MAZDA Complaints

THE PASSENGER AUTOMATIC WINDOW MOTOR AND CONTROL STOPPED WORKING. THE CAR WAS MOVING ON A HIGHWAY WHEN IT STOPPED WORKING

THE PASSENGER SIDE REAR WHEEL WELL HAS RUSTED OUT SUCH THAT THE SUSPENSION IS NOW PROTRUDING INTO THE INTERIOR OF THE VEHICLE. THIS WAS DISCOVERED WHEN REGULAR RATTLING FROM THE AREA PROGRESSED INTO LOUD BANGS WITH EACH BUMP. THE MECHANIC WHO DISCOVERED STATED THAT THE RUST WAS ABNORMAL, EVEN FOR THE GEOGRAPHIC AREA, AND THAT NONE OF THE OTHER WHEEL WELLS EXHIBITED ANY SIGNS OF RUSTING. HE STATED IT WAS NO LONGER SAFE TO DRIVE THE VEHICLE AND THAT THIS CONDITION WAS MOST LIKELY THE RESULT OF SOME SORT OF MANUFACTURING DEFECT (AS OPPOSED TO REGULAR AND EXPECTED OXIDATION).

BRAKES BECAME SPONGY AFTER HARD BRAKING AT INTERSTATE HIGHWAY SPEED OF 65 MPH. AFTERWARD, SPORADICALLY, BRAKES WOULD REQUIRE SEVERAL PUMPS OF THE PEDAL TO BUILD ENOUGH HYDRAULIC PRESSURE TO STOP THE VEHICLE. I'M REPORTING THIS INCIDENT NOW AFTER LEARNING ABOUT FORD RECALL 19S54, NHTSA IDENTIFIER 19V904. BRAKE PARTS ON THIS CAR WERE MADE BY FOMOCO. ABS HYDRAULIC UNIT, P/N BVSN-43-7AZD, WAS REPLACED BY MAZDA DEALER TO CORRECT PROBLEM AT A COST OF $1200.

THE SUSPENSION FEELS LOOSE, LIKE THE STEERING IS NOT IN SYNC WITH THE WHEELS WHEN TURNING LEFT. OCCASIONAL RATTLE AFTER CONSECUTIVE SMALL BUMPS IN THE ROAD AND A SLIGHT VIBRATION AROUND 60 MPH. I HAVE ALL NEW TIRES, A WHEEL ALIGNMENT, AND AN INSPECTION BY TWO SEPERATE MAZDA DEALERS( PUGI MAZDA IN IL, & MAZDA OF JACKSON MS) BOTH SAY THEY SEE NOTHING WRONG.

WHILE BACKING OUT FROM A DRIVEWAY INTO A CITY STREET, I SHIFTED THE VEHICLE FROM REVERSE TO DRIVE. THE GEAR SHIFT INDICATED THAT THE CAR WAS IN DRIVE, BUT THE VEHICLE CONTINUED TO ROLL BACKWARD AS IF IT WAS IN NEUTRAL. THE ENGINE THEN STOPPED, AND THE VEHICLE NEEDED TO BE PUSHED FROM THE STREET OUT OF THE TRAVEL LANES. *TR

