MAZDA Complaints

WITHOUT CAUSE: THE VEHICLE WILL SUDDENLY DETECT THE PRESENCE OF ANOTHER VEHICLE AND/OR SENSE AN IMMINENT COLLISION AND SUBSEQUENTLY APPLIES THE AUTOMATIC BRAKING SYSTEM, CAUSING THE VEHICLE SPEED TO SUDDENLY DECREASE. THIS HAS HAPPENED REPEATEDLY OVER THE COURSE OF DRIVING THE CAR AND RESULTED IN BEING ALMOST REAR ENDED NUMEROUS TIMES. THIS IS A VERY DANGEROUS SCENARIO AND COULD EASILY CAUSE A SEVERE ACCIDENT, ESPECIALLY ON THE FREEWAY WHEN EVERYONE AROUND IS GOING REALLY FAST AND NEEDS MORE TIME TO REACT TO THE SUDDEN AND SHARP SLOWING DOWN OF MY VEHICLE. THIS HAPPENS IN VARIOUS LOCATIONS, FREEWAY, HIGHWAY, OR IN THE CITY. I HAVE TAKEN THE CAR TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THIS FIXED, BUT GET A DIFFERENT ANSWER EVERY TIME I TAKE IT IN. BUT THE PROBLEM REMAINS UNRESOLVED AND CONTINUES TO PLACE ME, MY PASSENGERS, OTHER DRIVERS, AND EVEN PEDESTRIANS IN HARMS WAY.

HEADLIGHT ON BOTH SIDES GO OUT OFTEN. AFTER HAVING THIS ISSUE FAR TOO MANY TIMES, I LOOKED ONLINE HOPING TO FIND A SOLUTION AND DISCOVERED MULTIPLE MAZDA OWNERS ARE HAVING SAME PROBLEM. ITS A MALFUNCTION IN THE MAZDA THAT NEEDS TO BE FIXED BY MAZDA THIS HAPPENED EVER SINCE I BOUGHT THE CAR IN 2011 I HAD TO REPLACE THE HEADLIGHT BULBS TWICE A YEAR AT LEAST .

I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD

GHOST TOUCH: MY VEHICLE HAS THE SAME "GHOST TOUCH" PROBLEM DESCRIBED IN NHTSA ID NUMBER 11375393. FUNCTIONS ON THE TOUCH SCREEN RANDOMLY ACTIVATE THEMSELVES. THIS OCCURS BOTH WHILE DRIVING AND WHILE STOPPED. IT IS DIFFICULT TO CANCEL THESE RANDOM ACTIONS, AND IT IS DISTRACTING TO DEAL WITH THIS PROBLEM WHILE DRIVING. I FIRST NOTICED IT AROUND 32K MILES, WHICH IS ABOUT 15K MILES AGO, AND IT OCCURS A FEW TIMES A WEEK.

THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE HAS 61,000 MILES. THE DEALERSHIP DETERMINED THAT A NEW HEATER CORE IS NEEDED AND THERE HAVE BEEN SEVERAL SERVICE BULLETINS ISSUED ON THIS PART. THE ERROR CODE SHOWED PO11A. THE DEALERSHIP WANTS TO CHARGE $2,367.00 TO REPLACE THE HEATER CORE. MAZDA CORPORATE WAS CONTACTED AND SINCE THE VEHICLE IS OUT OF WARRANTY THEY ARE NOT WILL TO ASSIST IN ANY WAY. THE REFERENCE NUMBER FOR THIS COMPLAINT IS 1-3153481645. THE TECHNICAL SERVICE BULLETIN SAID THE AVERAGE MILEAGE THIS OCCURS IS 39,029 MILES. I REALIZE THIS MAY NOT BE A SAFETY ISSUE BUT THIS IS SOMETHING MAZDA SHOULD STAND BEHIND. THERE IS NO ACCIDENT OR INJURY ASSOCIATED WITH THIS. THERE SHOULD BE A RECALL IF THE PART FAILS THIS EARLY IN THE LIFE OF THE VEHICLE.

THERE IS MAJOR LEAKING FROM MULTIPLE UNKNOWN SOURCES, ONE PLACE THE WATER HIDES IS IN THE SPARE TIRE WHEEL WELL AND IT WAS NOT EVIDENT AT FIRST AS TO WHY THE CAR WAS MOLDING ON THE INSIDE. IT HAS TERRIBLE MICROBIAL GROWTH THAT IS EVIDENT AND I CAN ONLY IMAGINE WHAT I CANT SEE. THE CAR TO MY KNOWLEDGE HAS NEVER BEEN IN ANY ACCIDENT TO CAUSE THIS. HAD THE HEATER CORE REPLACED BECAUSE I WAS TOLD THAT COULD BE A REASON WHY THERE IS WATER IN FLOOR , IT WAS REPLACED AND I WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE ORIGINAL ONE.. THAT WAS A YEAR AGO, AND IT HAS ONLY GOTTEN WORSE . WHEN IT RAINS THE CAR IS SOAKED EVEN WHEN THE WATER THAT IS IN THE WHEEL WELL IS SUCKED UP... I HAVE SEEN OTHER SIMILAR COMPLAINTS ONLINE, I JUST DON'T KNOW WHAT TO DO . I HAVE CHILDREN ONE THAT HAS AUTISM AND ASTHMA AND THIS IS MY ONLY SOURCE OF TRANSPORTATION .... INSURANCE CLAIM WAS FILED AND THEY COVERED A CARPET CLEAN... THE SOURCE(S) IS NOT FIXED OR KNOWN!! THE SUNROOF LINES HAVE BEEN RULED OUT AS WELL THEY ARE CLEAN...

