MAZDA Complaints

The Automatic Emergency Braking system is activated even if there is nothing in front of the car. The car stops on its own. This has happened 11 times. Yes, my car is available for inspection. I do not know when it's going to happen. My car has malfunctioned like this 11 times. I can get hit from behind since the car is suddenly and unexpectedly braking. The dealership has not been able to reproduce the problem. The local dealership told me that Mazda is aware of the problem, but does not know what is causing it or how to fix it. The first time I brought my car into the dealership for this issue, I was told that Mazda Headquarters instructed the dealership to NOT release my car until I completed their "Unintended Braking form". My car has only been taken to the same dealership that I purchased it from. No others have examined my car. The dashboard displays BRAKE and it sounds like someone is blowing a whistle. This happens at the same time as the car stops.

The driver door handle stopped functioning on a 7-year-old low milage (<25k) Mazda 5. The malfunction is common among Mazda's and can be easily found when searching the internet. A small groove on the internal door handle mechanism breaks off and lets the spring pulling the handle back slip out. In most cases, this causes the door to be unable to open (from the outside or inside). However, in my case, the door would not latch closed anymore. Having a driver side door not close while driving is a safety issue and a vehicle where the door does not stay closed should not be operated. This problem is known to Mazda and a recall was issued for certain Mazda models in the past - but not for the 2014 Mazda 5. (see this web-site for a description: https://www.realmazdaparts.com/blog/mazda-door-handle-problems) This issue came up without warning, leaving us on a trip with a door that was suddenly not latching closed anymore. Therefore, this is a safety hazard that may arise on any moment and Mazda should address it by replacing the internal part of the door handle with one that is not subject to premature failure.

The contact owns a 2004 Mazda Mazda3. The contact stated that while starting the vehicle and driving at an undisclosed speed, the air bag warning light was illuminated. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 04V468000 (Air Bags). The failure mileage was approximately 165,000.

When you turn the car off the accessory stays on. In other words it doesn’t shut off all the way. That is a hazard because the battery will go dead in time. I looked on the internet and found a lot of complaints about this issue with these cars. The car has a defective shifter switch. Mazda won’t recall the part even though there have been many complaints. This is a defective part. If a part is defective they should recall the part. I don’t see why I should have to pay $400.00 to put a $50 part in my car that is defective. My car is available for inspection upon request.

The contact leased a 2021 Mazda CX-30. The contact stated that the vehicle had failed to start up after multiple attempts with several unknown warning lights illuminated on the instrument panel. The contact stated that an unauthorized independent tow company towed the vehicle to a dealer two hours away from her home and that the vehicle was stolen from the dealer's lot. A police report was filed. The contact then stated that the vehicle was recovered and returned to the same dealer. The battery was replaced, and the vehicle was towed to an auto body shop to repair the damage to the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 2,100. The VIN was not available.

The contact owns a 2005 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 21V494000 (Air Bags) however, the contact was unable to contact reach the manufacturer or the local dealer for the recall repair. The contact called the number to the local dealer and the manufacturer but was unable to schedule an appointment for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair and had made it very difficult to resolve the issue. The contact had not experienced a failure. Parts distribution disconnect. Invalid VIN.

Mazda recalled the problem with the emergency brake(recall1217F) .The dealership did some cosmetic fix that did not prevent it from happening. The emergency brake when applied activated a lever when the brake is released the lever returns to it's original position.The recall was supposed to address the corrosion on the lever shaft that causes it to stick and not release the brake.

Manufacturing defect in the windshield glass: distorted/warped windshield glass causing waves/ripples. Result: impaired visibility when operating vehicle and rapid eye fatigue. Google search (forums) indicates that this is a well known issue on several Mazda models. The issue presumably existed at factory. I noticed upon purchase as CPO at 6k miles. Available for inspection if needed.

Brakes failed while driving. Mazda dealer did not fix this known defect under recall SSP93

The brake light bulb has melted and burnt out the brake light housing assembly multiple times, I have purchased multiple brake light housing assembly and the issue continues. Clearly this is a manufacturing defect that is a safety/fire hazard.