MAZDA Complaints

The windshield defrost only works for the center part of the windshield given that there is only a single center defrost vent. Vision is severely impaired during rainy or snowy days (worse during nights) while driving and it makes the driving very dangerous. You can only see what is in front of you, but very limited side views due to the fog on both sides of the windshield. Attached is a pic of the windshield when I came back from a 2 mile errand run while the defrost vent was at full scale constantly.

MY KEY FOB HAS FAILED 5 TIMES AND AS A RESUKLT IT DRAINS THE BATTERY THUS NEEDING TO GRET A JUMP START. THIS IS ALL IN A TWO YEAR PERIOD. I BELIEVE THERE IS AN ISSUE WITH MAZDA KEY FOBS

Automatic transmission failure. It causes the vehicle to jar around and have misproper steering. For example improper acceleration causes inability to move in a fluid motion. Causes risks of someone rearending or hitting another vehicle.

The contact owns a 2013 Mazda CX-5. The contact stated that the PUSH to START button was not able to turn off the vehicle until after several attempts were made, which caused the battery to drain quickly. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and the contact was waiting for a callback. The failure mileage was approximately 100,000.

Engine has serious manufacturing defects and a recall should recalled. The engine has casting issues which cause internal issues.

The contact owns a 2018 Mazda CX-5. The contact stated while having a routine oil change, the mechanic noticed that the rear shocks were leaking oil and needed to be replaced. The vehicle was not replaced. The manufacturer was informed of the failure and informed the contact to bring the vehicle to a dealer for assistance. The failure mileage was approximately 27,137.

Driving Eastbound on I470 Wheeling WVA going uphill toward Exit 10 Cabela Rd the car lost power and could not get off the roadway. The engine failed and the car lost power steering. Could not start the car. The car would turn over, but the engine and battery light were on. The car was sideways in the right lane of traffic unable to be started. State Patrol was called to the area and the vehicle was towed to a Mazda dealer. Mazda dealer determined that the PCM (powertrain control module (PCM) has detected a malfunction in the fuel pump control module) - they noted: "Found code p064a and in TSB 01-010/17 states that PCM needs to be reprogrammed if no other fuel pump codes are detected, no other fuel pump codes were found." Their explanation was that after driving for a long period of time that the computer no longer allowed fuel to the engine. Their actions to correct - "Comments from Service department: We reprogrammed the PCM and cleared codes, test drove and rescanned for codes and found none." This was a known problem by Mazda and they had issued a service bulleting TSB 01-010/17. The bulletin was issued PRIOR to us purchasing the car but the update had not been done on our vehicle, nor had it been done by any Mazda dealer we had taken the car into for service over the past 4 years. This issue that was known by Mazda created a safety issue by shutting off the fuel pump. We were driving at 70 mph on the interstate and could have been hit or worse yet killed. Mazda should have to recall these vehicles and pay for expenses incurred by owners. Mazda will not reimburse us for our expenses. We have contacted them.

This is a follow up to NHTSA complaint ID Number 11442992: After doing a fair amount of research the problem was deemed to be the Front Body Control Module. A new replacement was ordered (about $250). It took about 1-1/2 to 2 weeks for the module to be received and about an hour for its installation. So far the wipers seem to be working correctly although they have yet been 'used', only tested. Googling "mazda wiper problem" you will find others reporting similar problems with the Body Control Module. I found this (https://www.mazda3revolution.com/threads/for-those-suffering-wiper-motor-issues-here-is-the-fix.232623/) forum entry when I did the aforementioned google search. And finally, post replacement I have visually inspected the original module and can easily see one of the components marked "2741" with corrosion around its mounting.

Rough starting, stalling while going to switch gears, hesitating when pressing gas.

There is a warp in the windshield on the driver's side of the car that causes noticeable distortion. It causes eye pain and headaches. It also causes distortion and visibility issues when driving at night.