MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 MAZDA CX-3- Highlands Ranch, CO
I put my right signals on and came to a near stop, as I did a right turn into the parking space in front of the dry cleaners. I was slowly creeping into the parking space, and pushing the brakes, as I slowed down to a near stop in the parking spot. All of a sudden, as my right foot was still on the brakes, I felt the car lurch forward, and felt myself pulled back into my seat from the velocity, as the car suddenly accelerated forward out of control! I had NO CONTROL OVER THE CAR! I saw myself speeding towards the drycleaners’ glass window storefront! I came to a stop after I had driven over the sidewalk, over some plants, and crashed into the pillar in front of the dry cleaners, completely pulling it off of its foundation. My car’s engine was still running, and the airbags did NOT deploy. This was a case of Sudden Unintended Acceleration where the airbags did not deploy, resulting is serious property damage, but could have been much worse had the pillar not been there to stop my car from breaching the storefront, and potentially hitting a customer or employee.
Source: NHTSA WEB SITE -
2007 MAZDA MX-5- Amarillo, TX
There is a leak on the passenger side footwear which has caused rust on the from cross frame and the wires for the airbag to get wet and other wires.
Source: NHTSA WEB SITE -
2023 MAZDA CX-50- Phoenix, AZ
At all speeds, hood visibly wobbles when driving. Additionally, clanging metal noise noted from front area. Hood is not adequately secured to prevent this from happening.
Source: NHTSA WEB SITE -
2022 MAZDA CX-5- West Chester, PA
I have had a system malfunction, that has caused a dead battery in May 2022 and then again Aug 2022. The car was in park and I received a notification on the Mazda app about 5 hours after being in the car that stated "Critical Vehicle Malfunction Alert." I had to have my car towed and serviced at a Mazda dealer but they found no issue with the battery. This happened again in August. According to the Mazda C-X5 Manual, like all modern cars, even if something was left on (light on, door open, ACC on) it should automatically turn off after 25 minutes.
Source: NHTSA WEB SITE -
2014 MAZDA MAZDA6- Euless, TX
The contact owns a 2014 Mazda Mazda6. The contact stated while attempting to turn off the vehicle, it was not operating correctly. While the vehicle was parked, it was unable to shut down. The contact would shift back and forth to different gears for the vehicle to shut down correctly. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 MAZDA MAZDA6- BETHEL PARK, PA
I was at a doctor's office and their parking lot has a large slope. I parked facing up the slope and applied the parking brake. When I exited the vehicle, I felt the vehicle slowly sliding backwards. I pushed rearward on the car to check if the brakes were holding which accelerated the roll. I jumped back in the vehicle and depressed the brake pedal to stop the roll. I replaced the rear brake pads and noticed extremely uneven wear. Additionally, the left-rear caliper parking brake actuator was bound-up and wouldn't function. I exercised the actuator to loosen it up a bit which should be just enough until I can order the part. I experienced this same issue with my parking brake in 2017. In 2017, I took the car to the dealer who replace the rear brake calipers under recall 17V393000. I called the dealer today 8/16/2022 and they stated the calipers cannot be replaced under warranty or recall again. I find it extremely disturbing that the parking brake would experience such an extreme failure twice in the 8 years I've owned this vehicle. In 2017, the parking brake released suddenly while the car was unattended sending the car down my 100ft driveway, glancing my house and crashing through a wooden fence before stopping. Luckily, this time (2022), I know of the prior issue and can be proactive about replacing the faulty part. These calipers need a redesign where the calipers can last more than 5 years before such a safety failure... or that the parking brake not functioning while unattended isn't the first indication of failure.
Source: NHTSA WEB SITE -
2010 MAZDA CX-7- Boca Raton, FL
My daughter was driving a 4 hour trip in Florida on I-95 Halfway into the trip she pulled into a parking lot to stop for lunch and before she could even turn off the vehicle, a fire erupted from under the hood. The car completely burned. There is a police report at Jupiter FL Police department # 22-184325
Source: NHTSA WEB SITE -
2021 MAZDA MAZDA3- MIDDLETON, MA
This new car has less than 8000 miles on it and suddenly 3 of 4 BRIDGESTONE TIRES Turanza el440 215/45R18 89 have sidewall bubbles. Interesting that there are a ton of issues w sidewall Bridgestone tires on line yet the dealership keeps claiming the car must have been run over a median? Without any damage anywhere on the car? Come on.. it is clearly a manufacturer defect. They have history with sidewall bubbling. Consumers getting shafted at best and maimed at worst. Do something please!
Source: NHTSA WEB SITE -
2022 MAZDA CX-30- Knoxville, TN
I purchased a new 2022 Mazda CX-30 in early 2022. While driving home from out of state recently, a low oil warning light popped up on the dash. I immediately pulled over and checked the level to find only 2-3mm of coverage on the dipstick, well below the safe range. I topped the engine off with a full quart of oil. The vehicle only had 68xx miles on it when this happened.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- South Gate, CA
This was my first new car and sometimes when I would brake the brake would go all the way down to the floor. It was random so I didn’t really think about it. It’s been happening since the car was new and I searched up the issue and it’s been something common happening to other people. It recently started happening again.
Source: NHTSA WEB SITE