MAZDA Complaints

AS I WAS EXITING A BP GAS STATION (62 GRIFFIN CORPORATION DR, CHELSEA, AL 35043) AND MAKING A RIGHT ONTO COUNTY ROAD 11, THE REAR TIRES OF THE CAR STARTED TO SPIN (1/4 THROTTLE). I NOTICED THAT ABS OR THE STABILITY CONTROL SYSTEM DID NOT ACTIVATE. THE REAR TIRES CONTINUED SPINNING AND I FELT THE CAR'S BACK END FISHTAILING. AT THIS POINT, I STARTED TO GET ON THE BRAKES HARD AND TRY TO DO MINOR CORRECTIONS, WHEN I FELT THAT THE BRAKE PEDAL WAS NOT PULSATING, AND THE CAR WAS NOT SLOWING DOWN AT ALL. AT THIS POINT, I WAS FACING ONCOMING TRAFFIC AND THE RAILROAD TRACKS THAT WERE ABOUT >500 FT IN FRONT OF ME. I LOOK TO MY RIGHT AND NOTICE THAT I AM ABOUT TO SLIDE INTO THE RAILROAD CROSSING SIGN. THE IMPACT WAS HARD ENOUGH TO WHERE MY RIGHT BUTTOCK ENDED UP NEXT TO THE HANDBRAKE OF THE CAR. MY ARM IS SLIGHTLY BRUISED FROM IT BEING SWUNG TO THE RIGHT AND HITTING THE PASSENGER WINDOW. THE AIRBAGS WERE NOT DEPLOYED AT ALL. HOWEVER, THE DAMAGE DONE TO THE CAR IS, LEFT LOWER CONTROL ARM SCRATCHED/SCUFFED/DAMAGED, THE PASSENGER SIDE MIRROR BROKEN OFF, THE PASSENGER DOOR DENTED INWARDS, THE SIDE SKIRT (THE PART THAT RUNS ACROSS THE BOTTOM OF THE CAR) RIPPED OFF ON THE DRIVER'S SIDE AND BENT UPWARDS ON THE PASSENGER SIDE, AND FINALLY, THE PASSENGER SIDE DOOR SILL DENTED/BENT INWARDS. THE PICTURES ATTACHED ARE THE PHOTOS OF MY BRUISE AND AND THE INCIDENT.

HIGH PRESSURE FUEL PUMP FAILURE. VEHICLE MILEAGE 30,020. CHECK ENGINE LIGHT ILLUMINATED, VEHICLE WOULD NOT START. REPLACEMENT COST 920.60.

WE HAD OUR RACK AND PINION STEERING REPLACED AT THE MAZDA DEALER ON NOVEMBER 20, 2018 DUE TO CLONKING IN THE STEERING RACK. MY SON IS REPORTING THAT THE CLONKING AND STEERING IS MUCH WORSE WHEN SITTING STILL AND TURNING THE STEERING WHEEL AND WHEN MAKING RIGHT AND LEFT HAND TURNS WHILE DRIVING. HE ALSO SAID THAT THE CAR DOESN'T WANT TO STEER STRAIGHT ON THE FREEWAY. I REPLACED THE FRONT PADS AND ROTORS AND FRONT STRUTS IN 2018 AS WELL. I INSPECTED THE STRUTS AND BRAKES AND SUSPENSION TODAY AND FOUND THEM TO BE IN EXCELLENT CONDITION. I FIND THAT THE RACK AND PINION IS DEFECTIVE.

MY MAZDA 3 SEDAN WITH A 6 MT HAS AN ISSUE WHILE COASTING IN 4TH GEAR BETWEEN 25-40 MPH AND ACCELERATING UP HILL THAT THE GEAR WILL JUMP INTO NEUTRAL WITHOUT DEPRESSION OF THE CLUTCH. THERE IS NO GRINDING OR OTHER ODD NOISES OTHER THAN THE SHIFTER SNAPPING OUT OF GEAR. THIS HAPPENS OFTEN ENOUGH THAT I HAVE BEGUN TO SKIP THE GEAR ENTIRELY.

