MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 MAZDA MAZDA3
    - monterey park, CA

    My Mazda 3 2011 dash is splitting and it was inspected by the Mazda dealership. It pulls a safety issue because the glue and sticky material that was coming from the dash is shining into my eyes every time I drive during daylight. I am afraid the airbags will be affected too because the dash is coming part that means air bags can be a malfunction also.

    Source: NHTSA WEB SITE
  • 2003 MAZDA TRIBUTE
    - Shelton, CT

    The contact owns a 2003 Mazda Tribute. The contact had taken his vehicle to an independent mechanic and was informed that there was severe corrosion on the lower control arm. Upon investigation, the contact discovered NHTSA Campaign Number: 14V174000 (Structure) which he linked to the failure. After performing a VIN search, the contact also discovered that his vehicle was not included in the recall. The dealer was notified of the failure and confirmed that the VIN was not under recall. The manufacture had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 138,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MAZDA CX-5
    - Minneapolis , MN

    I was driving down the highway when my moonroof suddenly and unexpectedly “exploded.” I quickly came to the conclusion that it didn’t happen due to an external cause; I hadn’t gone under an overpass and there weren’t any other vehicles nearby that could have caused an object to hit my car. The weather had been clear that day, and my car had been parked in the shade prior to this happening. When I got to my destination a few minutes later, I could see the glass had broken outward.

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - GLEN MILLS, PA

    When getting off highway engine began to knock. Engine stalled and would not restart. Upon inspection the water pump was found to have failed and leaked engine coolant into oil. This caused engine to have a complete failure. No check engine light illuminated but when car was scanned multiple codes were found. The car was also found to have a bad Transfer Case.

    Source: NHTSA WEB SITE
  • 2013 MAZDA CX-9
    - Coatesville, PA

    Trans seems to slip going in and out of 4th gear. Just bought this car 3 days ago and it has been a consistent problem that didn't start until an hour after the purchase once it warmed up. Looks like it's the transfer case, this suv only has 106k on it ! This is absolutely ridiculous, Mazda needs to offer a recall for this issue so those who have the issue don't have to fork out MORE money for an issue that Mazda is well aware of with their vehicles

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - Wakefield , MA

    Will not accelerate at times no matter how far you press down on gas pedal and will stall right after. I will pull over shut off vehicle and restart. This sometimes corrects the problem right away. Other times it lasts longer. System malfunction light randomly comes on.

    Source: NHTSA WEB SITE
  • 2015 MAZDA MAZDA3
    - San jose, CA

    My 2015 mazda3 was in a collision on 09/08/2021 and my vehicle was totaled. None of my airbags deployed . Fortunately i only sustained neck and back injuries. I believe that i would have avoided these injuries if my airbags deployed properly. Has anyone else reported a problem with airbags on the 2015 mazda3? If there is a problem with the airbag then other owners need to be notified of this safety issue.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-3
    - University City, MO

    The media console screen on my Mazda CX-3 has spiderweb-like cracking. This causes "ghost touch" which means that while I am driving, the system makes consistent loud beeping noises, frantically changes screens, changes music, calls people (if my phone is connected to bluetooth), etc.. There is no way to turn this off and it is incredibly distracting and startling while I am on the road. I know that this same issue has occurred in other Mazda vehicles (like the Mazda3) and the part has been recalled/been covered for replacement under an extended warranty. My local Mazda dealership diagnosed this issue and acknowledged that it is a problem that this is not covered under warranty to fix. They gave me a $2,000 quote to replace the screen (this is money I do not have and believe I should not have to pay to ensure my safety).

    Source: NHTSA WEB SITE
  • 2014 MAZDA MAZDA2
    - Baytown, TX

    The steering was making loud knocking noises at low-speed turns. When looked up Mazda2 issues, found that there was a recall for Steering, Recall no. 16V203000, dated 2016-04-10, states: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash. When the dealership looked up my VIN, it was not a serial number listed under the recall list. However, it had the same issues as the recall. These issues were listed as "requires immediate attention." The Steering rack and pinion, and also the front struts with bearing mounts have all been replaced by the dealership and an alignment was performed. I had to pay for this safety issue out of pocket because my VIN was not listed under the recall list. I would like to report this VIN under the recall list and request a refund for the work performed.

    Source: NHTSA WEB SITE
  • 2020 MAZDA MAZDA3
    - Penn Valley, PA

    The contact owns a 2020 Mazda Mazda3. The contact stated while driving 35 MPH, the ABS warning light illuminated, and the brakes locked up and caused the vehicle to stall. The contact was able to restart the vehicle however, the failure persisted. The contact had taken the vehicle to a local dealer to be diagnosed however, the dealer was not able to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE