MAZDA Complaints

When coming to a stop, car accelerated and went over curb. From a search of the internet I found examples with this and other cars where people with larger shoes had the same problem of pressing the brake and unintentionally pressing the accelerator pedal at the same time. I read of one manufacturer that programed the car to brake if both pedals are pressed at the same time and ignore the accelerator. The same thing happened in my 2015 Mazda CX5. In that case I had it checked at the dealer. The technician found nothing wrong but was able to reproduce the problem when his boot pressed both the brake pedal and accelerator because both pedals were so close together. Since this would probably be an inexpensive software change, it would be prudent for a safety recall by manufacturers that have pedals that are close to one another.

Strong unburnt fuel smell had just started at 6700 miles. Mazda Dealership stated that they would not be looking at my car and that gas smells are normal... After this encounter, I had 2 mechanics look at my car. Both had concluded that the smell predominantly comes from near the rear driver wheel, under the body, and that it is an extremely dangerous situation. I am a full time student and do not feel safe driving this car to class but I have no choice since Mazda is neglecting this issue. I also reported to the dealer that my brakes seem to be defective since they are causing excessive shaking when applied. Dealer informed me that they do not warranty the OEM brakes that came on my car, however Mazda Corporate informed me that they do. I do not feel safe driving this car knowing the car may combust and harm me and others on the road. The brakes also do not inspire confidence. A complaint has been filed with Mazda Corporate.

Vehicle has only 50k miles and developed a coolant leak which was caused by a crack in the cylinder head. No check engine light or overheating, but this repair will cost was estimated as over $4k. A cracked cylinder head would eventually lead to vehicle overheating which can put driver and passengers in a dangerous situation if vehicle were to overheat while operating as this is a significant engine repair. After dealer technician inspected the part, I was informed that they don't see overheating or poor maintenance as the cause of this issue, but it was caused by the part failing.

AutoZone said that the part is called steering angle sensor and is locking up my car I am not able to press the gas as it only accelerates the engine and nothing else and the steering wheel lock I usually have my car turn on in the middle of traffic the part number they gave me is SU14859

Low Engine Oil displayed on dashboard after only a couple thousand miles/four months from last oil change service. Known issue with this year/model for a year (https://static.nhtsa.gov/odi/tsbs/2021/MC-10203724-0001.pdf), but no recall or fix has been offered other than topping off or changing the oil. The dealer did top off the oil for free as the notice says.

The contact owns a 2019 Mazda CX-9. The contact stated while driving 65 MPH on the interstate, the passenger’s side rear wheel well trim molding detached. The vehicle was taken to a local dealer and the contact was informed that the wheel well trim molding would be replaced. The parts were not yet available and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 21,820.

The windshield is wavy. I don't know if it is the shape of the window, but very hard to see it of. Several owners have the same problem in online forums. Can't drive my vehicle long distances because I get extreme headaches, and visibility is decreased.

UNKNOWN. Electric power steering just suddenly stopped working for no apparent reason. Very hard to steer. DANGEROUS!

The engine oil low light has illuminated multiple times. I verified that there is no external engine oil leak. I have added oil and driven it for a couple thousand miles and the light is now on again. The car is brand new and should not be burning oil. Its a known issue as Mazda has a service bulletin but no fix for it. This is the bulletin number TSB-01-012/21.

After roughly 2,000 miles of driving, the low oil light comes on. The engine is burning oil. Mazda has issued a TSB on it, but they have taken no action to fix the issue. Right now they just top off the oil.