MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 MAZDA CX-30- Arlington, VA
The car's battery has failed two times. The second time is after the battery was replaced -- so the problem was with two different batteries. Both times, I had to call & wait for roadside assistance. Dangerous situation. Both times, the car required a jump-start then a full charge. The dealer denies a battery problem or electrical system problem. However, a Mazda Roadside Assistance service provided advised me on 12/3/2022 that the (second) battery was dead and that something in the electrical system is clearly draining the battery. The car is driven every day. *** Several times a week there is a dashboard notice of "low battery risk". *** This has been consistent, starting with the first week of owning the car. It appears that something(s) in the electrical system is draining the battery to the point of failure. The car is 18 months old with @ 16,500 miles driven. It is a 2021 Mazda CX-30 Turbo Premium Plus. It is available for inspection.
Source: NHTSA WEB SITE -
2017 MAZDA CX-3- AMELIA, OH
CAR HAS 24,547 MILES AND THE FUEL PUMP WENT OUT. CAR STALLED WHILE DRIVING AND HAD TO BE TOWED BY AAA. CAR WAS REPAIRED AT OVERBECK AUTO SERVICE 1793 OHIO PIKE, AMELIA, OH 45102. [email protected]
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- Biloxi, MS
A substantial amount of water has made its way into the headlight housing. This has caused the driver side light to go out. There is no evidence of any damage, cracks, or failure otherwise. It seems, like thousands of other Mazda3 drivers, the seals have failed. My particular model has the auto leveling and turning headlights. Cost to repair will be well over $1,000. This is a well known problem to Mazda. Lack of lighting is a safety issue. High price of repair is a serious bar to fixing the issue and returning to safe driving. I was unaware of the failure as no warning is communicated to the driver.
Source: NHTSA WEB SITE -
2011 MAZDA MAZDA3- Mesquite, NV
Transmission Control Module Failed while driving. Do to this there was a loss in ability to properly shift which made driving dangerous. There has been several online reports and accounts about this specific car signaling a check engine light coming on, AT light coming on and when other indirect or incorrect codes like Solenoid (A), (B), or (C). Luckily I did not crash therefore, I have no inspections have been necessary by police or insurance representatives. But I did have my local mechanic shop diagnose the problem. I noticed the car shifted a little weird but, no lights, warning, or messages came prior to failure. In the first couple of minutes prior to the first failure, was a simple check engine light which read a code for the Solenoid. Local shop diagnosed Transmission Control Module Failure and proceeded to "fix" the module. Second Failure was mid drive, AT light came on and a few minutes into my drive back home to park the car, it failed.
Source: NHTSA WEB SITE -
2020 MAZDA CX-5- MOREHEAD CITY, NC
2020 MAZDA CX-5. CONSUMER WRITES IN REGARD TO THE EMERGENCY BRAKING FEATURE ON VEHICLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2021 MAZDA CX-9- Cataula, GA
The driver side airbag did not deploy in a front end collision on the drivers side. When approaching a vehicle that had come to a sudden and complete stop, the brakes were applied hard to the Mazda CX-9 in order to stop, but after about 1 second they just totally let go and there was no braking at all and the Mazda continued to move forward until it slammed into the vehicle that was stopped. The MyMazda app sent a message that stated that there was a Brake System Malfunctiom which is exactly what occurred and caused the accident.
Source: NHTSA WEB SITE -
2016 MAZDA CX-5- Monterey Park, CA
I was driving on the freeway, going 60-65mph for about 10 minutes. All of a sudden, the engine went from ~2k RPM to ~4 RPM. The speed stayed the same. And then it happened again a few minutes later. A few days after this incident, while driving on the freeway, going 60mph, the car refused to go past 60mph. This also happened ~2 weeks prior. This would have caused an accident had I needed to speed up to avoid an issue but my car refused to go any faster on a flat road.
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Houston, TX
Low oil level between oil change cycles with over 1,000 miles remaining before oil change is required. This has happened between both oil changes so far and I have to add oil myself to ensure oil level isn’t low. The oil consumption seems extremely high and is concerning that at only 12,000 miles I’ve had this problem happen twice.
Source: NHTSA WEB SITE -
2019 MAZDA MAZDA3- Moreno Valley, CA
Check engine light appeared then I had a dead battery. I purchased a new one and the check engine light went away for a while until now. Then I found a letter online that I never received of a recall for california vehicles that were manufactured during specific dates. Mine is listed as one but it does not have an active recall.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- Oakland, CA
The vehicle remains ON when you hit the turn off switch. Sometimes it takes several jiggles of the gear shifter to turn it off. I reported it to Mazda and they said that they can't do anything. Seems to be a common issue: https://www.reddit.com/r/cars/comments/b77yli/my_2014_mazda_cx5_wont_turn_off_kind_of/ Thankfully, my car is still operating but I would like it to shut off every time the first time.
Source: NHTSA WEB SITE