MAZDA Complaints

I WAS DRIVING AND WAS APPROACHING A STOP SIGN SO I PRESSED BRAKE TO COME TO A STOP. WHILE I WAS PRESSING THE BRAKE, THE CAR SUDDENLY REVVED UP AND LURCHED FORWARD. I HAD TO SWITCH THE CAR TO NEUTRAL GEAR TO STOP AND THEN BACK UP OUT OF THE WAY OF ONCOMING TRAFFIC.

DRIVING 5MPH ONTO STREET FROM DRIVEWAY, LOST CONTROL OF THE VEHICLE. WHEN STOPPED, THE DRIVER SIDE FRONT WHEEL WAS POINTING AWAY FROM THE INTENDED DIRECTION. THE BOLT CONNECTING THE CONTROL ARM TO THE WHEEL HAD SHEARED OFF. DUE TO THE DECOUPLING, THE LEFT AXLE WAS PULLED OUT OF TRANSMISSION AND WAS DAMAGED AS WELL. LUCKILY, THIS OCCURRED AT A SLOW SPEED AND NO ONE WAS INJURED (AT HIGHER SPEEDS, THIS WOULD HAVE BEEN CATASTROPHIC).

I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH AND HEARD A LOUD POP. I WAS UNSURE WHAT IT COULD HAVE BEEN, BUT KNEW IT CAME FROM THE ROOF AREA. I OPENED THE SLIDER TO THE SUNROOF. THE GLASS HAD EXPLODED!! I PULLED OVER TO ASSESS THE DAMAGE AND NOTICED THE GLASS EXPLODED OUTWARD. I HAVE PICTURES SHOWING THE HOLE IN THE GLASS AS WELL AS THE SHARDS (HELD TOGETHER BY SAFETY COATING) POINTING UP AND AWAY FROM THE CAR FROM HAVING EXPLODED OUT.

RELATED TO MAZDA RECALL NUMBER 2818I - FRONT FRAME ROTTING OUT. THEY APPLIED A BANDAID FIX UNDER THE RECALL, TO ONLY 1 SIDE OF THE VEHICLE AND THE PART THEY USED DOES NOT EVEN CONNECT TO THE ACTUAL SUSPENSION PIECES THAT ARE ROTTING OUT OF THE FRAME. IT IS BASICALLY A PLATE TO KEEP THE ROTTING FRAME FROM SEPARATING COMPLETELY ON ONLY 1 SIDE. THE PROBLEM IS THE ENTIRE FRAME IS STILL ROTTING AT A CRAZY EXCESSIVE RATE. I HAVE HAD MANY USED, OLDER VEHICLES AND HAVE NEVER SEEN A CAR SO NEW ALMOST RENDERED UNDRIVABLE DUE TO THE FRAME CONDITION. MY MECHANIC SAID IT SHOULD HAVE ALL BEEN REPLACED GIVEN HOW MUCH CORROSION/RUST IS ON THE ENTIRE FRAME INSTEAD OF ONLY A BRACKET ON ONE SIDE... AND THE FIX THEY PERFORMED IS NOTHING MORE THAN A LIABILITY TREATMENT TO KEEP THE CAR FROM COMPLETELY FALLING APART AND KILLING SOMEONE WHEN THE FRAME FAILS ON THAT SIDE. THE FRAME WAS LEFT IN PLACE AND IS ROTTING FASTER THAN I HAVE EVEN SEEN ON A VEHICLE ESPECIALLY AT LESS THAN 10YEARS OLD AND LESS THAN 100K MILES. NHTSA NEEDS TO FOLLOW UP ON THIS RECALL AS SOME DEALERS ARE DOING THE BEAR MINIMUM TO 'FIX' THE ISSUE INSTEAD OF REPLACING THE FRAME AS THEY SHOULD BE....SOME OF THE CARS WERE NEWER AND WERE NOT YET EXPERIENCING THE HEAVY RUST AT THE TIME OF THE RECALL BUT FAST FORWARD A YEAR OR TWO AND THE ENTIRE FRAME IS NEARLY JUNK COVERED BY A FANCY METAL PLATE ON ONLY 1 SIDE THAT IS SIMPLY INTENDED TO KEEP THE ROTTING FRAME FROM SEPARATING AND NOTHING ELSE...IT DIDN'T AT ALL 'FIX' THE PROBLEM. I CANNOT SUBMIT PICS RIGHT NOW, BUT GIVEN THIS IS RELATED TO A PREVIOUS RECALL NOT SURE IT IS NECESSARY...LOOK INTO HOW THEY ARE 'BANDAIDING' SOME OF THE 2013'S WHILE REPLACING THE ENTIRE FRAMES ON 2011'S...IT'S NOT EVEN CLOSE TO THE SAME REPAIR AND THE 'BANDAID' FIX DOES NOTHING TO ADDRESS THE ACTUAL PROBLEM OF PREMATURE ROT ON THE FRAME. I CAN SEND AN EXAMPLE OF BOTH UPON REQUEST.

