MAZDA Complaints

WHILE DRIVING THE CAR ON A COUNTY ROAD, WITH THE SPEED UNDER 40 MPH, AND FOLLOWING THE BEND IN THE ROAD TO LEAD TO GETTING ON THE HIGHWAY, THE CAR JERKED FORWARD AS IF I HIT SOMETHING. AS I CONTINUED TO DRIVE, THE CAR WAS MAKING LOUD CLINKING SOUNDS AND WAS JERKING IN MOTION. NO WARNING LIGHTS WENT ON. WHILE ATTEMPTING TO CONTINUE TO DRIVE, CLANGING NOISES COULD BE HEARD AND THE CAR CONTINUED TO JERK FORWARD. THE CAR WAS UNABLE TO BE DRIVEN. AFTER HAVING IT TOWED TO MY MECHANIC, IT WAS DETERMINE THE PROBLEM WAS THE TRANSFER CASE. THE SPLINES BETWEEN THE TRANSMISSION AND TRANSFER CASE HAD BEEN EATEN AWAY BY RUST. THE SEAL HAD NOT KEPT WATER OUT AS IT WAS DESIGNED TO DO. A NEW TRANSFER CASE WAS ORDERED AS WELL AS A NEW TRANSMISSION. THE REPLACEMENT TRANSFER CASE HAD SHOWN SIGNS OF THE SAME ISSUES WITH THE SPLINES. ANOTHER (2ND ONE) TRANSFER CASE HAD TO BE ORDERED. I HAD PURCHASED THIS CAR IN FEBRUARY 2019 USED. THE CAR HAD A CLEAN TITLE, NO ACCIDENTS AND WAS SERVICED REGULARLY. WITHIN 1 YEAR, I HAD TO PAY OUT $5,000.00 TO REPLACE TRANSFER CASE AND TRANSMISSION. I LOST THE USE OF MY CAR FOR OVER 3 WEEKS (DUE TO THE PROBLEMS WITH GETTING A TRANSFER CASE THAT WAS GOOD). WHEN YOU GOOGLE THIS ISSUE, MANY PEOPLE HAVE HAD SIMILAR ISSUES.

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO SCHEDULE A RECALL REPAIR APPOINTMENT HOWEVER, THERE WAS NO AUTHORIZED DEALER NEARBY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I RECENTLY NOTICED THAT MY DASHBOARD HAS BECOME CRACKED AND VERY STICKY . I DO NOT KNOW HOW THIS HAPPENED WHEN I CONTACTED MAZDA TO GET IT FIXED I WAS TOLD THEY CAN NOT REPLACE THAT PART . I DON'T KNOW WHAT TO DO I FEEL STUCK I PAID A LOT OF MONEY FOR THIS CAR

I RECENTLY NOTICED OUT OF NO WHERE THE DASHBOARD ON MY CAR CRACKED FOR NO REASON IT IS RIGHT BY THE FRONT PASSENGER AIRBAG. IT IS ALSO EXTREMELY STICKY . I DON'T FEEL SAFE DRIVING IT IN THIS CONDITION

WHEN TURNING THE VEHICLE OFF THE ENGINE WILL TURN OFF BUT THE ELECTRICAL COMPONENTS CONTINUE RUNNING. PARK SHIFTER SWITCH WEARS DOWN AND STOPS WORKING. THIS PROBLEM COULD RESULT IN BATTERY TO DIE. THIS HAPPENS REPEATEDLY. THIS IS WHEN THE DRIVER IS ATTEMPTING TO PARK THE VEHICLE.

