MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 MAZDA CX-5
    - HOBART, IN

    THE CAR STALLED WHILE IN MOTION ON THE HIGHWAY WITH 56 MILES LEFT IN THE GAS TANK. THIS CAUSED A VERY DANGEROUS SITUATION DUE TO THE FACT THAT I COULD NOT ACCELERATE AT ALL, AS THE TRAFFIC WAS SPEEDING PAST. I HAD TO COAST THROUGH TRAFFIC TO THE SAFETY OF THE SHOULDER OF THE ROAD. ONCE THE VEHICLE CAME TO A STOP, IT WOULDN'T RESTART AND IT SEEMED AS IF IT NEVER ACTUALLY STOPPED TRYING TO RESTART. I NOTICED A FEW THINGS DURING THIS SITUATION. 1. THE CHECK ENGINE LIGHT CAME ON 2. ALL THE DASH BOARD LIGHTS APPEARED TO COME ON 3. THE EMERGENCY BRAKE AND HOLD BUTTON FOR CITY PARKING BRAKE WERE FLASHING AT THE CENTER COUNSEL 4. THE DASHBOARD WARNINGS ROTATED BETWEEN, CITY PARKING BRAKE, PARKING BRAKE, CRUISE SYSTEM DISABLED 5. THE BATTERY FINALLY DIED AFTER SEVERAL MINUTES OF THIS HAPPENING MY FAMILY AND I WERE BROUGHT TO SAFETY BY A STATE TROOPER AND HAD THE VEHICLE TOWED TO A GAS STATION. WE FILLED THE GAS TANK, JUMPED THE CAR AND IT HAS NOT HAD THE ISSUE SINCE. UNFORTUNATELY THE REAR LIFT GATE HAS ONLY WORKED ONE TIME AFTER THE EVENT BUT I AM NOT SURE WHAT IS GOING ON THERE. I HAD THIS SAME ISSUE HAPPEN ONCE IN 2019, AND THE VEHICLE RESTARTED. I TOOK IT TO A MAZDA DEALER AND THEY SAID IT MAY HAVE BEEN BAD GASOLINE. THE VEHICLE ISSUE SEEMS TO MATCH A SIMILAR ISSUE MENTIONED IN RECALL 3719F.

    Source: NHTSA WEB SITE
  • 2013 MAZDA CX-5
    - JEFFERSON CITY, TN

    IJUST PURCHASED THIS VEHICLE USED FROM A CAR DEALER. I GET IT HOME AND FIND THIS OUT. SEEMS IT IS A COMMON ISSUE AND COMPLAINT ONLINE WITH A FIX OF OVER $200 IN PARTS AND LABOR. (ALL OUR VEHICLES ARE MAZDAS. I PURPOSELY BOUGHT A MAZDA BECAUSE I BELIEVED THEY WERE RELIABLE. I AM SORELY DISAPPOINTED THERE IS NOT A RECALL FOR THIS. WHEN CAR IS PUT IN PARK AND TURNED OFF IT WILL NOT SHUT OFF. AUXILLARY POWER KEEPS RUNNING NOT ALLOWING THE CAR TO LOCK. RADIO TURNS BACK ON. THE ONLY REMEDY IS TO CONTINUALLY TRY TO JIGGLE THE GEAR SHIFT OR TAKE CAR OUT OF PARK AND BACK IN.

    Source: NHTSA WEB SITE
  • 2013 MAZDA CX-9
    - WABAN, MA

    THE POWER STEERING AND POWER BREAKING SUDDENLY FAILED WHILE TRAVELING AT ABOUT 40MPH. THE CHECK ENGINE LIGHT HAD GONE ON A FEW MINUTES BEFORE THE CAR HAD THIS INCIDENT. WITH CONSIDERABLE FORCE ON THE BRAKE I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. IT WAS TOWED TO A GARAGE WHERE THEY TOLD ME A 'WATER LINE HAD BROKE RESULTING IN THE ENGINE BECOMING SUDDENLY FILLED WITH COOLANT'.

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA6
    - LACEY, WA

    THE OTHER DAY WENT TO DRIVE THE CAR WOULD NOT START. NO ACC ON REMOTE START BUTTON, KEY IN IGNITION, STILL WOULD NOT START. CHECKED ALL FUSES, THE BATTERY. TOOK DASH APART, REMOVED STEREO, CHECKED ALL WIRING HARNESSES ALL TESTED GOOD. HAD IT TOWED UP TO OLYMPIA MAZDA. THEY ARE CURRENTLY TROUBLESHOOTING. RECALLED AIRBAG WAS SWITCHED OUT A FEW YEARS AGO AND THE WARNING LIGHT CAME BACK ON ABOUT A YEAR LATER. POSSIBLY THE CAR THINKS THERE HAS BEEN AN COLLISON AND THE CAR IS IN LOCKDOWN MODE. TECHNICIAN WAS COMPLETELY BAFFLED. WILL CALL THEM TOMORROW AND ASK THEM TO CHECK THE ECM, BCM OR WHAT NOT. OTHER THAN THIS. HAVE NEVER HAD AN MECHANICAL ISSUE WITH THIS CAR. WOULD PURCHASE AGAIN.

