MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 MAZDA MAZDA6- Albuquerque, NM
The contact owns a 2006 Mazda Mazda6. The contact stated when the vehicle was started, the engine made a loud ticking noise. The contact stated that once the vehicle had warmed up, the would drive normal; however, while driving 30 MPH, the check engine warning light illuminated and the vehicle stalled. The contact had taken the vehicle to an independent mechanic who diagnosed that the Variable Valve Timing Actuator (VVTA) was not functioning as needed causing the engine stall and loud ticking sound. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 123,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MAZDA CX-9- Katy, TX
Traveling on the highway going on a road trip. Had vehicle inspected prior and no fuel system problems were noted. I was going 75mph with my family when there was a coasting feeling in the car. I looked and my check engine light popped on and my car immediately would not accelerate and we quickly lost speed. By the grace of God were we able to pull over safely! Code P0132 was the engine code and after an hour, the engine light went back off and we were able to keep a safe speed traveling home. After speaking with a mechanic and dealership, I learned that this was a common problem with the Denso fuel system. My vehicle was not included in a recent recall that included a different year of my vehicle. If manufacturers are aware that a major defect is out there, how many people have to have an accident or potentially cause a huge accident because a car made 2 years prior with the same part from the same manufacturer has the same dangerous problem? It’s ridiculous and I hope you look at this near fatal issue that has effected thousands of people, whose vehicles’ were made in 2017, 2016, 2015 and are not included in the recall.
Source: NHTSA WEB SITE -
2021 MAZDA MAZDA3- Roxbury, CT
My Mazda 3 2.5T has been burning oil in excess. The car has a total of 24,000 miles and has been serviced 3 times. I have had to add oil in between every service. The oil has been completely burned off by 4,000-5,000 miles. I have noticed that other people have been posting about the same issues online. When talking to the dealership they state that they have noticed this issue with the 2.5T’s but offer no fix and seem to overfill the engine oil to try and compensate.
Source: NHTSA WEB SITE -
2014 MAZDA MAZDA6- Glen Burnie, MD
Ignition does not turn off when pressing start/stop button draining battery with car completely shutting down while driving, coasting to the side of road almost causing an accident. Second time, car was parked, would not restart, had to get a jumpstart as battery was drained once again. Third time, car wouldn't restart at all and car had to be towed.
Source: NHTSA WEB SITE -
2017 MAZDA CX-9- Oceano, CA
Technician noticed coolant leak around turbo during routine maintenance. Sometimes after long drives we would smell hot coolant but didn't think it was an issue. Dealership took it in for repair under power train warranty and was advised that the engine needs to be replaced. From my understanding, the turbo is too heavy for the engine and has caused it to warp. The coolant leak is a symptom of a damaged engine block.
Source: NHTSA WEB SITE -
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2022 MAZDA MAZDA3- Richmond, VA
"Air bag system malfunction" Mazda3 Hatchback Preferred Package 2022. Current Miles: 3911 Owned for 6months. Received w/5 miles, I believe.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- Moselle, MS
The contact owns a 2012 Mazda Mazda3. The contact stated while driving 70 MPH, the vehicle inadvertently downshifted from 5th gear to 3rd gear with several unknown warning lights illuminated. The vehicle started to slide and the contact depressed the brake pedal and the vehicle came to a stop. The vehicle was not taken to be diagnosed. The contact referenced NHTSA Campaign Number: 19V072000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA MAZDA3- Riverside, RI
The Dashboard is peeling above the display screen that shows information for Radio,CD, AUX, Time, Volume, Temp Outside, etc (black display screen with orange text/font). Above this display screen the dashboard is lifting up. Which has created about a 1 inch+ gap/spacing between the display and dashboard This gap has resulted in the following: 1). Inhaling of windshield fluid through AC vents (4 total on dashboard) -- when using windshield wipers to dispense windshield fluid to wipe windshield clean of dirt/debris. You can smell the funes from the windshield fluid. And windows are not open when using the windshield wipers. 2). The material used for the dashboard has peeled off and gone in between the gap. It has resulted in the AC vents dispensing the material when adjusting the open and close feature of the AC vent or making any direction adjustment of where I want the air conditioning to blow in the car. 3) The gap/spacing between dashboard and display screen has also resulted in the interior side of the windshield to have a buildup of smog on the windshield. It has resulted in issues seeing at night time when cars are driving towards me with their headlights on. When i wipe down, it will be covered again with smog/film in a few days.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA6- Cincinnati, OH
The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The vehicle was taken to the dealer where it was diagnosed that the rear cross members and brakes needed to be replaced. The dealer advised the contact to not drive the vehicle until the repairs were performed. The vehicle was then taken to an independent mechanic who replaced the brakes; however, the rear cross members were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 MAZDA MAZDA3- Stow, OH
Excess oil consumption in engine. Low light came on around 5,000 miles and dipstick showed engine oil was at the minimum mark.
Source: NHTSA WEB SITE