I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE MY CONCERN AND THAT THE CAR HAS NOTHING WRONG. I'VE CAUGHT FREEMAN MAZDA OF IRVING FALSIFYING THEIR INTERNAL WORK ORDERS AND GIVING ME ONES SHOWING THAT THEY CAN'T FIND ANYTHING WRONG. MY BATTERY DIED ABOUT A MONTH AGO, THEY GAVE ME A TEST STRIP THAT STATED MY BATTERY NEEDED A CHARGE, BUT I GOT A GLIMPSE OF THEIR COPY WHICH STATED THE BATTERY HAD A BAD CELL AND NEEDED TO BE REPLACED. I HAVE VIDEO EVIDENCE OF THE DEFECTS THAT EXIST WITH MY VEHICLE. ON THE SMOOTHEST ROADS IN DFW AT LOW SPEEDS MY CAR IS ROCKING BACK AND FORTH, BOUNCING UP AND DOWN, AND IT TRULY FEELS LIKE MY AXLES ARE NOT ROTATING IN SYNC THAT RESULTS IN SEVERE VIBRATIONS, SHUDDERING, AND THE FEELING THAT MY AXLES WILL BREAK OR THAT A WHEEL WILL COME OFF AT THE VERY LEAST. I'VE HAD SO MANY PANIC ATTACKS, SUFFERED AN AMOUNT OF MENTAL ANGUISH I CAN'T BEGIN TO QUANTIFY, LOST WAGES, ALMOST LOST MY JOB, QUESTIONED MY OWN SANITY FROM BEING TOLD ALMOST TWO DOZEN TIMES THAT THEY CAN'T FIND ANYTHING WRONG. I NEED HELP, I REALLY AM BEGGING. THEY ARE REFUSING TO ACKNOWLEDGE THE DEFECTS MY CAR HAS AND WRITING MY SAFETY OFF LIKE MY LIFE DOES NOT MATTER. I DON'T WANT TO HAVE TO GET SERIOUSLY INJURED, HURT SOMEONE ELSE, OR DIE IN THIS CAR BECAUSE I FEEL AN ACCIDENT IS IMPENDING. I'VE BEEN SO SCARED FOR MY LIFE IN THIS CAR THAT I'VE SPENT OVER $2K ON RENTAL CARS BECAUSE I DIDN'T WANT TO DIE AND MAZDA HAS JUST LEFT ME HANGING WITH NO REGARD FOR MY SAFETY. *TR

6 SPEED MANUAL TRANSMISSION, VEHICLE STATIONARY AND DOESN'T WANT TO GO INTO 1ST GEAR AND YOU SOMETIMES MUST SHOVE IT IN, INTERMITTENT ISSUE. ALSO A TON OF GEAR WHINE UNDER MODERATE THROTTLE IN 3RD AND 4TH GEAR. FAILURE MILEAGE IS 41,118 MILES. FAILURE OF THE TRANSMISSION IN GEAR AT SPEED COULD RESULT IN A CATASTROPHIC ACCIDENT DUE TO LOSS OF FORWARD PROPULSION. MAZDA HAS RELEASED A TSB ON THIS REF IS R083/16B AND 05-007/16 YET ARE BASICALLY TELLING ME IT'S UP TO THE NHTSA TO RECALL IT OR THERE'S NOTHING THEY WILL DO UNTIL IT COMPLETELY GRENADES AND POTENTIALLY CAUSES AN ACCIDENT. THIS IS NOT A SMALL ISSUE AFFECTING A SMALL BATCH OF CARS, THIS IS A FAIRLY WIDESPREAD ISSUE AFFECTING A LARGE SPAN IN PRODUCTION. FROM INTERNAL SOURCES I'VE LEARNED MAZDA IS ON THE FOURTH SEPARATE REVISION OF THE 6 SPEED MANUAL TRANSMISSION IN THE 4TH GENERATION MX-5 AND EVEN SOME 3RD REVISION TRANSMISSIONS HAVE SHOWN WEAKNESS. IN SHORT, THE 6 SPEED MANUAL TRANSMISSION WAS NOT DESIGNED FOR THE 2.0L ENGINE IN THE U.S MODEL, INSTEAD WAS ONLY INTENDED TO BE USED WITH THE LESS TORQUEY 1.5L IN THE EUROPEAN AND JAPANESE MODEL. MAZDA USA PUSHED FOR THE 2.0L LAST MINUTE IN PRODUCTION FOR MORE POWER IN THE U.S MARKET DESPITE NOT HAVING A SUITABLE MANUAL TRANSMISSION AVAILABLE. THE DIFFERENCE IN MANUFACTURING TOLERANCES HAS LED TO SEVERAL INSTANCES OF COMPLETE GEAR FAILURE IN STOCK COMPLETELY UNMODIFIED CARS AND IS AN ACCEPTED DESIGN FLAW BY MAZDA AND WHY THEY HAVE HAD SO MANY COMPLETE TRANSMISSION OVERHAULS IN A SHORT SPAN. IN SHORT EVERY MANUAL MX-5 THAT WAS PRODUCED BEFORE SEPTEMBER 6TH 2016 HAS A TRANSMISSION THAT'S A TICKING TIME BOMB. MINE IS SEPTEMBER 2015 PRODUCTION DATE. I STRONGLY BELIEVE THIS TSB SHOULD BE REFERENCED AND THESE TRANSMISSION RECALLED. A WEIRD COINCIDENCE IS THIS VERY CAR ALSO HAD AN AUTOMATIC TRANSMISSION RECALL. I HAVE ATTACHED THE REFERENCED TSB BELOW. PLEASE RECALL. *TR

