2022 MAZDA MAZDA3
    - Nashville, TN

    I was rear ended while at complete stop by someone going over 40mph on 12/19/22. My airbags did not deploy and my seat belts did not lock out. Directly after being hit my phone flashed a safety fracture malfunction on the dash board and then sent the notification to the mazda app on my phone.

    Source: NHTSA WEB SITE
  • 2021 MAZDA MAZDA3
    - Los Angeles, CA

    The latches inside the driver's seatbelt receptacle feel like they wear out over time. The only reason I can tell is because there is a really noticeable creaking that develops from inside the receptacle while the seatbelt is connected. This is worse for drivers with bigger waists and as the driver's waist continues to tug on the seatbelt during operation, the creaking gets worse over time. There are no electronic warnings. The seatbelt still properly connects and there are no electronic messages saying that anything is wrong with the seatbelt. My driver's original seatbelt receptacle has already been replaced once under warranty at a Mazda dealership. Now the second seatbelt receptacle is starting to do the same thing again after about 6 months of use. I fear that even if I get it replaced a second time, this will just continue to happen. Perhaps there is a manufacturing defect. As this issue continues to get worse, I fear that this creaking will develop into a major failure with the seatbelt connection itself.

    Source: NHTSA WEB SITE
  • 2021 MAZDA CX-30
    - Old Hickory, TN

    Using a quart of oil every 1,500 miles. Known oil consumption issue with the 2021 Mazda CX 30 turbo 2.5 engine

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Winston Salem, NC

    The informational screen will just start going "haywire"--someone described it as a "ghost touch!" It will change screens without warning, going through my saved contacts and calling or deleting them. Changing channels etc..---it is more than a nuisance, it can be a hazard!

    Source: NHTSA WEB SITE
  • 2013 MAZDA MAZDA6
    - Grafton, OH

    My car has approx 115,000 miles. I took it to Bass Mazda to have spark plugs and serpentine belt changed simply for maintenance purposes. After leaving dealership my car was pulling to the right. My steering wheel was no longer centered. It also was turned toward the right. Any time I had to hit the brakes the car pulled very hard to right. Long story short it we ended up finding out that my sub frame is very rusted and cracked. My car specifically does not fall into the recall for this issue. When I called mazda to inform them that this may be an issue with other cars the rep was ki d of rude. She just kept telling me I needed to contact the dealership to see what they could do and get cost appraisal. I was simply trying to let them know this could be an issue for other vehicles.

    Source: NHTSA WEB SITE
  • 2019 MAZDA CX-5
    - Powell, OH

    My 2019 Mazda CX-5 automatically applied the brakes while the car was on cruise control traveling at 65 mph on a highway, and there wasn't a car or any object in front of me or to either side of my car. The car applied the brakes firmly and brought the speed down quickly and dangerously. I quickly depressed the accelerator to get the car back to highway speed to avoid a rear-end collision. This issue has happened 3 times in the past 2 weeks, all while traveling at highway speeds on cruise control for an extended period of time (hours). I believe this is the same issue with the Mazda Smart City Brake Support system that led to a recall of 2019-2020 Mazda-3 vehicles. My Mazda CX-5 is out of warranty and the dealer stated it is not covered by the recall.

    Source: NHTSA WEB SITE
  • 2021 MAZDA CX-5
    - Bellingham, WA

    oil consumption on a 2021 Turbo CX-5. problem has been reproduced and confirmed by dealer. warning lights twice. first time told it was normal. happened twice. only on my third maintenance oil change was it acknowledged. had to do a lot of research on my own. caused enormous stress to existing mental health issues. would not have even been addressed had i not stated the issue.

    Source: NHTSA WEB SITE