MAZDA Complaints

MAZDA INFOTAINMENT SYSTEM MALFUNCTION, THE INFOTAINMENT SYSTEM KEEPS REBOOTING WHILE DRIVE, STATIONARY, IN MOTION & ON A CITY/HIGHWAY, USING THE NAVIGATION SYSTEM BECOMES DANGEROUS, CAN'T USE THE INFOTAINMENT SYSTEM AT ALL.

I WAS ACCELERATING AFTER A TRAFFIC LIGHT TURNED GREEN AND THERE WERE NO CARS IN FRONT OF ME WHEN THE CAR STARTED BRAKING AUTOMATICALLY AND CAME TO A FULL STOP. LUCKILY THE CAR BEHIND ME WAS ABLE TO STOP IN TIME BUT THERE WAS NO WARNING AND NO REASON. I COULD HAVE BEEN REAR ENDED. I PULLED OVER AND CHECKED THE TWO SENSORS AND NEITHER ONE WAS BLOCKED (IT HAD SNOWED HERE RECENTLY). I'M HONESTLY SCARED THIS COULD HAPPEN AGAIN AND MAZDA IS SAYING THERE ARE NO OPEN RECALLS ABOUT THIS FOR MY CAR AND THAT THE CAR IS FINE.

MY VEHICLE STARTED SHAKING ON FRIDAY. I PARKED IT, LATER STARTED IT AND STARTED TO MOVE. HEARD A CRASH. MY TRANSMISSION AND ENGINE FELL. MOTOR MOUNTS BROKEN, DAMAGED MY AXLE.

I BELIEVE THAT (RECALL CAMPAIGN 0917B) SAFETY RECALL APPLIES TO MY 2010 MAZDA3 GT, ALTHOUGH IT TOOK OVER 2.5 YEARS TO OCCUR (AUGUST 2017) THE COMPLETE FALLOUTS DIDN'T HAPPEN UNTIL NOW...(DECEMBER 2020) INITIALLY, FELT A POP IN MY BACK (FROM THE FRAME?) WHILE I WAS DRIVING, PULLED OVER AND THE SEATS MOVED FINE SO DIDN'T THINK ANYTHING OF. MEANWHILE, A DISTINCT RATTLING OCCURRED INTERMITTENTLY BEHIND ME. TOOK THE CAR TO THE LOCAL DEALERSHIP (PAID THEIR SPECIAL SERVICE DIAGNOSTIC FEE OF ($165+) WITH 'MASTER TECHNICIANS' WHO KNOW ABOUT THIS SEAT RECALL, YET, FOUND NOTHING WRONG WITH THE SEAT OR EVEN LOOKED IF YOU ASK ME, YET WANTED ME TO CORRECT THE NOISE BY BY INSTALLING BOTH FRONT AND REAR NEW SUSPENSION (~$1000). TOOK THE VEHICLE TO A SUSPENSION SPECIALIST AND FOUND ONLY ONE (1) PART OF THE SUSPENSION THAT MAY HAVE REQUIRED CORRECTING BUT WAS STILL IN GOOD CONDITION. I ASKED IF THE REMAINING SUSPENSION COMPONENTS WERE SAFE AND IF THEY WOULD NEED REPLACEMENT. AND THEY SAID'NO' ONLY ONE (1), AND IT WAS BARELY DAMAGED, BUT I REPLACED IT ANYWAY. TOOK IT BACK FOR AN OIL CHANGE SINCE THEY WERE TREATING ME HONESTLY. TWO DAYS LATER, AS I WAS LEAVING MY WORK, THE SEAT FELL OFF THE RIGHT RAIL AS I WAS DRIVING. IN RETROSPECT, THE PUSH NUTS ON THE RIGHT SIDE POPPED OFF AND THE DRIVER'S SEAT BACK FRAME HAS LOST ITS INTEGRITY, SO I SAT ASKEW. UNABLE TO DRIVE SAFELY UNLESS A PIECE OF WOOD IS HOLDING THE SEAT TO THE RAIL. IS IT POSSIBLE TO STILL REPAIR MY CAR'S DRIVER'S SEAT UNDER THE AFOREMENTIONED SAFETY RECALL? I DON'T FEEL SAFE DRIVING AND AM WITHOUT OPTIONS AT THIS TIME. PLEASE HELP!!

I HAVE HAD MY CAR SINCE 2013 AND HAD NO PROBLEMS WITH IT UNTIL I GOT A NEW BATTERY FOR MY CAR. AS SOON AS I GOT A BATTERY MY CAR WOULD DIE EVERY OTHER DAY. I TOOK IT TO MANY MECHANICS AND BACK TO THE MAZDA DEALER TO SEE IF THEY COULD FIX IT. THE MECHANICS DIDN'T KNOW WHAT WAS WRONG WITH IT AND WHEN I TOOK IT TO MAZDA THEY SAID IT WAS BECAUSE MY CAR DOOR LIGHT WAS ON, EVEN THOUGH IT NEVER WAS. THEY CLAIMED THEY FIXED IT AND TWO DAYS LATER MY CAR WAS DEAD AGAIN. EVERY MECHANIC AND THE MAZDA DEALER SAID NOTHING WAS WRONG WITH THE CAR AND THEY DIDN'T KNOW WHAT WAS HAPPENING. THE VEHICLE SITS NOW BECAUSE I CAN'T KEEP CALLING MY INSURANCE COMPANY EVERY OTHER DAY TO COME OUT AND JUMP START MY CAR FOR ME.

