MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2022 MAZDA MX-5- Rancho Cucamonga, CA
Hi Team, I bought a Mazda Miata MX5 RF 2022 and its user manual states the vehicle is to come with LATCH system to attach the child car system. However the LATCH hooks are not present in that car seat. 1) My understanding is that is a legal requirement to provide the LATCH system. Could you please clarify if that is the case? 2) If there is a discrepancy between what is specified in the user manual and what is actually in the car (for the Child Seat LATCH), will the manufacturer be required to install it for me? 3) It will be helpful if you can share the options I have to get the Child Car Restraint installed? Best [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
1998 MAZDA B-SERIES TRUCK- Lancaster, CA
www.downeynissan.com Titan XD king cab Vin:[XXX]. Mazdaspeed 3 turbo Vin:[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2023 MAZDA CX-50- AUSTIN, TX
I purchased this brand new 2023 Mazda CX-50 at the end of this July, and it has no incidents, no hits, no scratches at all. Last Sunday while driving it, out of no where, the 'Vehicle System Malfunction' message showed up and I dropped my car at the dealership right away. There was the weird sound from the front of the vehicle every time I braked to 10 mph, and I don't want to take risk of my own to drive it anymore. The front right-side lower active grille shutter was broke, and three lit damages were spotted on the condenser behind it. Luckily no leakage happened at that time. The dealership gave it a rounded inspection and told me 'it might be hit by a little rock'. Yeah, a little rock broke the entire grille shutter. I realize that there is no protection of any sort in front of the shutters, and it is very easy for any little object to break the shutters and the condensers as well. You can see easily from any picture of a CX50, there are two open big holes at the lower front, and the shutters are inside. This makes the shutter entirely expose. It's only two months since I bought this car, I believe I will not be the first CX50 owner that has this problem. It is highly possible that this is a design flaw, there should be some protective manners in front of the shutters to reduce the possibilities of something hitting it. Mazda's warranty is not covering this since they told me 'it was damaged by hitting a little rock', but this damage was because there is no protection to the shutter at all.
Source: NHTSA WEB SITE -
2020 MAZDA CX-30- Oregon House , CA
Check Engine light is on Mazda knows this model car has a manufacture defect based on a 3 page safety report I obtained. Requesting Mazda to repair my vehicle at no charge to me.
Source: NHTSA WEB SITE -
2020 MAZDA CX-5- Reading, PA
Airbags did not deploy when I crashed into a guard rail dragging for 40-50 feet.
Source: NHTSA WEB SITE -
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2021 MAZDA CX-9- HUFFMAN, TX
REAR PASSENGER HANDLE AND HOOK ABOVE SEAT IN ROOF SPLINTERED INTO SHARP PROJECTILES FLYING THROUGH CABIN WHEN AIR BAG DEPLOPYED I SHOWED THE SHARP PIECES TO MY INSURANCE ADJUSTER THE POWER OF THE RIGHT CURTAIN AIR BAG DEPLOYMENT BROKE THE HANDLE TO PIECES AND IF ANYONE HAD BEEN IN THE BACK SEAT THEY COULD HAVE HAD AN EYE PUT OUT OR BEEN EMPLAILED BY THE SHARP PIECES
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- Norwich, CT
My car appears to consuming oil excessively. I bought this car new in March of 2021 at I have had to top off my oil between oil changes at almost every single oil change since I have owned it. The car only has 33900 miles on it and usually about two months in from my oil change the check oil light comes on and the dipstick shows the oil at the lower end of the dipstick. I have purchased oil on my own and have had to have the dealer top it off. After topped off it will usually make it fine until my next oil change but a brand new car should not be burning oil like this and I was told they have known about a valve stem defect since September of 2021 but still have not done a recall or have a fix for it.
Source: NHTSA WEB SITE -
2021 MAZDA MAZDA3- Liberal, KS
Oil light has come one twice within 17,000 miles of owner ship. The first time at 4,800 miles and the second at 17,529 miles, the most recent was only 3,500 miles since the last oil change.
Source: NHTSA WEB SITE -
2021 MAZDA CX-5- South Richmond Hill, NY
I am having 2021 cx5 signature turbo 3400 mile and the engine light can me on upon checking the oil level was to low mark burnt out . I am concern that Mazda have not came up. With a recall yet.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA5- Pinellas Park, FL
The contact owns a 2012 Mazda MZ5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 118,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE