MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MAZDA MAZDA3- RALEIGH, NC
MY MAZDA3 DIES WHILE I AM DRIVING WITHOUT ANY INDICATION OF WHAT IS GOING ON (NO CHECK ENGINE LIGHT). WHEN IT DOES, I WAIT FOR A WHILE AND IT WILL START BACK UP AGAIN! MY SHOP AND I HAVE TRIED EVERYTHING WE CAN, BUT WE CAN'T FIGURE OUT WHY IT IS DOING THAT! I CALLED THE MANUFACTURE AND THEY SAID IT WAS RECALLED FOR POWER STEERING ASSIST FAILURE AND FIXED IN 2010 BUT TO US IT SOUNDS IT IS THAT ISSUE CAUSING IT TO STOP WHILE IN MOTION! THIS CAR IS UNSAFE!! NO CAR SHOULD STOP IN MOTION FROM NOWHERE! THE MANUFACTURE SHOULD BE RESPONSIBLE FOR THAT!
Source: NHTSA WEB SITE -
2016 MAZDA MAZDA6- MERIDIAN, ID
I WAS BRAKING TO A STOP AFTER DECELLERATING, DRIVING ORIGINALLY ABOUT 45 MPH. TRAFFIC WAS STOPPED IN FRONT OF ME. I WAS IN MOTION ON A HIGHWAY, GOING STRAIGHT AHEAD. MY CAR SLOWED BUT RESISTED STOPPING. I PRESSED ON THE BRAKE PEDAL HARDER UNTIL I CAME TO A COMPLETE STOP. MY RIGHT FOOT WAS ENTIRELY ON THE BRAKE, AS I ONLY USE MY RIGHT FOOT TO OPERATE THE PEDALS. THE ENGINE WAS REVVING LIKE IT WAS ACCELLERATING. THE CAR WAS IN DRIVE. NO WARNING LIGHTS CAME ON THE DASH. THE ENGINE CONTINUED TO REV HIGHER IN INTENSITY. I PUT THE CAR INTO PARK, AND THE ENGINE REVVED MUCH HIGHER. I PUSHED THE START/STOP BUTTON TO TURN OFF THE CAR. THE WARNING LIGHTS CAME ON THE DASH. I WAS ABLE TO ROLL DOWN THE POWER WINDOW EVEN THOUGH THE CAR WAS TURNED OFF. I TRIED TO RESTART THE CAR AFTER ABOUT A MINUTE. THE STARTER ENGAGED, BUT THE CAR DID NOT START. I TRIED TWICE AGAIN AND IT DID THE SAME THING. I TRIED A FOURTH TIME AND IT REACTED AS IF THE BATTERY WAS ALMOST DEAD, SOME SOUND BUT NO MOVEMENT. I COULDN'T PUT THE CAR IN NEUTRAL TO HAVE THE ATTENDING POLICE OFFICER PUSH IT OUT OF THE LANE OF TRAFFIC, AND WE NOTICED THE EMERGENCY BRAKE WAS ENGAGED. I DID NOT ENGAGE THE EMERGENCY BRAKE MYSELF! MY HUSBAND ARRIVED, AND HE AND THE OFFICER WERE ABLE TO PUT THE CAR IN NEUTRAL, HOWEVER, THEY WERE UNABLE TO DISENGAGE THE EMERGENCY BRAKE. THE CAR HAD TO BE LOADED ONTO A ROLL-OFF WRECKER TO BE TAKEN TO THE DEALERSHIP.
