MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 MAZDA MAZDA6
    - Kingsville, MD

    I own a 2009 mazda 6 witch is my only vehicle I had tooken it to a mechanic shop due to noise comming from the front and rear of the car under farther investigation I was notified by the mechanic that the entire front and rear subframes were badly rotted and rusty i than took the car to a mazda dealer for further inspection we’re I was notified that they would replace the front sub frame under recall but I would still have to pay out of pocket for all the other suspension components long story short I was given an estimate of thousands n thousands of dollars that I could not afford and was told the car is unsafe to drive mainly due to the rear subframe and components bein severely rusted I would just like to know why there hasent been a recall for the rear subframe on this vehicle when there has been hundreds of other complaints about the same thing I’m goin through about the same year make and model vehicle so now I am out of a vehicle due to it bein unsafe to drive that could cost me my job

    Source: NHTSA WEB SITE
  • 2017 MAZDA CX-3
    - Cambridge, MA

    I was driving my 2017 Mazda CX-3 on the interstate when car suddenly jerked and failed to accelerate. I was driving 70 mph in the left lane when this happened and immediately started to pull over to the righthand shoulder of the road. The car jerked and slowed again when we were in the right lane. By the time I pulled off, the check engine light was on and the car had completely stalled. I was stuck on a narrow shoulder with a dog and two people in the car. We were lucky we made it to the shoulder at all before the car stalled. There was no indication before the car jerked that there was any problem with the vehicle. The car was towed to the dealership and the cause of the check engine light was identified as a leaking fuel pump/fuel rail. I had to have the fuel pump replaced along with a valve cover gasket.

    Source: NHTSA WEB SITE
  • 2022 MAZDA CX-9
    - Sellersville, PA

    Concern is still present. The vehicle vibrates the entire chassis at highway speeds. Mazda states it’s normal but it may vibrate other components loose which could cause an accident. The issue is in the drivetrain

    Source: NHTSA WEB SITE
  • 2018 MAZDA MAZDA3
    - North Aurora, IL

    The contact owns a 2018 Mazda Mazda3. The contact stated while driving 25 MPH, the vehicle stalled inadvertently. The contact was unaware if there were any warning lights illuminated. The contact was able to veer to the side of the road; however, the vehicle failed to restart. The contact's husband added fuel to the vehicle; however, the failure persisted. The contact stated that the vehicle restarted 15 minutes later. The vehicle was taken to an unknown dealer who informed the contact that the failure could not be duplicated because there was no warning light illuminated. The vehicle was not diagnosed or repaired, and the failure persisted. The contact stated that the failure reoccurred upon shifting from reverse(R) to drive (D). The power train warning light and several unknown waring lights were illuminated. The contact was able to restart the vehicle and continued driving. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MAZDA MAZDA6
    - Monroe, OH

    The front sub frame was recalled due to SEVERE rot and corrosion. It was replaced at the dealers cost. The issue is the rear subframe has the exact same, if not worse rot and corrosion. I called the dealer and no recall is issued. Thousands of people are having the same issue

    Source: NHTSA WEB SITE
  • 2021 MAZDA MAZDA3
    - Wyoming, RI

    Car emits a very audible squeak when shifting right above 30mph and 40mph, car surges at lower and constant speeds, tach will slowly drop when applying throttle, surge slightly, then function as normal again

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Chesapeake, VA

    Cracked cylinder head, significant oil leaking, no engine lights. No past collisions in vehicles or indicator engine was running hot. Dealership reported they see no history of fault codes on vehicle computer.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-9
    - San Antonio, TX

    Car overheated. check front engine and could not see any visible leaks. check all around the engine and found coolant leaking from the back of the engine. confirm by dealer that is leaking at the cylinder head.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-9
    - conroe, TX

    My engine head cracked whiling driving. sudden lost of complete power in houston texas at a 75mph speed. Was able to safely pull to the side. took it to the dealer where they confirmed it was a cracked engine head. Its a common issue with this model from 2016-2019 no warning light came on just lost 90% power. was able to restart and drive the 7 mins to the dealer.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Waltham, MA

    On 12/23 I was driving on the highway approaching exit 43 A-B on I-95 N and the engine oil light came on, I started monitoring the temperature of the car and it was holding steady, neither was it dropping nor was it overheating. I continued driving for a minute more, I am half mile away from home at this point and I smelled burning oil. I pulled the car over and opened up the hood, I turned on the flashlight on my phone and I could see oil on the engine floor. I called up Mazda dealership near me and they were closed for the holidays so I left voicemails. After a couple of days of no answers, I was able to get through to someone and they said they'll take the car in however they can't guarantee if they will be able to even look at it until after the holiday, I speak to the service manager and mention that I have an upcoming trip out of state for Christmas, they said they did not have any loaner cars available either. I got my car towed to the dealership anyways. Next day I get a phonecall from them stating that the oil pump and pressure was fine and they suspect it was the engine head that was causing the leak and that it would cost me 6000$ to fix it. Along with that I need to get my belt tensioner fixed which would be around 680$. The car's estimated value is about 12000$ and I am being asked to pay more than half its value after owning it for 4 years to fix something that was caused by wear and tear. I also did a little digging and I've found that my car falls under ones that have been identified by Mazda to probably have a defective engine head. I am attaching the reports that I have discovered in my research with this submission. I am imploring for assistance in this matter as I cannot afford this expense and I would not like to part ways with something that has been reliable for the last 4+ years. Dealership- Wellesley Mazda

    Source: NHTSA WEB SITE