THERE HAS ALWAYS BEEN A MASSIVE VOLTAGE DROP WHEN SLOWING DOWN OR LOWERING SPEED. HAPPENS CONSISTENTLY IN ALL DRIVING CONDITIONS, HIGHWAY/CITY, NIGHTTIME/DAYTIME. THIS LEADS TO ALL INTERIOR LIGHTS AND MORE IMPORTANTLY, HEADLIGHTS DIMMING AND FLASHING WHENEVER THE ENGINE SPEED DROPS. THIS OFTEN MEANS AT NIGHTTIME WHEN GOING AROUND CORNERS VISIBILITY IS NEARLY ZERO UNTIL THE LIGHTS COME BACK ON AFTER A FEW SECONDS. ELECTRICAL SYSTEMS ARE ALL FINE WITH INSPECTION. UPON GOOGLING IT, APPEARS TO BE A COMMON PROBLEM AND SOFTWARE RELATED.

AFTER YOU SHUT THE CAR ENGINE OFF THE IGNITION IS STILL ON. WHILE IN PARK I HAVE LOOKED THIS UP AND FOUND OUT THAT IT'S A WORN OUT SWITCH. IN THESE CARS THIS HAD HAPPENED A WHILE BACK BUT IT'S GETTING WORSE LIKE EVERY TIME NOW

ENGINE LIGHT CAME ON THEN MY VEHICLE STARTED OVER HEATING AND LEAKING COOLANT. VEHICLE WAS TOWED TO DEALERSHIP.AFTER TECHNICIAN DIAGNOSED THE PROBLEM, I WAS TOLD IT WAS THE INTERNAL WATER PUMP THAT CAUSED FLUID TO MIX WITH THE ENGINE OIL RUINING THE ENGINE. I WAS TOLD I HAD THREE OPTIONS: BUY A NEW ENGINE, BUY A USED ENGINE OR BUY A NEW CAR. I WAS TOLD THAT THIS WAS AN ISSUE WITH THIS YEAR, MAKE AND MODEL FOR SEVERAL CUSTOMERS. I ASKED WHY A RECALL NOTICE WAS NOT GIVEN TO VEHICLE OWNERS AND WAS TOLD IT WAS NOT A SAFETY ISSUE. IT WOULD HAVE RESULTED IN AN ACCIDENT IF I WAS ON THE FREEWAY DUE TO THE SUDDEN OCCURRENCE OF THE BREAKDOWN. I WAS DRIVING ON A STREET IN TRAFFIC. (MIDDLE LANE)WHEN MY CAR STARTED OVERHEATING AND SHUT DOWN. I MANAGED TO GET IT TO RESTART AND WAS BARELY ABLE TO SAFELY PULL INTO A PARKING LOT WHERE I QUICKLY TURNED IT OFF. I CONTACTED THE GREENWAY MAZDA DEALERSHIP TO REPORT PROBLEM AND REQUEST TOW SERVICE . MAZDA HAS APPARENTLY BEEN AWARE OF THIS ISSUE FOR A WHILE.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE FAILED TO MOVE. THE BRAKE AND PARKING BRAKE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED JEFF WYLER EASTGATE MAZDA (1117 OH-32, BATAVIA, OH 45103, (513)752-3447) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