MAZDA CONNECT INFOTAINMENT SYSTEM REBOOTS CONTINUOUSLY THROUGH MULTIPLE SCREENS AND CANNOT BE TURNED OFF OR DISABLED. THE CONTINUOUS REFLASH THROUGH MULTIPLE HIGH INTENSITY LIT SCREENS CREATES A VISUAL DISTRACTION FOR NIGHT DRIVING.

THE SUNROOF ON MY MAZDA CX-5 JUST SHATTERED FOR NO REASON. NOTHING HIT IT. IT JUST SHATTERED ALL OF THE SUDDEN WHILE I WAS DRIVING ON A HIGHWAY.

OUR 2010 MAZDA3 HAS A STICKY DASHBOARD THAT APPEARS TO BE MELTING. IT SMEARS AND COLLECTS DIRT AND DOG HAIR, ETC. OTHER THAN BEING UNSANITARY AND UNSIGHTLY, I WORRY THAT THERE IS A SAFETY HAZARD WITH THE GLARE. I'M ALSO CONCERNED WHETHER THERE MIGHT BE SOMETHING TOXIC COMING FROM THIS MELTED MATERIAL.

DURING A ROUTINE INSPECTION BY THE DEALER FOLLOWING AN OIL CHANGE THE MECHANIC DISCOVERED THAT THE DRIVE BELT TENSIONER HAD BEGUN TO LEAK AND IF NOT REPLACED (AT $400) WILL CAUSE THE ENGINE TO FAIL AND WILL STRAND MOTORIST. CURRENT MILEAGE 53, 824. WITH LITTLE EFFORT I DISCOVERED THAT THIS IS A WELL-KNOWN PROBLEM WITH THIS VEHICLE WITH MANY FAILING AT AROUND THE 30K MILE MARK. LOOKS LIKE A DESIGN FLAW THAT MAZDA USA IS PASSING ONTO THE CONSUMER.

THERE IS A SYSTEMIC EVAP SYSTEM ISSUE WHERE THERE IS A LEAK THAT EITHER SHOWS THAT THE GAS CAP IS OFF OR THE CHECK ENGINE CODE FOR LARGE EVAP LEAK. MESSAGE BOARD TRAFFIC SHOWS THIS AS A PROBLEM ACROSS MULTIPLE YEAR MODELS AND MAKES IN THE MAZDA CX LINE, ESPECIALLY THE CX-9. EVERYONE, INCLUDING MYSELF, REPORTS THE SAME ISSUE: LIGHT COMES ON, AND THEN REPLACE GAS CAP. LIGHT COMES BACK ON AND THEN IT IS MULTIPLE TRIPS TO THE DEALER FOR THEM TO FIND WHERE THE EVAP LEAK IS.

I PARKED AT THE TOP OF MY DRIVEWAY AT A SLIGHT INCLINE POSITION WITH THE EMERGENCY BRAKE ENGAGED AND THE CAR WAS IN SECOND GEAR (MANUAL TRANSMISSION). IT WAS IN A STATIONARY POSITION AT THAT TIME. MY FAMILY EXITED THE VEHICLE AND WE WENT INSIDE OUR HOME. APPROXIMATELY A HALF OUR LATER I NOTICE MY CAR ROLLED DOWN MY DRIVEWAY AND CRASHED IN BETWEEN TWO TREES ON MY PROPERTY. EITHER THE EMERGENCY BRAKE FAILED OR THE CAR'S TRANSMISSION FAILED WHILE PARKED. THE CAR WAS FOUND AT THE BOTTOM OF MY PROPERTY STILL IN GEAR AND HAD THE EMERGENCY BRAKE IN THE ENGAGED POSITION.