MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 MAZDA MAZDA6
    - Bertram, TX

    The driver's side low beam headlight wiring harness melts and seems to be continuing problem. Even after replacing stock, (which melted,) with a better wiring harness it still began to melt and loose circuit, but like I said it was doing this before ever being replaced. Happens every couple months are so depending on amount of night driving. I have read several complaints about this happening to several owners of the same vehicle on the same drivers side with the same original harness and replacements doing this same melting and frequent on/off short circuit malfunctioning. Possibly causing a fire or fried wiring or loss of headlight causing unsafe conditions

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - Summerville, SC

    Strong gasoline odor outside the vehicle. I verified that the gas cap is locked after filling up. I see no dash board warning lights that would suggest that there is a problem with the fuel cap or fuel system. The odor is still there even after running the tank down considerably. The smell is mostly detected on the driver side of the vehicle starting at the driver door and moving toward the rear of the vehicle where the fuel door is positioned. The smell is there in warm and cooler weather. It is 60 degrees F and I can smell .it.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Miami, FL

    The vehicle stall at very low speed in a parking lot could not restart it was turning over the battery was fine came back 3 hours later and was able to start

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Ashtabula, OH

    While stopped at a pharmacy pick up window, I engaged the auto hold. I took my foot off the break and about 3 seconds later my car lurched forward about a whole car length. There was nothing in front of me, but had there been I would have hit it.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - orlando, FL

    The contact owns a 2018 Mazda CX-5. The contact received a recall notification for NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The part was not available for repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MAZDA MAZDA3
    - Dayton, OH

    Randomly, the parking lights, tail lights, and climate control lighting will fail. This has happened to me multiple times over a number of years. Striking the right side of the center console will generally result in functionality being restored. Sometimes, simply turning the lights off and then on again results in the failure as well. My assumption, based on online forums where others have had the same issues, is that the Passenger Junction Box (PJB) is faulty. Striking the center console send vibrations to the PJB, resulting in it (usually) to start working again. While I do not regularly drive the vehicle at night, my concern is that without working tail lights, I could be involved in an accident OR be ticketed for my lights not working. Others online have had the same issues, and I believe it may be an issue in multiple vehicle models and model years.

    Source: NHTSA WEB SITE
  • 2007 MAZDA MAZDA3
    - Portland, OR

    The airbag light on Dash comes on and goes off randomly then going on for 6 months. Obviously there's an open circuit in system that others have as well See a lot of others on here with the same problem over 100,000 miles

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - Taylors, SC

    The car will not shut off while in park when you push the start/stop button. it stays in ACC mode. It takes multiple times to completely shut the car off.

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - West Valley City , UT

    Defective water pump located inside the engine that when failure occurs can cause coolant to leak into engine causing complete engine failure. This is a major safety hazard due to the fact that these cars with defective water pumps can break down with very little warning in the middle of a freeway! I have contacted Mazda who refuses to do anything due to it being outside warranty but will not acknowledge the safety concern sudden engine failure can cause on a perfectly maintained car. In California there is currently a lawsuit against Mazda for this issue and hundreds of other Ford and Mazda owners who have been caught in very dangerous situations due to this water pump failure issue. The situation we were involved in could have gone very differently and that was my family in the vehicle that Mazda seems to care about a couple thousand dollars more then the value of life... is just ridiculous! Please do the research yourself so no one has to loose their life over this.

    Source: NHTSA WEB SITE
  • 1991 MAZDA RX-7
    - Hicksville, NY

    The contact owns a 1991 Mazda RX-7. The contact stated that the front driver's and passenger's side automatic seat belts failed to retract when the doors are opened. The dealer was made aware of the failure and informed the contact that they had the parts to repair the front passenger's side seat belt but not the parts for the front driver's side seat belt. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 96V173000 (Seat Belts). The failure mileage was approximately 106,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE