MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2017 MAZDA MAZDA6- BRIGHTON, TN
SITUATION: CVT TRAMSMISSION RUNNING SMOOTHLY WHEN CAR WAS FIRST BOUGHT. I AM 3 WEEKS INTO OWNING THE VEHICLE AND THE TRANSMISSION SEEMS TO BE GOING OUT. I HAD A DIAGNOSTIC TEXT RUN AND THERE ARE ZERO COMPUTER ERRORS. ISSUES: HIGH REVS AND JERKING OF VEHICLE WHEN GASSED. WHETHER I AM AT A STAND STILL OR ALREADY GIVING GAS. ANY INCREASED SPEED APPLIED BY THE GAS CAUSES THE JERKING MOTION. THERE IS A 2-5 SECOND DELAY FROM THE PEDAL TO THE TRANSMISSION KICKING. I HAVE ALMOST WRECKED MULTIPLE TIMES WHEN THIS ISSUE STARTED OCCURRING ON MY DRIVE. THIS CVT WOULD BE CONSIDERED VERY HAZARDOUS CONSIDERING THE SPECIFIC PROBLEMS I AM EXPERIENCING.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- CHICAGO, IL
WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I'VE FOUND THAT, WHILE IN PARK, I NEED TO PULL THE GEARSHIFT HARD TOWARDS THE STEERING WHEEL FOR THE CAR TO "REGISTER" THAT I'M ACTUALLY IN PARK. I'VE READ ONLINE THAT MAZDA RECOGNIZES THIS IS A VERY COMMON PROBLEM, BUT WON'T DO A RECALL ON IT. THIS ISSUE HAS BEEN HAPPENING FOR WELL OVER A YEAR NOW. I'M ADDING AN ARBITRARY DATE BELOW.
Source: NHTSA WEB SITE -
2006 MAZDA MAZDA6- SPRINGFIELD, IL
HAD RECALL FOR DEFECTIVE AIRBAGS. TOOK VEHICLE TO DEALER AND THEY REPLACED BOTH DRIVERS SIDE AND PASSENGER SIDE AIR BAGS. I HAVE RECEIVED SECOND RECALL NOTICE TO HAVE THE PASSENGER SIDE REPLACED AGAIN AS THE ONE THEY ORIGINALLY REPLACED IT WITH IS DEFECTIVE TO. IF THE PASSENGER SIDE IS DEFECTIVE THEN SO THE DRIVERS SIDE IS TO. WANT TO KNOW WHY DRIVERS SIDE ISN'T GOING TO BE REPLACED.
Source: NHTSA WEB SITE -
2016 MAZDA CX-5- SNOHOMISH, WA
NEARLY A YEAR AFTER THE INITIAL RECALL NOTICE, MAZDA HAS NOT BEEN ABLE TO SUPPLY THE PARTS TO FIX RECALL #20V-063. THEY SEND POSTCARDS AND EMAILS MONTHLY, INDICATING THAT I HAVE NOT YET BROUGHT THE VEHICLE IN FOR SERVICE. THIS IS UNTRUE, I HAVE TRIED MULTIPLE TIMES TO HAVE THE DEFECT CORRECTED ONLY TO BE TOLD PARTS ARE NOT AVAILABLE. ARE THEY COMPLYING WITH THEIR OBLIGATIONS UNDER THIS RECALL? I CAN'T HELP BUT THINK THEY ARE NOT BEING TRUTHFUL ABOUT THEIR FAILURE TO PROVIDE THE REQUIRED PARTS.
Source: NHTSA WEB SITE -
2011 MAZDA MAZDA6- LANSDALE, PA
TL* THE CONTACT OWNS A 2011 MAZDA MAZDA6. THE CONTACT STATED THE VEHICLE FAILED THE STATE INSPECTION DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER NORTH PENN MAZDA (181 BETHLEHEM PIKE, COLMAR, PA 18915, (267)956-1160) WHERE IT WAS DIAGNOSED WITH NEEDING THE UNDERBODY TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V323000 (STRUCTURE, SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,259.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2016 MAZDA CX-5- WADING RIVER, NY
LIFTGATE PROBLEMS, SOMETIMES THE LIFTGATE WILL NOT OPEN NO MATTER HOW I TRY TO OPEN IT. OTHER TIMES IT OPENS AND JERKS UP OR SLAMS SHUT. WHEN THIS HAPPENS THE VEHICLE IS IN PARK. IT HAPPENS WHEN ITS RUNNING AND IT HAPPENS WHEN THE VEHICLE IS NOT RUNNING. THIS HAS BEEN HAPPENING OVER THE COURSE OF THE LAST 3 YEARS. IT STARTED ABOUT 1 YEAR AFTER I PURCHASED THE CAR AND CONTINUES TILL THIS DAY.
Source: NHTSA WEB SITE -
2013 MAZDA CX-9- SCOTTSDALE, AZ
I WAS DRIVING TO GET A CUP OF COFFEE, I WAS PULLING OUT AND DRIVING THROUGH THE COMPLEX WHEN THE AIRBAGS DEPLOYED FROM NOWHERE, THE AIRBAGS WERE THE SIDE CURTAIN AIRBAGS FROM BOTH SIDES OF THE CAR. AT THE TIME OF THE DEPLOYMENT T MY CAR WAS STATIONARY, I WAS SITTING WITH MY LEFT BLINKER ON READY TO TURN.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA6- KINGSPORT, TN
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE MADE AN ABNORMALLY LOUD SOUND BY THE PASSENGER'S SIDE ENGINE COMPARTMENT. THE STEERING THEN BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL GATTON OF JOHNSON CITY MAZDA (2909 N. ROAN ST, JOHNSON CITY, TN 37601, (423) 418-6152) WHERE IT WAS DIAGNOSED WITH NEEDING THE SUBFRAME TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MAZDA MAZDA3- CHULA VISTA, CA
I DROVE MY CAR TO THE STORE THIS MORNING LISTENING PANDORA (BLUETOOTH) AND ON MY WAY BACK HOME THE INFOTAINMENT CENTER JUST STARTED TO REBOOT CONTINUOUSLY AFTER I FOUND OUT RESETTING IT COULD HELP I DID THE BACK+NAV+MUTE BUT IT DIDN'T WORK I WENT TO THE MAZDA FORUM AND FOUND OUT THIS WAS AN ISSUE WITH MANY MAZDA FANS I ALSO FOUND OUT THAT REPLACEMENT OF THE CMU IS VERY EXPENSIVE SINCE THIS IS AN ISSUE WITH SO MANY MAZDA FANS WHY ISN'T THERE A RECALL TO ADDRESS THIS PROBLEM? MY BACKUP CAMERA WORKS AND ONE RADIO STATION THERE IS NO GPS AND BLUETOOTH JUST CONTINUES TO REBOOT EVEN WHILE DRIVING
Source: NHTSA WEB SITE -
2019 MAZDA MAZDA3- THE WOODLANDS, TX
VEHICLE IN MOTION AT 65 MPH. VERY SMALL ROCK CHIP BREAKS GLASS FROM LEFT TO RIGHT CALLING FOR COMPLETE REPLACEMENT. GLASS IS HIGHLY FRAGILE AND TOO THIN. SECOND OCCURRENCE IN LESS THAN ONE YEAR.
Source: NHTSA WEB SITE