EMERGENCY PARKING BRAKE ('EPB') BEGAN TO MALFUNCTION FOLLOWING RECALL TO FIX ELECTRICAL COMPONENTS ON MAZDA CX-9, 2018. EPB WILL NOT RELEASE, OR WILL UNEXPECTEDLY AND SUDDENLY RELEASE WITH CAR ACCELERATING IN GEAR ('DRIVE' OR 'REVERSE'). MOST RECENTLY WHEN ACTIVATING THE EMERGENCY PARKING BRAKE ((CAR WAS ON A A ROADWAY INCLINE) THE BRAKE WOULD NOT RELEASE, AFTER 2 HOURS OF BEING STRANDED AND OF ATTEMPTING TO GET THE BRAKE TO RELEASE, ( INCLUDING ROCKING/SHIFTING/ALTERNATING GEARS/BRAKING/SEAT BELT ON/SEAT BELT OFF/ MANUAL BRAKE ON/OFF AND FOLLOWING ALL MANUAL PROCEDURES REPETITIVELY) A CELL PHONE CALL TO THE MAZDA SERVICE MANAGER WHO SUGGESTED ROCKING THE CAR BACK AND FORTH BETWEEN GEARS ) THE EMERGENCY PARKING BRAKE SUDDENLY AND UNEXPECTEDLY 'RELEASED', SENDING THE CAR LURCHING FORWARD AND REQUIRING DRIVER TO SLAM ON BRAKES TO AVOID DRIVING OVER A CLIFF). VEHICLE EPB INSPECTION REQUESTED, MAZDA SERVICE MANAGER STATED THE EPB IS, 'NO LONGER NECESSARY FOR VEHICLE SAFETY', BLAMED THE MALFUNCTION ON 'BREAD CRUMBS' , OFFERED TO REPLACE A DEFECTIVE CONSOLE SWITCH (PRESUMABLY WITH ANOTHER NEW, BUT ALSO DEFECTIVE, SWITCH) BUT REFUSED TO INSPECT THE MECHANICAL/OPERATIONAL ASPECTS OF THE AUTOMATIC EMERGENCY PARKING BRAKE SYSTEM (FOR ABNORMAL RUST, WATER LEAKS, DEFECTIVE CABLES, DEFECTIVE ELECTRICAL WIRING, ETC.). MAZDA USES THE SAME MANUFACTURER OF EPB FOR ALL MAZDA CX SERIES VEHICLES. FEDERAL NHSA RECALLS FOR EPB MALFUNCTIONS WERE MANDATED FOR ALL MAZDA CX SERIES VEHICLES - EXCEPT THE MAZDA CX 9. THE CX 9 USES THE SAME EPB SYSTEM AS DO THE OTHER MAZDA CX SERIES MODELS. IT STANDS TO REASON THAT THE BRAKING ISSUES FOR OTHER MAZDA RECALLS IS THE SAME REASON WHY THE CX 9 SHOULD HAVE RECALLS TO FIX THE AUTOMATIC EMERGENCY PARKING BRAKE SYSTEM. PLEASE ISSUE A RECALL FOR MAZDA CX 9 VEHICLES TO FIX THE AUTOMATIC EMERGENCY PARKING BRAKE DEFECT(S). THANK YOU.

THE LOW BEAM HEADLIGHTS ARE SO DIM YOU BARELY CAN SEE ANYTHING OFTEN I HAVE TO TURN ON HIGH BEAM LIGHTS