MAZDA Complaints

MY 2020 MAZDA CX-5 SUNROOF GLASS SUDDENLY EXPLODED FOR NO KNOWN REASON AS I WAS DRIVING 45 MPH ON HIGHWAY 97 IN OREGON. THE SUNROOF WAS CLOSED AND IT JUST SUDDENLY BURST. ALL THE GLASS BROKE AND THERE WAS A HOLE WHERE IT BLEW OUT. IT WAS A SUNNY DAY. THE TEMPERATURE WAS ABOUT 55 DEGREES.

THE CAR COLOR IS SOUL RED AND THE PAINT IS FLAKING OFF. I DRIVE THE CAR SHORT DISTANCES UNDER 40MPH AND IT LOOKS LIKE THE PAINT IS CHIPPING MORE AND MORE. IT'S ALMOST LIKE BIG ROCKS ARE HITTING THE PAINT BUT THERE IS NO DEBRIS WHERE I DRIVE.

I WAS PARKED AT A FAST FOOD RESTAURANT THAT HAD AN OUTDOOR KIOSK FOR PAYMENT. I GOT OUT OF MY CAR TO PAY AND GOT BACK IN. AFTER ABOUT A MINUTE OR TWO MY CAR ACCELERATED FORWARD, GOING OVER A SLOPED CURB AND DOWN A SHORT LOW GRADE HILL, HITTING A POLE. I WAS CONFUSED TO HOW THE CAR WOULD GO FORWARD BECAUSE I WAS IN PARK THE WHOLE TIME.

THE VEHICLE WOULD NOT START, WOULD STALL OUT AND TURN OFF WHILE DRIVING. THE DRIVER'S SIDE WINDOW WILL NOT MOVE UP OR DOWN. THE CAR WOULD START WITH JUMPER CABLES, IDLE FOR A FEW MINUTES, THEN GO COMPLETELY DEAD, NO LIGHTS, NO BUZZ, NO NOTHING AS SOON AS IT WAS PUT INTO REVERSE. THE CAR HAS A NEW BATTERY, NEW COILS, NEW SPARK PLUGS AND CONTINUES TO MISFIRE. MAZDA HAS BEEN UNRESPONSIVE TO MESSAGES DUE TO OPEN RECALLS.

MOTOR CYLINDER #1 LOW COMPRESSION TOOK IT TO MAZDA THEY COULDNT FIGURE IT OUT AND LESS THAN 20 MILES AFTER THE MOTOR THREW A ROD AT 70,001 MILES TOTAL. CYLINDER 1 WALLS WHERE NOT MADE CORRECTLY

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SEAT BELT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS SHORT IN THE WIRING HARNESS AND THE MODULE NEEDED TO BE REPLACED. ADDITIONALLY, WHILE THE MECHANIC WAS WORKING ON VEHICLE, THE SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. INVALID VIN.

THE DRIVER SIDE MIRROR VIBRATES AT HIGHWAY SPEEDS MAKING IT EXTREMELY HARD TO SEE WHAT'S IN THE GLASS.

THE STARTER IGNITION BUTTON WILL TURN OFF THE ENGINE BUT FAIL TO TURN OFF THE RADIO AND THE LIGHTS. THE ONLY WAY TO TURN IT OFF IS TO REPEATEDLY TURN ON THE IGNITION BUTTON, UNTIL IT TURNS OFF.

MY IN CAR MONITOR IS CRACKING AT THE SCREEN AND WILL NOT TURN ON. IT HAS BEEN THIS WAY FOR SEVERAL MONTHS. THE DEALERSHIP TOLD ME IT WOULD COST THOUSANDS. I DID NOTHING TO THE SYSTEM IT JUST DOES NOT WORK. THIS IS A BIG PROBLEM. I SEE THERE ARE RECALLS FOR CANADA VEHICLES WITH THE SAME PROBLEM BUT MY VIN IS NOT INCLUDED.

THIS SEEMS TO HAPPEN AS I'M SLOWING DOWN, AS YOU WOULD TO MAKE A TURN ONTO A STREET OR DRIVEWAY. I TURN ON MY BLINKER, THEN THE MOMENT I PRESS THE BRAKE, ALL OF THE POWER IN THE CAR DIES, AND COMES RIGHT BACK ON. I THINK OF IT AS A QUICK RESET IT SEEMS. HOWEVER, WHEN THIS HAPPENS, THE POWER STEERING DOES NOT WORK, AND I'M LEFT FINISHING MY TURN WITHOUT POWER STEERING. THE POWER STEERING IS THE ONLY THING THAT DOES NOT "RESET" WHEN THE POWER FAILS. THE POWER STEERING MAY TAKE 3-6 SECONDS BEFORE IT COMES BACK. AND IT ALWAYS COMES BACK ON, BUT NOT UNTIL AFTER I'M THROUGH MY TURN. IT TYPICALLY SEEMS TO HAPPEN WHEN MY BLINKER, AND BRAKE IS APPLIED, ALMOST LIKE THE POWER OF THOSE LIGHTS SHUTS EVERYTHING OFF. BUT THIS ALL HAPPENS AT RANDOM. I HAVE A PART TIME JOB ON THE WKNDS DELIVERING FOOD. IT STARTED OUT JUST MAYBE HAPPENING ONCE A MONTH, AND THAT WAS 3-4 MONTHS AGO. NOW IT'S EVERYTIME I GO OUT, IT'S LIKELY TO HAPPEN, BUT WHEN, IT'S IMPOSSILBE TO TELL BECAUSE I CAN TRY EVERYTHING TO MAKE IT HAPPEN THAT NORMALLY MIGHT SEEM TO BE THE CAUSE AND THEN NOTHING. I'VE READ A LOT OF FORUMS RECENTLY THAT HAVE A LOT OF PEOPLE WITH EITHER EXACT PROBLEMS OR VERY SIMILAR. I DON'T LIVE IN A BIG CITY BUT FOR PEOPLE THAT ARE DRIVING THIS CAR IN A BIG CITY THATS BUSY, THIS IS VERY DANGEROUS, AND NOT ONLY THAT PEOPLE ARE GONNA END UP GETTING IN SMALL WRECKS FOR SOMETHING THAT COULD BE TAKEN CARE OF WITH A RECALL. PLEASE DO SOMETHING. I'M UNABLE TO WORK MY WKND JOB WITH THIS ISSUE SO IT'S COSTING ME 3 DAYS OF WORK UNTIL I GET IT FIXED. THANK YOU.