MAZDA Complaints

THE ELECTRIC PARKING BRAKE (EPB) HAS MALFUNCTIONED. THE CAR WAS PARKED IN A LEVEL GARAGE OVERNIGHT, WITHOUT THE PARKING BRAKE ENGAGED. WHEN THE CAR WAS TURNED ON THE EPB LIGHT CAME ON AND IS FLASHING, AS WELL AS THE BRAKE LIGHT WARNING. THE WARNING LIGHTS REMAIN ILLUMINATED ON THE DASH EVEN AFTER MULTIPLE RESTARTS. THE EMERGENCY BRAKE IS NOT ENGAGED AND THE CAR SEEMS TO DRIVE FINE. HOWEVER I HAVE NO EMERGENCY BRAKE NOW, WHICH IS OBVIOUSLY A SIGNIFICANT SAFETY ISSUE. *TR

THE STEERING BEGAN TWITCHING WHILE DRIVING AND THEN WHILE BACKING THE STEERING WENT OUT AND STOPPED RESPONDING MID-BACKING IN MY DRIVEWAY.

TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A DIME SIZED ROCK STRUCK THE DRIVER'S SIDE WINDSHIELD, LEAVING A MINOR CHIP ON THE WINDSHIELD. THREE MONTHS LATER WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE DRIVING APPROXIMATELY 30 FT AHEAD KICKED UP AN UNKNOWN OBJECT THAT HIT THE PASSENGER'S SIDE WINDSHIELD. THE OBJECT LEFT A MINOR CRACK ON THE PASSENGER SIDE, AND AS THE CONTACT CONTINUED TO DRIVE, THE CRACK EXTENDED OVER THE ENTIRE PASSENGER'S SIDE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE WINDSHIELD WAS NOT COVERED UNDER WARRANTY. A DEALER WAS NOT INFORMED OF THE FAILURE. THE WINDSHIELD WAS NOT BEEN REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

1) WHEN LEFT PARKED FOR 2-3 DAYS, MAZDA CX-9 (MINE IS 2013) CONSISTENTLY DRAINS THE BATTERY 2) ON MY GRAND TOURING THE STEERING HAS A SHAKE AT ABOVE 60 MPH THE ABOVE PROBLEMS ARE COMMON ON ALL MAZDA CX-9 AND CONSUMERS ARE SPENDING $$$ ON THESE MANUFACTURER ISSUES

TL* THE CONTACT OWNS A 2016 MAZDA CX3. THE CONTACT STATED THAT THE EVAPORATOR FOR THE AIR CONDITIONING WAS BLOWING WARM AIR INTO THE CAB OF THE VEHICLE. THE VEHICLE WAS TAKEN BELLAMY STRICKLAND CHEVROLET BUICK PARTS (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253 770-30253). THE VEHICLE WAS DIAGNOSED AND A PRESSURE TEST FOUND A LEAK IN THE EVAPORATOR. A TSB WAS FOUND WHICH WOULD COVER THE REPAIR. THE CONTACT WAS REFERRED TO HENNESSY MAZDA (7261 JONESBORO RD BUILDING 2, MORROW, GA 30260 844-237-2079). THE CONTACT WAS INFORMED THAT THE TSB EXPIRED AND WOULD NO LONGER COVER THE VEHICLE UNDER A WARRANTY REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DECLINED TO OFFER A FREE REPAIR. THE FAILURE MILEAGE WAS 58,700.

I'VE HAD TO REPLACE BACK BRAKES TWICE IN 4 YEARS. NOW CALIPERS HAVE GONE OUT WHICH RUINED ROTORS AND PADS. IT LOOKS LIKE OTHERS HAVE HAD THE SAME ISSUE WITH CALIPERS NOT WORKING PROPERLY AND WEARING THE BRAKES PREMATURELY.

