MAZDA Complaints

Detected slight odor of burning oil while highway driving, mileage approximately 8,650. Three days later “low oil level” warning light lit up, mileage 8928. Allowed car to rest and checked oil level manually. Oil level was slightly above the minimum required. No signs of oil on garage floor.

When the push button is pressed to turn the car off it will not always cut off. I have complained to the dealership often. They advised it is a known issue. It is now getting worse.

Notable distortion in the windshield horizontally through driver and passenger areas. Dealership has been helpful in replacing the windshield three times thus far. The most recent windshield is clearer but still with notable distortion and is considered an aftermarket windshield. Mazda is aware of the issue and was told they are giving pushback on replacements. This issue is noted numerous times on multiple Mazda forums with no solution. From conversations with the dealership, Mazda is claiming this is normal especially close to the pillars due to vehicle design. This issue causes driver fatigue and distance perception problems while driving which is considered a road safety concern. Paperwork and vehicle are available for inspection upon request.

smart key. during driving all the lights on the dashboard come on and the siren goes off and unable to have it turn off. After a period of time, its wears down the battery and it is no longer drivable. First time, it was towed to the AAA auto repair and they could not find anything wrong with it. The 2nd and 3rd time, AAA towed it back to Maita Mazda where we purchased it in good faith less than two months ago, and their service department could not find anything wrong with the electrical system. They replaced the battery the seond time, and the issue still occurred again when I turned it off. Then turned it back on as I needed to close the driver side window, and it would not turn on. No one seems to believe me, and we cannot get Maita to take it back and give us another vehicle in its place. It is extemely dangerous to drive in traffic, and we only bought it because it has a big enough trunk for my spouse's walker, and later a wheel chair. It is paid for in full,

The entertainment system the screen goes crazy change station by itself make calls by himself and then goes black an the back camera doesn't work it's a very high destruction issue we need to reset it and works for a while then happen again thank you

Continuous oil loss from engine. No leaks but oil level diminishes and warning lights come on monthly.

While driving the vehicle went to stop car and was unable to stop brake pedal was hard as a rock luckily I didn't hit anything or anyone. upon further research it seems that this model has an issues with the brake booster failing causing exactly what I experienced. As it turns out I did not qualify for the extended warranty on the brake booster due to a agreement between you and mazda my issue is it should be life of the model with no expiration date due to the fact it can happen at any moment. Luckily my family wasn't harmed and luckily someone else's family wasn't harmed because of this failure. My vehicle only has 86,000+ miles.

The cylinder head has cracked and it leaks antifreeze. This can cause the vehicle to overheat and destroy the engine. It is apparently a known issue as Mazda has issued 3 technical service bulletins addressing the problem. They have even redesigned a new part to replace the faulty one. In the TSB they even address that the crack may be caused by "stress generated during production" In other words, its a known problem yet they havent issued a recall on it. Im guessing they havent issued a recall because the quote for the repair was $5000. At $5000 to repair the faulty part it would be quite the expensive recall for the company.

> I have a 2018 Mazda CX-9 with about 70,000 miles on it. Since 2020 this vehicle started developing cracks in the infotainment center screen. I only had about 23,000 miles on it at that time. the cracks are now starting to obscure my back up camera, communication system and nav system displays causing a safety issue. It is distracting to not be able to see clearly on this screen and I am afraid something will happen to me or my kids. About a year ago I did take this car to the local mazda dealer, for the longest time I thought I did something to it, but I did not. They called mazda customer service and no good will was offered. there is a technical service bulletin out but not a recall. There are several models older than my vehicle that have had this screen repaired free of charge by mazda. Same issue - nothing different then what is going on with my car. There are many many of the very same complaints online. can some please investigate this issue. it is ridiculous.

My seatbelt motor and rail has a recall that the dealer confirmed it when I took it to them. My seatbelts get stuck sometimes causing safety concerns. The recall sent in 1996 from Mazda states the cable can wear sufficiently that the cable which retracts the buckle assembly will jam in the rail making it inoperative, if a collision the occupants will not be properly restrained.Recall states the dealer will extend warranty and replace shoulder belt rail and motor for the life of the vehicle. I took my car around October of 2021 they had the car and confirmed recall said they will call me when they get the parts, it’s September of 2022 and I haven’t gotten a call from them, when I call they tell me they don’t have them yet or say they know nothing regarding this car. Can someone help me to get this recall taken care of since I still own the car and have safety concerns with the seatbelts. Sometimes they get struck and don’t want to release properly.