MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 MAZDA CX-30- St Joseph, MO
Losing/burning oil with no leaking - less than 8,000 miles. Mazda has issued a service bulletin on the issue but offers no actual repair solution. Could be dangerous if engine seizes while in operation.
Source: NHTSA WEB SITE -
2016 MAZDA CX-9- Kahoka, MO
The clips on both my rear molding over the tires have broken causing the molding/trim to fall off while I have been driving
Source: NHTSA WEB SITE -
2014 MAZDA MAZDA5- Crownsville, MD
The car became hard to steer, and I noticed the power steering light was on. It is a safety risk due to increased difficulty steering car and a risk for myself and other drivers on the road. This just occurred today and has not been investigated by an other parties. No warning or incidents prior to steering becoming difficult.
Source: NHTSA WEB SITE -
2016 MAZDA CX-9- Queen Creek, AZ
Engine Coolant Leaking from rear of engine near Exhaust / turbocharger at Cylinder Head. No Warning Lights indicating problem until coolant level low causing overheating and fire risk. Rear Brakes not releasing completely from "City Mode" where brakes are kept close to rotor "to increase braking response in City driving" - causes premature brake wear, warped brake rotors (reoccurs within 10K miles from new / replaced rotors) Front Bumper Fascia keeps coming loose at clips near headlights on both Driver and passenger side. Had replaced at dealership 3 times, but continues. Bumper coming loose and can obstruct headlights while moving around at highway speeds
Source: NHTSA WEB SITE -
2021 MAZDA CX-30- White Bear Lake, MN
Low engine oil light came on after 3 months of driving. I know this is a common issue on the turbo model, yet there has not been a recall.
Source: NHTSA WEB SITE -
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2018 MAZDA CX-5- SAINT JAMES, NY
Vehicle was brought to dealership for a fuel pump safety recall. I was advised that the belt tightener was leaking and was in urgent need of replacement. Failure of the belt tightener would result in drive train belts loosening with an impact on operation of the vehicle. The car is 4 years old and has less than 12,000 miles on it. Belt tighteners are normally designed to last 75,000+ miles, suggesting a possible defect in this case.
Source: NHTSA WEB SITE -
2010 MAZDA CX-7- Buddlake , NJ
Headlight to nowhere just started having horrible visibility it’s like if lights were off I change the bulbs several times LEDs H IDs factory bulbs still results no good
Source: NHTSA WEB SITE -
2012 MAZDA CX-9- Montville, NJ
The brakes suddenly became very difficult to press as if I did not have power brakes. No warning lights came on and it became very difficult to stop the car. Then if I had to break suddenly and hard it would stall. I brought it to the repair shop and the brake booster was defective. The brake booster along with the master cylinder had to be replaced. It was a very dangerous and frightening experience the brakes suddenly difficult to use. I contacted Mazda customer service and they did not care. I then tried to escalate the issue over the last two years but it was impossible to contact anyone and all emails came back undeliverable. I just recently learned that I can report this danger to the NHTSA.
Source: NHTSA WEB SITE -
2019 MAZDA MAZDA3- Pittsburgh, PA
The contact owns a 2019 Mazda Mazda3. The contact stated while driving 35 MPH, the brake warning light illuminated and the vehicle would brake suddenly without the driver depressing the brake pedal. The failure had become recurring. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V907000 (Forward Collision Avoidance). The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 MAZDA MX-5- Longmont, CO
The contact owns a 2021 Mazda MX-5. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and a burning odor was detected. The failure nearly caused a collision. The vehicle was towed to the dealer where it was diagnosed that the clutch had melted and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE