MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 MAZDA MAZDA6- OVERLAND PARK, KS
EXCESSIVE PAINT CHIPPING. I HAVE THE SOUL RED (V46) PAINT. IT WAS PURCHASED ON 06JUN2020 AND HAS ONLY 2,000 MILES BUT IT HAS 3 LARGE CHIPS. MOST OF THE MILES ARE JUST GOING TO THE STORE. I WORK FROM HOME SO I DON'T DRIVE BUT A COUPLE DAYS A WEEK.
Source: NHTSA WEB SITE -
2013 MAZDA MAZDA3- CANTONMENT, FL
I PURCHASED A 2013 MAZDA 3 IN MARCH OR 2020 WITH ABOUT 35000MILES. ABOUT TWO MONTHS LATER I PUT DOWN MY BACK SEATS FOR THE FIRST TIME AND NOTICED THE MIDDLE SEAT BUCKLE WAS FRINGED AND LOOKED CUT ABOUT A HALF OF INCH IN. IT COULD NOT RETRACT DUE TO THE BUCKLE SNAGGING ON THE CUT. IT IS NOVEMBER 2020 AND I HAVE NOW DESCOVERES THAT THIS SAME THING HAS HAPPENED TO THE DRIVER AND FRONT PASSENGER BUCKLES AS WELL. I RARELY HAVE ANYONE IN MY BACK SEAT, MAYBE TWICE SINCE THE PURCHASE, SO THE BUCKLES ARE NOT FREQUENTLY USED. I THINK SOMETHING IS CUTTING THE BELT CAUSING THE BUCKLES TO STOP RETRACTING- RENDERING THEM USELESS. MY CAR HAS 49000MILES NOW. I DISCOVERED ALL OF THE BELTS WHILE STATIONARY. BUT THE DRIVERS ONE WOULD NOT RETRACT CAUSING ME TO LOOK FOR IT.
Source: NHTSA WEB SITE -
2019 MAZDA CX-9- CORONA, CA
MAZDA SMART BRAKING SYSTEM, FRONT RADAR WARNING LIGHTS COME ON AFTER CAR IS STARTED. WINDSHIELD AND FRONT EMBLEM IS CLEAN. NO INTENSE HEAT. COMES ON EVERY TIME WHEN STARTED. WILL NOT ALLOW CRUISE CONTROL TO BE SET. SOMETIMES A FUNNY BRAKE PEDAL FEEL WHEN APPLIED BUT DOES NOT BRAKE BY ITSELF....YET. THERE HAVE BEEN TSBS ON EARLIER MODELS WITH A REPLACEMENT FRONT CAMERA(FSC) FIX. MY CAR DOES HAVE THE 'NEW' CAMERA BUT IS OBVIOUSLY NOT FUNCTIONING PROPERLY.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- PHOENIX, AZ
TL* THE CONTACT OWNS A 2012 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE SEATED IN THE DRIVER'S SEAT, THE CONTACT HEARD AN ABNORMAL SOUND AND BECAME AWARE THAT THE SEAT WAS NO LONGER IN LINE WITH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO CARDINALEWAY MAZDA - PEORIA (8424 W BELL RD, PEORIA, AZ 85382; (623) 738-0755) WHO STATED THAT THE SEAT TRACK AND ADJUSTER NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED DUE TO THE PARTS BEING ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MAZDA CX-5- BOILING SPRINGS, SC
SEVERAL MONTHS NOW, I'M HAVING TO TURN MY CAR BACK ON TO TURN THE RADIO OFF AND COMPLETELY SHUT THE CAR DOWN. THIS HAS BEEN GOING ON SINCE THE SUMMER OF THIS YEAR. I HAVE TO CRANK IT UP, PUT IT OUT OF PARK INTO DRIVE, AND PUT IT BACK IN DRIVE. AFTER THAT, IT TURNS OFF. I HAVE PUSH TO START AND HAD THE CAR FOR FOUR YEARS PRE-OWNED. YESTERDAY, MY SISTER AND I WERE STRANDED BECAUSE MY CAR DIDN'T START. THE DEALERSHIP SAID IT WAS THE AIR INTAKE OXYGEN SENSOR. THEY REPLACED IT PLUS THEY PUT IN A NEW CAR BATTERY. MY HUSBAND AND I THOUGHT IT WAS WEIRD, BUT NOW I'M WONDERING IF THE CAR ITSELF IS COMPLETELY SHUTTING DOWN WHEN I TURN IT OFF. NOW, THIS IS MAKING ME SCARED TO DRIVE THE CAR. THE REPAIR COST ME 490 SOMETHING.
Source: NHTSA WEB SITE -
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2019 MAZDA CX-5- CAMARILLO, CA
VEHICLE DISPLAY ON DASHBOARD, STEERING WHEEL, SHIFT CONSOLE, AUDIO CONTROLS, SEATS ADJUSTMENTS ARE NOT ILLUMINATED. THE LETTERS AND NUMBERS ARE NOT LIGHTED. UNABLE TO KNOW WHICH BUTTONS TO PUSH BECAUSE PRINTING IS SO SMALL AND MANY CONTROLS ARE GROUPED TOO CLOSE TOGETHER. MAZDA CX5 OWNER'S MANUAL IS FOR ALL MAZDA MODELS. THERE IS NO INDICATION AS TO WHAT FEATURE IS INCLUDED ON MY CAR. THIS CAR LACKS LIGHTED DISPLAY AND CONTAINS SMALL LETTERS/NUMERALS WHILEPARKED, MOVING OR DRIVING IN DAY OR NIGHT; MAZDA DEALERS IN TWO DIFFERENT TOWNS REPORT UNABLE TO IMPROVE SITUATION "THAT'S HOW IT IS" .
Source: NHTSA WEB SITE -
2017 MAZDA MAZDA6- MARTIN, GA
GHOST TOUCH- RADIO/AUDIO CENTER RANDOMLY SWITCHES MODES, STATIONS, FUNCTIONS AND WILL ACCESS PHONE CONTACTS VIA BLUETOOTH AND MAKE RANDOM VOICE CALLS . ONCE CONNECTED, IT IS VERY DIFFICULT TO DISCONNECT. OFTEN TIMES THE CALL WILL BE REPEATED SEVERAL TIMES. THIS OCCURS BOTH WHILE SITTING STILL OR WHEN DRIVING. IT IS VERY DISTRACTING TO TRY TO DISCONNECT RANDOM VOICE CALLS WHILE DRIVING. THE STEERING WHEEL BUTTONS ARE NOT EFFECTIVE IN TRYING TO DISCONNECT. YOU MUST CANCEL THE CALL ON THE ACTUAL PHONE IN VIOLATION OF HANDS-FREE LAWS IN THE STATE OF GEORGIA.
Source: NHTSA WEB SITE -
2008 MAZDA TRIBUTE- SPLENDORA, TX
MY WHEEL STARTED VIBRATING BACK AND FORTH WHILE IN PARK AND I STARTED AND THE POWER STEERING WORKED FINE. THEN TURNED CAR OFF WENT IN THE STORE AND CAME OUT AND IT DIDN'T WANNA WORK. TURNED CAR OFF AND BACK ON IT WORKED FINE. ON THE WAY HOME COMING AROUND A SHARP CURVE IT DECIDED TO GO OUT AND THE WHEEL TIGHTENED AT 45. I HAD TO SLAM ON MY BRAKES AND TRY MY HARDEST TO KEEP FROM GOING OFF THE ROAD. TOOK IT TO THE MECHANIC AND HE SAID IT'S A RECALL TO TAKE IT TO THE DEALERSHIP. WELL IN 2014 A MONTH AFTER THE RECALL WE TOOK THE CAR TO THE DEALER FOR AIR FILTERS AND THEY HAPPENED TO "FIX" THE SOLUTION WHILE THERE WITHOUT NOTIFYING US. THEY NEVER FIXED IT BECAUSE THERE WAS NEVER AN ISSUE UNTIL NOW. AND THEY WONT FIX IT BECAUSE THEY SAID THAT IT WAS ALREADY REPAIRED. IN FACT IT WASN'T. THE ELECTRIC POWER STEERING SYSTEM IS VERY DANGEROUS AND I PRAY THAT MAZDA CONTACTS DEALERSHIPS AND HAS THEM ACTUALLY REPLACE THE COLUMN AS NEEDED AND NOT JUST CLEAR CODES. IT DOES NOTHING BUT RESET IT FOR IT TO HAPPEN AT A LATER DATE. I ALMOST RAN OFF THE ROAD!
Source: NHTSA WEB SITE -
2013 MAZDA CX-5- WERNERSVILLE, PA
THE REAR HATCH FAILS TO OPEN IN COLD WEATHER. I HAD TO CLIMB IN THROUGH THE CAR AND OPEN A SMALL HATCH TO OPEN THE LIFT GATE MANUALLY. AFTER I OPENED IT MANUALLY IT WORKED PROPERLY THE REST OF THE DAY. . CONTINUES TO FAIL INTERMITTENTLY WHEN VEHICLE IS PARKED OVER NIGHT IN COLD WEATHER.
Source: NHTSA WEB SITE -
2017 MAZDA CX-5- MOHNTON, PA
REAR BUMPER MARKER IS NOT DONE PROPERLY BECAME DETACHED WHILE STATIONARY. MY FRIEND HAS THIS CX-5 2017 AND SAME THING HAPPENED TO HIS CAR.
Source: NHTSA WEB SITE