MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 MAZDA MAZDA3
    - GUYTON, GA

    Fuel pump, car dying out, can't turn off brake release from when it dies. Shaking when accelerating. Fuel gas issue.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - CITRUS HEIGHTS, CA

    KEYLESS IGNITION -- THE PANIC BUTTON WENT OFF INADVENTENTLY WHILE DRIVING AND THE SOUND SYSTEM WENT OFF AND THE CAR STOPPED WORKING. THE KEYLESS IGNITION WAS LOCATED IN THE CUP HOLDER. iT STOPPED IN THE MIDDLE OF TRAFFIC, I WAS ABLE TO PULL OVER AND CALLED AAA.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - Newark, DE

    Parked by the curb at the Ft. Lauderdale International Airport. I put the car in Park and left the car idling with the air-conditioning running.as it was 95 degrees and about 100 at around 8:00 AM. There was a shuttle van parked by the curb about 11 feet in front of me. I had to exit my car to talk to the driver in the car behind me. I walked to the car behind me and started talking to the driver. I glanced back at my Mazda CX5 and it started rolling forward. I ran up to the car and got the door open and stepped on the brake. The brakes did not engage. I repeated stepping on the brake several times and the car would not stop. I got in the drivers seat to shift the car into reverse and keep my foot on the brake pedal. The car would not shift into reverse. and by this time the Mazda had pinned to the shuttle van a lady who was trying to unload her luggage. On the sixth attempt to shift into reverse the shifter finally moved into reverse and by standers came to the aid of the lady that had been pinned to the shuttle van. Airport security and the Broward County police took the statements. The lady retrieving her baggage declined medical attention. When I checked to see what the police were reporting they did not acknowledge that I was attempting to stop a runaway vehicle. The report said that I failed to put the car in park and left it in drive. It is not possible to get out of a car that is idling and in gear without the car moving forward or backward before you can even get all the way out of the car. This incident happened about mid July in 2017. Near the end of June this year while in my driveway I left the car idling and in park, exited the car walking to the rear of the car and it dropped into reverse. Got back in the car and shut off the engine. July 2017 the local Mazda dealer inspected the vehicle and could not find as problem. Not unlikely with an intermittent electrical anomaly. There were no prior warning lamps in either incident.

    Source: NHTSA WEB SITE
  • 2012 MAZDA CX-9
    - Sacrmento, CA

    Vehicle completely shuts off while driving making it hard to turn the steering wheel and apply brakes. Vehicle is able to be turned back on shortly after. Does this randomly. Probably 2 x within a 3-6 month period

    Source: NHTSA WEB SITE
  • 2018 MAZDA MAZDA6
    - Omaha, NE

    The contact owns a 2018 Mazda Mazda6. The contact stated that he had experienced a transmission surged on five separate occasions since owning the vehicle. There were no warning lights illuminated. The contact had taken the vehicle to the dealer after each failure and various unknown repairs and software updates were performed on the vehicle. However, the failure persisted after each visit. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 10,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 MAZDA CX-5
    - Attleboro, MA

    Excess oil consumption. Manufacturer recommended oil change interval is 7,500 miles. At 3500 miles a low oil warning light came on and I had to add oil. I changed my oil as recommended at 7500 miles. At 11,000 miles the warning light came on and I had to add oil once again. I am currently just shy of 15,000 miles and I'm getting my oil changed tomorrow. I've read that there is a known valve stem seal issue with these 2021 turbo engines that is causing this. I'm worried that there may be a catastrophic engine failure that could cause me to crash.

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA6
    - INDIANAPOLIS, IN

    We purchased this car last year for our teenage daughter. It is making a terrible banging noise in the rear. We took it to a mechanic who stated the entire rear subframe is completely corroded, the bolts are rusted, and all the components need to be replaced. This is thousands of dollars if we can even find the parts. As the car is unsafe to drive, I'm not letting my daughter use it until we can get it resolved. After looking at all the complaints, this is a well known problem that Mazda needs to address. There was a recall for the front subframe, but not the rear. Current mileage on the vehicle is only 70,000. The rear subframes and suspension links are severely rusted and deteriorating rapidly, making this car unsafe to drive unless most (or all) the components are replaced and the metal subframes rust treated. Mazda should be made to recall this vehicle and fix this problem before someone is severely injured or killed in an accident due to their negligence. I would be interested in entering into a class action lawsuit for this vehicle as well if someone pursues it.

    Source: NHTSA WEB SITE
  • 2016 MAZDA MX-5
    - Jacksonville, FL

    The top windshield trim piece popped off while on the highway. The windshield has never been replaced and this trim piece has never been removed. All but one of the clips failed.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Joliet, IL

    Driving on highway going 70-75 mph, all of a sudden car starts to stall, check engine light lights up informing me keyless, power steering, vehicle system, smart brake malfunction. I almost crashed as I was on I-55 heading to downtown Chicago. My girlfriend and I could have died.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Ronkonkoma, NY

    I had my brakes replaced and when they reactivated the parking brake, it's only working on one side of the car. The mechanic informed me that the car has a faulty actuator and this is a very common problem with my car.

    Source: NHTSA WEB SITE