MAZDA Complaints

THE REAR SUBFRAME HAS EXCESSIVE RUST AND MECHANIC REPORTED IT WOULD NOT PASS YEARLY INSPECTION UNLESS REPLACED. FRONT SUBFRAME HAD THE SAME PROBLEM IN 2019 AND WAS REPLACED THROUGH MAZDA RECALL. MECHANIC REPORTS THE REAR SUBFRAME HAS THE SAME EXACT NATURE OF RUST.

VEHICLE HAVING SIGNIFICANT DROP IN POWER OUTPUT IN 1ST AND 2ND GEAR WHEN AMBIENT TEMPERATURES BELOW FREEZING. ISSUE RESOLVES WHEN FINALLY SHIFTING TO 3RD GEAR, BUT LACK OF PREDICTABLE RESPONSE WHEN MERGING IS UNSETTLING.

MASSIVE OIL LEAK NEAR THE ENGINE AND THE CYLINDER HEAD NEEDS TO BE REPLACED BECAUSE IT IS DEFECTIVE. THIS IS A 2020 VEHICLE. THE GASKET KIT AND THE ENGINE ARE ON BACKORDER SO MY CAR IS AT THE SHOP FOR AN UNDETERMINED AMOUNT OF TIME ON THE ORDER OF POTENTIALLY SEVERAL MONTHS!

THE PAINT ON THIS CAR IS NOTORIOUSLY POOR AND MAZDA IS AWARE. WE PURCHASED THIS VEHICLE ON 16 FEBRUARY 2021, DROVE IT HOME AND LEFT IT IN THE DRIVEWAY DUE TO SNOW/ICE. ON THURSDAY, 18 FEBRUARY INSTEAD OF BRUSHING OR SCRAPING OFF THE ICE WE LEFT IT TO MELT. UNFORTUNATELY, THE ICE MELT LEFT HUGE SCRATCHES ON THE HOOD. THERE IS NO REASON FOR ICE/SNOW TO CAUSE THIS MUCH DAMAGE. WE REVIEWED A NUMBER OF WEBSITES AND IT APPEARS THAT MAZDA IS AWARE OF THIS INFERIOR PAINT AND HAS DONE NOTHING TO RECTIFY THE PROBLEM. BUT THEY DO CHARGE $595 MORE FOR IT. I HAVE NOT RECEIVED ANY CALL BACKS FROM MAZDA CORPORATION. BROWNS CHANTILLY DID ATTEMPT TO REPAIR THE DAMAGE BUT ALL THAT DID WAS MASK IT SLIGHTLY. THE DAMAGE IS STILL VERY VISIBLE. THIS CAR HAS 12 MILES ON IT AND MOST OF THOSE ARE FROM THE DEALER. I AM UNABLE TO UPLOAD MORE THAN ONE PHOTO. THE PHOTO SHOWS THE LARGEST SCRATCH BUT T HERE ARE MANY MORE ON THE CAR.

ANTI THEFT SYSTEM ACTIVATED ON ME AFTER I SHUT OFF THE CAR. WAS SITTING IN A PARKING LOT WAITING FOR MY DAUGHTER TO GET OUT OF WORK. I SHUT THE CAR OFF AND IT WOULDN'T START. MY MECHANIC SAID THE ANTI THEFT SYSTEM ACTIVATED WHICH SHOULDN'T OF HAPPENED.

TL* THE CONTACT OWNS A 2018 MAZDA CX-3. THE CONTACT STATED WHILE DRIVING 52 MPH, THE BLIND SPOT DETECTION WARNING INDICATOR WAS NOT WORKING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO OLYMPIA MAZDA (2201 CARRIAGE SOUTHWEST OLYMPIA, WA 98502) WHERE THE FAILURE WAS DIAGNOSED AS A BLIND SPOT MONITORING SYSTEM FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER MANUFACTURER COMMUNICATIONS NUMBER: TSB:15-004-18-3539. THE CONTACT WAS UPSET THAT THE TSB WAS NOT A RECALL. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,440.

AS I WAS DRIVING DOWNHILL WITH MINIMAL SNOW ON THE GROUND, I TAPPED MY BRAKES ABOUT 7 TIMES BEFORE THEY LOCKED UP. I WENT TO TURN TO STAY ON THE ROAD AND THE STEERING WHEEL WOULDN'T BUDGE CAUSING ME TO GO OFF THE ROAD, INTO AN EMBANKMENT. VEHICLE WAS GOING ABOUT 5-10MPH WHEN THIS OCCURED ON A CITY STREET.

JULY 2017 WHEN I START THE CAR THE STEERING GEAR TURN TOO THE RIGHT ALL THE TIME. FEW MILE THE STEERING GET HARD AND START SHACKING BY IT SELF. NOW THE STEERING IS HARD WITH ABS AND CONTROL TRACTION LIGHT ON. I SEND IT TOO A MECANIC TOO CHECK THE WIRING AND RACK AND PINON AND THE MECANIC INDICATE THAT IS THE TORQUE SENSOR AND I HAVE TOO CHANGE THE RACK AND PINON.

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND DROVE FORWARD CRASHING INTO A WOODEN SEATING BENCH WHICH WAS PUSHED INTO A BUILDING. DURING THE INCIDENT THE DRIVERS FOOT WAS PRESSING THE BRAKE PEDAL. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE.

RECENTLY PURCHASED THE CAR FROM SOMEONE ELSE AND NOTICED THAT THE CABIN SMELLS LIKE FUEL. I THOUGHT MAYBE HE SPILLED SOME INSIDE IT BUT IT'S BEEN A WEEK AND THE SMELL IS STILL THERE. I DON'T KNOW WHY AND I'M WORRIED ABOUT THE CAR CATCHING FIRE OR ME GETTING CARBON MONOXIDE POISONING.