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING OVER A SPEED BUMP AT APPROXIMATELY 5 MPH BOTH THE FRONT AND REAR DRIVER SIDE AND PASSENGER SIDE CURTAIN AIRBAGS HAD ERRONEOUSLY DEPLOYED WITH OUT ANY IMPACT OCCURRING TO THE VEHICLE. DURING THE INCIDENT BOTH THE FRONT AND PASSENGER SIDE SEAT BELTS HAD ALSO ACTIVATED AND DEPLOYED TO SECURE THE OCCUPANTS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JOE MAUS MAZDA LOCATED AT 6735 E INDEPENDENCE BLVD, CHARLOTTE, NC WHO REPLACED THE AIRBAGS AND SEAT BELTS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FRONT PASSENGER AND DRIVER BOTH SUSTAINED MINOR NECK AND BACK INJURIES DURING THE INCIDENT. THE FAILURE MILEAGE WAS 126,417.

WHILE THE CAR IS STATIONARY,AND WHEN CAR IS IN MOTION INTERIOR LIGHTS COME ON AND GO OFF WHENEVER IT DECIDES TO, WHEATHER IT'S DAY OR NIGHT.

REAR BRAKES ARE DRAGGING CAUSING HEATING AND UNEVEN WEAR OF THE ROTORS AND PADS. AT 31000 THE REAR BRAKE PADS ARE COMPLETELY WORN AND ROTOR SHOW HEAT DAMAGE.

CAR HAD BEEN SITTING IN THE DRIVEWAY FOR 2 FULL DAYS WITH NO USE. I WALKED OUTSIDE TO PLACE TRASH IN TRASH BIN AND NOTICED SMOKE COMING FROM THE DRIVERS DOOR. I QUICKLY RAN INSIDE, GRABBED FIRE EXTINGUISHER AND PUT OUT THE FIRE.IT LOOKS LIKE THE FIRE ORIGINATED AT THE WINDOW MOTOR OR THE WINDOW SWITCH PANEL ON THE DRIVERS SIDE DOOR.

ON JANUARY 25, 2014, I HAD MY CAR SERVICE AT A S. FLORIDA MAZDA DEALERSHIP FOR A 2013 RECALL ON THE DOOR LATCH MOUNTING SCREWS. THE RECALL STATED THAT THE SCREWS MAY BECOME LOOSE. IF ALL THREE DOOR LATCH MOUNTING SCREWS BECOME LOOSE AND FALL OUT, THE DOOR LATCH MECHANISM WILL NOT ENGAGE WHEN THE DOOR IS CLOSED, AND THE DOOR AJAR WARNING LIGHT WILL ILLUMINATE. CURRENTLY, I AM EXPERIENCING THE SAME ISSUE WITH MY DOORS AND THE DOOR AJAR LIGHT ILLUMINATING. IN ADDITION, DUE TO THIS ISSUE, MY BATTERY THAT I HAD REPLACED IN MAY 2020 DOES NOT WORK. MY CAR DID NOT START. I HAD TO HAVE MY CAR TOWED TO THE NEAREST MAZDA DEALERSHIP. THE DEALERSHIP REPLACED THE BATTERY BUT TOLD ME THAT MY DOOR LATCH ON 2 DOORS HAD TO BE REPLACED BECAUSE MY CAR THINKS THE DOOR IS AJAR AND THIS CAUSES THE BATTERY TO DRAIN EVEN WITH THE CAR TURNED OFF. IT SOUNDS LIKE THESE ISSUES COULD BE ATTRIBUTED TO THE 2013 RECALL. FURTHERMORE, THE TECHNICIAN INFORMED ME THAT MY CAR ALARM GOES OFF WITHOUT WARNING AND THE TECHNICIAN ATTRIBUTED THIS TO THE DOOR LATCH ISSUE. SO ALL OF THE ABOVE ISSUES CAN BE TRACED BACK TO THE 2013 RECALL ON DOOR LATCHES. IT APPEARS THAT THERE IS A MANUFACTURER DEFECT ON THE DOOR LATCHES. THEREFORE, THE DEALERSHIP SHOULD MAKE THE NECESSARY REPAIRS WITHOUT CHARGE TO ME. RIGHT NOW, MY CAR HAS BEEN AT THE DEALERSHIP FOR 1 WEEK AND 2 DAYS.