Source: NHTSA WEB SITE -
2016 MAZDA CX-5- LOVELAND, CO
AS I WAS DRIVING ALONG THE INTERSTATE, THE GLASS ON MY SUNROOF EXPLODED. THE WEATHER WAS ABOUT 70 DEGREES OUTSIDE AND THE CAR IS TYPICALLY GARAGED EXCEPT FOR WHEN I DRIVE IT. WE DID NOT KNOW AT FIRST WHAT HAD HAPPENED AND IT WAS EXTREMELY FRIGHTENING AS THE SOUND WAS VERY LOUD. THERE WAS NO PREVIOUS DAMAGE TO THE SUNROOF--CRACKS, ETC. AND IT WAS A FACTORY-INSTALLED SUNROOF. AS YOU WILL SEE FROM THE PHOTOS, THE GLASS EXPLODED FROM THE INSIDE OUT.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- CLARKSBURG, MD
MY CAR'S DASHBOARD IS MELTING CREATING AN AWFUL SMELLY CHEMICAL FUME OF WHATEVER IS DETERIORATING. TOUCHING IT RESULTS IN GETTING MOLTEN DASHBOARD ON MY FINGERS AND THERE IS AN AWFUL GLARE ON THE WINDSHIELD WHEN DRIVING IMPAIRING VISIBILITY. IT'S BEEN HOT THIS SUMMER AND WHATEVER THE DASHBOARD IS MADE OF WAS NOT BUILT TO HANDLE HEAT.
Source: NHTSA WEB SITE -
2015 MAZDA MAZDA3- YPSILANTI, MI
MY REAR BRAKES ALWAYS SEEM TO BE DRAGGING. THEY MAKE A LOUD GRINDING NOISE AS I EXIT MY NEIGHBORHOOD. AFTER DRIVING A WHILE, THE NOISE IS QUIETER BUT STILL NOTICEABLE. I AM AFRAID OF IT LOCKING UP WHILE DRIVING AND CAUSING ME TO LOSE CONTROL.
Source: NHTSA WEB SITE -
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2019 MAZDA MAZDA3- MENOMONEE FALLS, WI
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND DRIVER SUPPORT SYSTEM DISABLED AND FRONT RADAR OBSCURED WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE LANE DEPARTURE ALARM ACTIVATED, AND THE AUTO CORRECT ACTIVATED CAUSING THE VEHICLE TO PULL BOTH TO THE LEFT AND RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (RUSS DARROW METRO MAZDA - ADDRESS: 11330 W METRO AUTO MALL DRIVE, MILWAUKEE, WI 53224 PHONE: (414) 409-9201) WHO PERFORMED THE RECALL REMEDY ALONG WITH 8 OTHER UNSPECIFIED RECALL REPAIRS HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,491.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 MAZDA CX-5- SANFORD, FL
2018 MAZDA CX-5 GRAND TOURING. ALTERNATOR/AC SERPENTINE BELT TENSIONER LEAKS OIL (ITS HYDRAULIC) AND IF FAILS COULD CAUSE BELT TO COME OFF WITHOUT WARNING AND LEAVE YOU STRANDED. DEALERSHIP INDICATES THIS IS NOT WARRANTED.
Source: NHTSA WEB SITE -
2003 MAZDA MAZDA6- FORT WAYNE, IN
WHEN I TAKE MY FOOT OFF THE GAS IT STAYS AT THE SAME SPEED OR IT SPEEDS UP ON ITS OWN. WHEN I PRESS ON THE BREAK SOMETIMES IT FEELS LIKE IT'S NOT GOING TO STOP AND JUST KEEP GOING OR IT JERKS FORWARD WHEN I STOP. THIS HAPPENS WHEN I AM DRIVING ON THE ROAD AND THE CRUISE CONTROL IS NOT ON WHEN THIS HAPPENS.
Source: NHTSA WEB SITE -
2014 MAZDA CX-9- SUDBURY, MA
HEARD LOUD GRINDING SOUND FROM RIGHT REAR SIDE OF VEHICLE WHEN TURNING WHEEL TO THE RIGHT. BROUGHT TO MECHANIC AND NEEDED R REAR WHEEL BEARING AND HUB ASSEMBLY COSTING $1000.00. NOTICED THERE HAVE BEEN OTHER COMPLAINTS ABOUT THIS ISSUE.
Source: NHTSA WEB SITE -
2020 MAZDA CX-5- MINEOLA, NY
THERE IS A KNOWN ISSUE WITHOUT A SOLUTION FROM MAZDA ' 2020 CX-5 HAS INTERMITTENT BATTERY DRAIN, CAUSING THE VEHICLE TO POWER OFF OR NOT START. HAPPENED TO ME 2X WHILE VEHICLE WAS PARKED AND RUNNING.
Source: NHTSA WEB SITE