MAZDA Complaints

The wiring harness on the headlight for my Mazda CX-9 has and continues to melt, causing the bulb to be useless. The only issue that will seem to correct this issue is installing new headlights. According to my research this is a problem that is common to Mazda CX-9 vehicles.

On July 4th when car had only 10,300 miles driven on it, oil light came on. Oil level was down over 1.5 quarts. Car was not due for an oil change for another 1800 miles.

I was driving in slow moving traffic with vehicles ahead and behind. The vehicle ahead of me slowed, so I applied brakes and began to slow as well. While I was on the brakes slowing at a normal rate with plenty of distance to the vehicle ahead, my vehicle unexpectedly activated automatic emergency braking. It abruptly applied full brakes and came to a complete stop, even though traffic ahead was still rolling. There was zero chance of collision, with ample following distance, minimal speed differential, and brakes already applied. The audible alert triggered at the same time as the emergency braking, providing no advance warning. The vehicle following me was unable to stop in time and caused a rear-end collision with my vehicle. My vehicle had moderate damage, and the following vehicle had more significant damage with airbag deployment. Collision speed was approximately 5-10mph. There were no injuries.

Rear Shock broke away from vehicle chassis. SAFETY Issue Mazda Technical Service Bulletin 02-016/18 " ....breakage can occur. ......the material and the shape of the bracket has been modified" THIS IS A DEFECTIVE PART $675 to replace two DEFECTIVE shocks

The contact owns a 2016 Mazda CX-5. The contact stated that upon depression of the brake pedal, the engine revved violently without warning. The contact would depress the brake pedal to the floorboard and place the vehicle into park(P) to prevent the vehicle from independently accelerating. The contact had taken the vehicle to a dealer and was informed that the air box was defective. The dealer repaired the vehicle; however, the failure recurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

Automatic seatbelt is stuck in the middle position and cannot secure you in the event of an accident. Vehicle was taken in for an open recall but no work was performed due to lack of parts. They then closed the recall not allowing me to take it back for any repairs if parts become available. I thought they disabled the motor but as I got in one day the seatbelt moved and cannot be retracted anymore.

My car is burning a quart of oil every 1500 miles. I have taken it to the dealer three times. They say that they know about the problem but don't have a fix. I am afraid that the engine could seize up during driving, causing a accident.

The contact owns a 2018 Mazda CX-5. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) in January of 2022 however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine was not stable while driving under 30 MPH. There was no warning light illuminated. The vehicle was taken to the dealer who stated that there was no failure and that the issue was normal. The manufacturer was notified of the failure and a case was opened. The contact stated that she had an arbitration hearing with the manufacturer. The manufacturer was contacted and confirmed that the parts were not available. The approximate failure mileage was 17,000. VIN tool confirms parts not available.

Low engine oil light came on at around 13,700. Last oil change was at 10,000 miles. Checked oil dipstick, oil level slightly below first marker hole.

I was driving my vehicle and a large plastic part fell from the upper footwell and became lodged under the break pedal causing me to become unable to use the brakes. This is a major safety concern, and could have resulted in an accident.