TL* THE CONTACT OWNS 2010 MAZDA MAZDA3. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WHILE ATTEMPTING TO AVOID HITTING A DOG. THE CONTACT HAD EXPERIENCED NUMEROUS BRAKING ISSUES WITH THE VEHICLE INCLUDING THE BRAKE PADS, BRAKE BOOSTER, AND BRAKE MASTER CYLINDER. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACE THE BRAKES PEDAL HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD THE VEHICLE TOWED TO THE SAME INDEPENDENT MECHANIC AND HAD THE BRAKE MASTER CYLINDER REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME INDEPENDENT MECHANIC WHERE THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER WERE REPLACED HOWEVER, THE FAILURE PERSISTED. CARMAX (507 SIMONS RUN, LYNCHBURG, VA 24502) (434) 239-0163) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR A DIAGNOSTIC TEST. THE CONTACT ALSO NOTIFIED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

I WAS DRIVING ON THE HIGHWAY AND IT WAS RAINING. I LOST CONTROL OF THE VEHICLE, THE STEERING WHEEL WAS SPINNING UNCONTROLLABLY. I WAS ADVISED I MOST LIKELY HYDROPLANED. THE VEHICLE FINALLY SLOWED DOWN AND BACKED INTO A GUARDRAIL. ONLY THE RIM OF THE DRIVER SIDE BACK TIRE WAS DAMAGED. THE IMPACT FELT LIKE THE IMPACT FELT WHEN HITTING A CURB TOO HARD. THIS DID NOT HAPPEN ON THE SIDE OF THE ROAD WITH A SHOULDER, SO AFTER THE TIRE HIT THE GUARDRAIL, I MOVED TO THE CAR TO THE OTHER SIDE OF THE ROAD TO BE ON THE SHOULDER. ONCE I ARRIVED AT THE OTHER SIDE OF THE ROAD, THE AIRBAGS DEPLOYED AND THE BRAKE ASSIST LIGHT CAME ON AND THE POLICE WERE AUTOMATICALLY CALLED. THE CAR WAS TOWED AND THE COLLISION SHOP CANNOT EXPLAIN WHY THE AIRBAGS DEPLOYED. I'M TERRIFIED THAT THE AIRBAGS CAN DEPLOY AT ANY TIME FOR ANY REASON. I AM ALSO TERRIFIED THAT THEY WILL NOT DEPLOY WHEN THEY ARE SUPPOSED TO SINCE THEY DEPLOYED AT LEAST 10-15 SECONDS AFTER THE IMPACT WITH THE GUARDRAIL OCCURRED.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V068000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FITZGERALD MAZDA FREDERICK (114 BAUGHMANS LN, FREDERICK, MD 21702, (301) 696-9200) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. RECENTLY, THE PASSENGER'S SIDE HEADLIGHT FAILED TO OPERATE AS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,250. PARTS DISTRIBUTION DISCONNECT.

AS I WAS EXITING A BP GAS STATION (62 GRIFFIN CORPORATION DR, CHELSEA, AL 35043) AND MAKING A RIGHT ONTO COUNTY ROAD 11, THE REAR TIRES OF THE CAR STARTED TO SPIN (1/4 THROTTLE). I NOTICED THAT ABS OR THE STABILITY CONTROL SYSTEM DID NOT ACTIVATE. THE CAR WAS NOT IN "SPORT" MODE. IT WAS IN THE "D" DRIVING MODE. THE REAR TIRES CONTINUED SPINNING AND I FELT THE CAR'S BACK END FISHTAILING. AT THIS POINT, I STARTED TO GET ON THE BRAKES HARD AND TRY TO DO MINOR CORRECTIONS, WHEN I FELT THAT THE BRAKE PEDAL WAS NOT PULSATING, AND THE CAR WAS NOT SLOWING DOWN AT ALL. AT THIS POINT, I WAS FACING ONCOMING TRAFFIC AND THE RAILROAD TRACKS THAT WERE ABOUT >500 FT IN FRONT OF ME. I LOOK TO MY RIGHT AND NOTICE THAT I AM ABOUT TO SLIDE INTO THE RAILROAD CROSSING SIGN. THE IMPACT WAS HARD ENOUGH TO WHERE MY RIGHT BUTTOCK ENDED UP NEXT TO THE HANDBRAKE OF THE CAR. MY ARM IS SLIGHTLY BRUISED FROM IT BEING SWUNG TO THE RIGHT AND HITTING THE PASSENGER WINDOW. THE AIRBAGS WERE NOT DEPLOYED AT ALL. HOWEVER, THE DAMAGE DONE TO THE CAR IS, LEFT LOWER CONTROL ARM SCRATCHED/SCUFFED/DAMAGED, THE PASSENGER SIDE MIRROR BROKEN OFF, THE PASSENGER DOOR DENTED INWARDS, THE SIDE SKIRT (THE PART THAT RUNS ACROSS THE BOTTOM OF THE CAR) RIPPED OFF ON THE DRIVER'S SIDE AND BENT UPWARDS ON THE PASSENGER SIDE, AND FINALLY, THE PASSENGER SIDE DOOR SILL DENTED/BENT INWARDS. THE PICTURES ATTACHED ARE THE PHOTOS OF MY BRUISE AND THE INCIDENT.