MAZDA Complaints

The contact owns a 2019 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact was unaware if a failure was experienced. VIN tool confirms parts are not available.

The contact owns a 2018 Mazda CX-5. The contact received a recall notification for NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

The contact owns a 2018 Mazda Mazda6. The contact stated that while driving at low speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact then received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer was also notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 27,000. VIN tool confirms parts are not available.

The contact owns a 2018 Mazda CX-5. The contact stated that while driving at approximately 20-30 MPH, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact later received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The failure mileage was unavailable.

multiple batteries replaced, after sitting for 24 hours the vehicle will not start. Believed to be the power liftgate module

Apparently all of sudden the front occupants seat belt had lock and malfunctioning to the point you are unable to pull the belt strap to securely wrapped around the passenger, took it to have it evaluated at the request of the auto maker, supposedly this what I understood from two separate auto repair shops ( Mazda) dealership and a reliable auto repair (Apex) shop stating that a spring loaded system mechanism part was actually missing and that the standard mechanical labor (code) cost for the repair were not (unknown) listed while the other suggested the whole seat belt needed to be replaced I strongly feel this should be a safety related issue for both the driver and passenger seat belts should be recalled and carefully looked into for driver/passenger safety reasons.

Multiple warning messages came on including "Pus button start malfunction. Have the vehicle inspected." "In-vehicle network malfunction. Have the vehicle inspected." "Auto light system malfunction. Turn on/off lights manually." "Power steering malfunction. Have the vehicle inspected." "Driver attention alert disabled." Vehicle would not start after this and had to be towed to a Mazda dealership.

Context: ADAS was not on. Lane keep assist is disabled in system settings entirely as it is dangerous. Blinkers were on, I was pulling out from parallel parking into left turn lane onto a straight road with slight incline. Car is of the Turbo trim on stock tires. Upon finishing pulling out of parallel parking spot and gassing the car, torque vectoring or some underlying collision avoidance may have phantom activated. I felt torque shift to the wrong tires, unsettling the car, and the wheel -- with no human input -- jerked to the left to force me into the lane left of intended. I applied throttle and steered right back into the correct lane, but the car was applying torque to the wrong tires and applying a left bias to the steering. Only after I got above 25mph and held straight did the car settle. Almost caused an accident if the lane was not empty due to car unsettling itself into the left lane.

The contact owns a 2018 Mazda CX-5. The contact stated that on two separate occasions, the vehicle stalled with several unknown warning lights illuminated. The contact had taken the vehicle to the dealer on multiple occasions; however, the mechanic could not diagnose or service the failure. The contact then received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer was also notified of the recall and confirmed that the part was not yet available. The contact attempted to reach the manufacturer but was not successful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 35,000. VIN tool confirms parts not available.

Safety recall just received for my car. Fuel pump failure may result in engine failure increasing risk of crash. Repair parts not available. It is expected parts may be available summer 2022. I will be driving cross country to return home to NY from AZ in March. What am i supposed to do?