I'VE OWNED MY 2018 MAZDA MX-5 FOR ABOUT TWO YEARS. THE PROBLEMS SLOW STARTED ARISING. AT FIRST I HADN'T NOTICED, BUT WHEN GOING IN AND OUT OF 'DRIVE' THE VEHICLE FELT LIKE IT WAS EITHER GOING TO STALL OR ACCELERATE. I HAD INITIALLY THOUGHT WAS BECAUSE IT'S A 'SPORTS CAR.' IN AUGUST OF 2020 THE WINDOW REGULATOR ON THE PASSENGER SIDE HAD MALFUNCTIONED. FAST FORWARD TO DECEMBER 2020, THE DRIVER SIDE WINDOW REGULATOR HAS MALFUNCTION AS WELL. I'VE BEEN DOING RESEARCH AS TO WHY THIS WOULD HAPPEN TO A VEHICLE THAT'S ABOUT 2 YEARS OLD. I'VE PURCHASED THE VEHICLE OCTOBER OF 2018. INTERNET FORUMS SUGGESTED FAULTS WITH THE ELECTRICAL WIRING. I'VE INFORMED THE MAZDA OFFICIAL WEBSITE OF THESE ISSUES AND INFORMED THEM OF THE INCONVENIENCE. MAKE NOTE I HAVE ONLY MADE A COMPLAINT TO THE WINDOW REGULATORS FAILING. I'VE PROVIDED THEM WITH MY VIN AND YET TO HEAR FROM THEM SINCE. IT DIDN'T OCCUR TO ME TO DO RESEARCH ON MY VIN, SO I DID AND MUCH TO MY CHAGRIN AFTER APOLOGIZING FOR POSSIBLY BEING RUDE, I FIND THAT MY VEHICLE HAS HAD A SERIOUS RECALL SINCE FEBRUARY 01ST OF 2019. A YEAR AND 10 MONTHS AND NO RECALL NOTICE WHAT SO EVER! SHOULDN'T THE DEALERSHIP KNOW OF THE PROBLEMS! SERIOUSLY I COULD HAVE DIED! I QUOTE, DIRECTLY FROM NHTSA, 'THE SUDDEN UNEXPECTED DOWNSHIFT WHILE DRIVING MAY NEGATIVELY AFFECT THE STABILITY OF THE VEHICLE, AND COULD LEAD TO A LOSS OF VEHICLE CONTROL, POTENTIALLY RESULTING IN A CRASH.' THIS IS INCREDIBLY DEPRESSING, SINCE THIS IS MY ONLY MEANS OF TRANSPORTATION. THEY HAD CLOSE TO 2 YEARS TO INFORM ME OF THIS RECALL AND I HAD TO FIND OUT MYSELF.

I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH

THERE WAS A POP I FELT IN MY BACK AS I WAS DRIVING (JULY 2017) I NEVER THOUGHT MUCH OF IT AT THE TIME. DUE TO MY WORK, I HAD MY VEHICLE MAINTENANCE MANY DIFFERENT MAZDA DEALERSHIPS. I HAVE HAD MY DASH REPLACED (WESCOTT, NATIONAL CITY, CA) BUT NO ONE MENTIONED THE SEAT PROBLEM THAT I CAN RECALL. NOW IT IS DECEMBER 2020 AND THE ENTIRE RIGHT SIDE OF THE SEAT HAS BROKEN? WHILE DRIVING I SIT ASKEW THE RIGHT HALF OF MY BODY IS LOWER THAN THE OTHER. I SHOULDN'T HAVE TO PAY FOR ANOTHER SEAT WHEN THIS WAS AN ACTIVE RECALL NO MATTER THE DELAY.

THE RADIATOR FAILED INTERNALLY WITH NO WARNING, NO LEAKS NO ENGINE LIGHT NOTHING, MIXING ANTIFREEZE INTO THE OIL AND DESTROYING THE ENGINE. MY MACHINE INFORMED ME THAT THERE WAS NO WAY OF ME KNOWING THIS WAS HAPPENING AND ITS FAULTY THE WAY THEY MAKE THE RADIATOR IT CAUSES THIS TO HAPPEN. NOW MY RADIATOR IS BAD AND MY ENGINE. I WAS DRIVING AND SUDDENLY A NOISE STARTED THEN POWER WENT AND PULLED OVER AND WOULDN'T START AGAIN. NO WARNING NOTHING. NO LEAKS NO ENGINE LIGHT PRIOR.

WHILE DRIVING A LOUD GUN LIKE SOUND HAPPENS. SOUND WILL NOT TURN OFF EVEN WITH THE VEHICLE OFF OR VOLUME TURNED DOWN. THIS ISSUE IS RELATED TO THE BOSE AMP FAILURE WHICH THE DEALERSHIP HAS REFUSED TO FIX FOR FREE OR DIAGNOSE FOR FREE. CONTACTED BOSE AND THEY HAVE CONFIRMED THIS IS A KNOWN ISSUE THEY NO LONGER HONOR AND REFERRED ME TO THE DEALERSHIP. THE MAZDA DEALERSHIP WILL CHARGE $1300 JUST FOR THE AMP ALONE.