I TOOK THE CAR TO PEP BOYS AND THEY TOLD ME TO CALL BECAUSE MY WHOLE GAS TANK IS BAD AND IT SHOULD HAVE A RECALL ON IT .AND ALSO FORD SAID THE SAME....SO MY TRUCK HAVE A MAJOR GAS LEAK AND A RUSTED OUT GAS SYSTEM.

I WAS AT WALMART ABOUT 3 WEEKS AGO AND WHEN I FINISHED SHOPPING I CAME OUT TO MY VEHICLE IN AN ALMOST EMPTY PARKING LOT AND MY CAR WOULD NOT START. WITH PEOPLE ALREADY SCARED ABOUT THE CORONA VIRUS NO ONE WAS WILLING TO HELP. SINCE THIS IS OUR ONLY VEHICLE I ENDED UP HAVING TO CALL A RELATIVE FROM TO COME AND HELP ME HE TOLD ME THAT MY BATTERY HAD DIED, I TOLD HIM THAT THAT COULDN'T BE THE PROBLEM WHEN I GOT HOME I LOOKED ON THE INTERNET AND I SAW WHERE THERE WERE HUNDREDS OF MAZDA CAR OWNERS WHO WERE HAVING THE SAME PROBLEM, CAR WILL NOT SHUT OFF WHEN IN PARK DRAINING BATTERY. I JOINED THE LONG LIST OF MAZDA OWNERS BY CALLING MAZDA COMPLAINING ABOUT THE APPARENT MANUFACTURER'S DEFECT AND WAS MET WITH THE SAME SCRIPTED SCRIP. "SORRY BUT THEY HAVE NOT RECEIVED ENOUGH COMPLAINTS FOR A RECALL AND THEY FELT THAT THIS WAS REALLY NOT A "SAFETY" ISSUE, REALLY? A WOMAN BEING STRANDED IN AND EMPTY PARKING LOT AT NIGHT WITH NO SECURITY IS NOT A SAFETY ISSUE, I DON'T SEE WHAT IS. MAZDA KNOW AND HAS KNOWN FOR YEARS ABOUT THE GEAR SHIFT BEING DEFECTED BUT HAS IGNORED THE HUNDREDS OF COMPLAINTS THAT HAVE BEEN CALLED IN BECAUSE WHEN WE CALL IN TO CS THEY DON'T RECORD COMPLAINT SO THEREFORE NEVER ENOUGH REGISTERED COMPLAINTS

DURING INITIAL MOVEMENT OF VEHICLE AFTER STARTING, SUSPENSION MAKES SQUEAKING NOISE, SPECIALLY WHEN WHEELS ARE TURNED COMPLETELY LEFT OR RIGHT. AND YOU CAN HEAR THE RUBBING SQUEAKY NOISE MORE WHEN GOING ON BUMP WITH WHEELS TURN. NOISE GOES AWAY AFTER DRIVING AND WARMED UP. MORE THAN LIKELY UPPER SUSPENSION STRUT BEARING GOING BAD PREMATURELY. THIS CAUSES WHEEL ALIGNMENT PROBLEMS.