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-9
    - KIRKLAND, WA

    I PURCHASED A 2014 MAZDA CX NINE A YEAR AND A HALF AGO. THE OTHER DAY I WAS DRIVING AND I DON'T KNOW WHERE MY FAN GOT REALLY LOUD SO I PULLED OVER AND TURNED UP THE HEAT AND TURNED OFF ANY AC. ALL THE SUN STEAM STARTED COMING OUT OF MY ENGINE AND THE CAR DIED. AFTER TOWING IT TO THE LOCAL DEALERSHIP I WAS TOLD THAT I HAD TWO OPTIONS. I COULD EITHER BUY A BRAND NEW CAR OR PAY $13,000 TO HAVE IT REPAIRED. APPARENTLY THE WATER PUMP BROKE AND THE ENGINE SEIZED UP. I HAD ABSOLUTELY NO WARNING. NO LEAKING, NO CHECK ENGINE LIGHT, NOTHING' I LATER FOUND SEVERAL REVIEWS SAYING THIS WAS AN ISSUE WITH THIS MAKE & MODEL. I STILL OWE OVER $16,000 ON THIS CAR AND NOW I HAVE TO GET A NEW CAR.

    Source: NHTSA WEB SITE
  • 2004 MAZDA TRIBUTE
    - S. ST. PAUL, MN

    I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A NOISE LIKE THE ROOF WAS BEING RIPPED OFF. WHEN I PULLED OVER TO INSPECT I NOTICED THAT THE GLASS FROM MY SKYLIGHT WAS GONE. APPEARS THE GLUE DETERIORATED LETTING WINDOW BECOME LOOSE AND THEREFORE BLOWING OFF. GOOD THING DIDNT HIT ANY OTHER VEHICLES.

    Source: NHTSA WEB SITE
  • 2021 MAZDA MAZDA3
    - FREEPORT, ME

    TL* THE CONTACT OWNS A 2021 MAZDA MAZDA3. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL AT A PARKING LOT, WHEN IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISHED THE FIRE AND FILED A REPORT. THE POLICE WAS AT THE LOCATION BUT DID NOT FILE A REPORT. THE VEHICLE WAS DRIVABLE BUT WAS TOWED AT A TOW LOT. THE CONTACT CALLED LOCAL DEALER MORONG FALMOUTH MAZDA (187 US-1 #1311, FALMOUTH, ME 04105: (207) 781-4020) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.*DT*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 MAZDA CX-5
    - FOSTER CITY, CA

    VEHICLE WAS ON A CITY STREET TRAVELING AT 35-40 MPH WHEN THE FRONT LEFT WHEEL (YOKOHAMA GEOLANDAR G91) SPONTANEOUSLY BLEW OUT DESPITE NOT COLLIDING WITH ANY OBJECTS OR ROAD HAZARDS. AS A RESULT, DRIVER SIDE CURTAIN AND SEAT AIRBAGS ERRONEOUSLY DEPLOYED AND THE VEHICLE IMMEDIATELY SHUTOFF, CAUSING DISORIENTATION AND TEMPORARY LOSS OF HEARING IN ONE EAR.

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-5
    - MEDFIELD, MA

    TRANSMISSION WOULD NOT ACCELERATE AND AUTOMATICALLY BRAKED IN THE MIDDLE OF AN INTERSECTION. WOULD NOT ADVANCE AND TO THE NEXT GEAR AND AUTOMATICALLY KEPT BREAKING EVERY FEW FEET. HAD TO PULL OVER AND BE TOWED. NO ADVANCE WARNING OR PRIOR TRANSMISSION ISSUES. CAR MAINTENANCE HAS BEEN KEPT UP. LUCKY IT DIDN'T HAPPEN ON A HIGHWAY GOING 65.

    Source: NHTSA WEB SITE
  • 2015 MAZDA CX-5
    - MEDFIELD, MA

    AFTER THE REAR BRAKES WERE REPLACED THERE WAS A TERRIBLE GRINDING NOISE WHEN FIRST DRIVING UNTIL THE CAR WARMED UP. IT DID NOT HAPPEN WHEN FIRST REPLACED IN THE SUMMER BUT WHEN IT GOT COLDER IT GOT WORSE. TURNED OUT TO BE THE SAME CALIPER ISSUE THAT WAS RECALLED IN PREVIOUS MODELS BUT NO RECALL FOR THE CX-5

    Source: NHTSA WEB SITE