MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 MAZDA CX-9- Albuquerque, NM
The contact owns a 2009 Mazda CX9. The contact stated while driving at an undisclosed speed, the hot engine temperature warning light illuminated. The contact pulled over and added coolant to the reservoir and waited for the engine to cool down. The warning light remained illuminated. The contact was concerned that the failure was related to the water pump on the vehicle not working as needed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MAZDA MAZDA3- Hope Valley, RI
Mazda Motors North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda3 vehicles manufactured January 4, 2014, to September 18, 2015. The fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the Inlet Check Valve (ICV) may fail and allow fuel to leak. Consequence A fuel leak in the presence of an ignition source increases the risk of a fire. This is what i seem to be experiencing please expand recall...
Source: NHTSA WEB SITE -
2004 MAZDA MPV- ARLINGTON, WA
2004 MAZDA MPV. CONSUMER WRITES ASKING TO BE REMOVED FROM RECALL LIST BECAUSE THEY NO LONGER OWN THE VEHICLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MAZDA CX-9- Centreville, VA
P 255 / 50 R 20 104V M+S tread physically detached while driving at 70MPH Was able to steer and stop the vehicle and avoid a crash, partially due to fewer traffic on the road and the tire in question was on the rear driver side. Was able to replace the tire with my insurance. However no intimation about the failure was mentioned or no further action taken about safety of other tires previously on the vehicle The incident took place suddenly with a huge noise due to the broken tire hitting the wheel well and ripping off the fender. The accident happened on 17th Apr 2019 A supporting link referring a similar incident to a with different model year and date code https://static.nhtsa.gov/odi/rcl/2019/RCAK-19V770-4232.pdf Makes/Models/Model Years: MAZDA/CX-9/2019 Mfr's Report Date: October 28, 2019 NHTSA Campaign Number: 19V-770 Components: TIRES:TREAD/BELT Potential Number of Units Affected: 146 Mazda's number for this recall is 4019J
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- Groton, MA
While driving on an urban road and going over a slight bump, heard a clunk in the left rear wheel well. Pulled over and off road to investigate the situation. Was unable to see any particular cause in the rear suspension. However a small piece of corroded aluminum fell onto the ground from up inside the wheel well. The vehicle was taken to a repair shop and the diagnosis was that both aluminum rear shock mounting plates were corroded. The left rear shock had separated from the mounting plate. The service station was unable to locate-acquire new mounting plates, hence had to have both shocks completely replaced on Aug. 19, 2021. I believe this problem represents a risk to the public, a potentially serious safety issue. I have a photo of the repair invoice and imagine the repair shop can confirm the basic problem. I located a Mazda email contact address and emailed them regarding the issue this evening.
Source: NHTSA WEB SITE -
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2005 MAZDA TRIBUTE- Louisville, KY
The wheel well rusted out, completely leaving the shock tower and stability of the car at risk, rusted out completely, I'm a light backyard mechanic and I've seen the Ford do the same . The repair is almost the value of the car, and unless you trust them your basically buying a new vehicle, because while you're there may change the set of shock's and absorber that's about 700. To include. This car had a rumor of being as good as the Everlasting Santa Fe, and Toyota 4runner. Vehicle is in pristine shape aside from the fatal rust.. recall recall recall recall
Source: NHTSA WEB SITE -
2020 MAZDA CX-9- CHANHASSEN, MN
On 10/12/2021 we were driving on and urban street when the vehicle infront of us signaled and initiated a right hand turn. At that point were we traveling approximately 20 mph, and we were driving with active cruise disengaged. When we were around 150 feet behind the vehicle taking a right when our CX-9 falsely engaged the emergency braking. Our car with our whole family in it locked up the brakes and stopped in 80 feet short of the car taking a right. The vehicle behind us only managed to stop 10 feet short of hitting us in the rear. It is in the 4 people in our vehicles opinion that this operation was both terrifying and dangerous to use and those following.
Source: NHTSA WEB SITE -
2002 MAZDA TRIBUTE- Pocatello, ID
The contact owned a 2002 Mazda Tribute. The contact stated that while driving at 30 mph, a pop noise was heard, the vehicle had unintended acceleration; the engine revved and sped up to 80 - 90 mph, inadvertently, and the brakes failed to engage after the contact had depressed with both feet on the brake pedal. The contact made a turn into a park and the vehicle slid, then crashed into a tree. There was smoke coming from under the hood and the contact turned off the vehicle before exiting and walking until she got assistance from a bystander, who called the police. A police report was filed. The contact did not receive medical attention at the scene but later went to the emergency room for injuries sustained with six broken ribs. The vehicle was towed to a tow yard. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 230,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 MAZDA CX-5- Carlisle, MA
The contact owns a 2019 Mazda CX-5. The contact stated while driving 40 MPH with the accelerator pedal depressed and shifting from second to third gear, the engine revved up, hesitated, and lost motive power. The contact was able to restart the vehicle. The check engine warning light was illuminated. The contact also stated that the low-beam headlights were inoperable. There was a clunking noise detected while making a three-point turn. The vehicle was taken to the local dealer and the mechanic diagnosed that there was an electrical failure. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign number 19V497000 (Engine, Power Train). The failure mileage was approximately 1,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA MAZDA3- monterey park, CA
my Mazda 3 2011 passenger headlight always had water coming into the headlight itself. It has condensation and it is hard to see when using the headlight itself at night. have to wait a few days or so to clear up and then my headlights will flicker because of the water seeping inside of it.
Source: NHTSA WEB SITE