WE BOUGHT THE VEHICLE USED FROM A CAR DEALERSHIP CALLED HEAVY FOOT MOTORS IN SAN ANTONIO TX. THE VERY NEXT DAY, THE VEHICLE STARTED SMOKING FROM THE HOOD, EXHAUST, AND SMOKE CAME THROUGH THE AIR VENTS. MY WIFE GOING ABOUT 5-10MPH WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD WHEN THE SMOKING STARTED. WE TOWED THE VEHICLE TO THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEIR MECHANIC TOOK THE VEHICLE AND HAD IT FOR THREE WEEKS. I PICKED THE VEHICLE UP AND MADE IT MAYBE 5 MINUTES DOWN THE ROAD, AND THE VEHICLE DID THE SAME THING. SO I HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP AGAIN AND IT IS CURRENTLY THERE AS OF 4/4/2020. MY SAFETY CONCERN IS THAT THERE IS SMOKE COMING OUT OF THE ENGINE, EXHAUST, AS WELL AS THROUGH THE AC VENT AND GOING INTO THE VEHICLE. ALSO, WHEN I WENT TO INSTALL MY CHILDREN'S SEAT BELT WE REALIZED THE BACK SEATS SEAT BELTS DO NOT LOCK TO SECURE A CARSEAT. THAT IS A MAJOR SAFETY CONCERN FOR ME. ALSO, UPON PURCHASE I REALIZE THERE WAS NO DRIVER SIDE DOOR HANDLE. WE AGREED IN PURCHASE CONTRACT THAT THE DEALERSHIP WOULD PUT ONE ON IF I PURCHASED IT. I JUST FOUND IT STRANGE HOW YOU COULD SELL A CAR FROM A DEALERSHIP WITHOUT A DRIVER SIDE DOOR HANDLE. THAT IS A HUGE SAFETY CONCERN INCASE SOMETHING WERE TO HAPPEN AND THAT WAS THE ONLY DOOR TO OPEN FROM THE OUTSIDE. I ALSO REALIZE NOW THAT THE TRUNK DOES NOT OPEN, THE DOOR WILL NOT OPEN. I WILL BE GETTING A COPY OF THEIR MECHANIC'S REPORT WHERE HE STATED THAT IT IS HIS PROFESSIONAL OPINION THAT THE VEHICLE WAS SOLD IN THIS CONDITION. I HAVE REQUESTED A REFUND WHICH INITIALLY,( VERBALLY) I WAS TOLD WE WOULD GET IF IT IN FACT WAS SOLD IN THAT MANNER BUT NOW THEY HAVE BACKED OUT OF THAT. *TR

TL* THE CONTACT OWNS A 2014 MAZDA CX-9. CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED AND THE STEERING CEASED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE. THE CONTACT ALLOWED THE VEHICLE TO IDLE WITH BOTH FEET OFF THE PEDALS WHICH ALLOWED THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON WHICH RESUMED TO NORMAL VEHICLE OPERATION FOR ABOUT 2-3 MINUTES HOWEVER, THE FAILURE RECURRED. THE CONTACT INSPECTED THE VEHICLE FOR LEAKS BUT FOUND NONE. THE CONTACT STATED THAT THE COOLANT BOTTLE WAS EMPTY. THE CONTACT CHECKED THE OIL WHICH LOOKED MILKY AND DIRTY. LEE EDWARDS MAZDA (2218 LOUISVILLE AVENUE, MONROE, LA 71201 (318) 388-3540) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE WATER PUMP GASKET WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE MILEAGE WAS 70,000.

THE VIN IS FOR MY 1996 MAZDA MIATA. MY COMPLAINT IS THE M291 GOING WEST BOUND TO 350 HIGHWAY IN RAYTOWN THAT VEERS TO THE WEST. THE EXIT, SEEMS TO DANGEROUS WITH CONCRETE BLOCKS SEPERATING LANES. MY SECOND INQUIRY IS A POSSIBLE CAR WRECK THAT MY DAUGHTER, [XXX] MAY HAVE BEEN INVOLVED IN. SHE DROVE A GREEN AND BLACK MUSTANG FORD CONVERTIBLE. WE LIVE APART AND AS SHE IS A YOUNG ADULT LIKE MOST, AS A MOTHER, I DON'T GET ENOUGH INFO, SOMETIMES. 2006 FOUND ME WITNESSING HER CAR OR ONE THAT LOOKED LIKE IT OVERTURNED ON 350 HIGHWAY GOING WESTBOUND ON THE CLOVERLEAF TO M291/470 HIGHWAY. AN AMBULANCE WAS THERE AND THE PASSENGER, HER FRIEND OUTSIDE OF THE CAR. I HAVE SEEN HER SINCE THEN, SO OBVIOUSLY SHE SEEMS ALRIGHT AND SAFE, HOWEVER, I WOULD SURE BE APPRECIATIVE IF SOMEONE COULD FOLLOW UP ON THAT IF ANYTHING SEEMS ASKEW. HER ADDRESS AT THE TIME WAS [XXX] WHERE SHE LIVED WITH HER OWN FATHER, [XXX]. HER DATE OF BIRTH IS 1/29/89. I AM [XXX]- OF [XXX]. MY DRIVER'S LICENSE # IS [XXX]. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING ON A PUBLIC ROAD (40 MPH) MARCH 2020, MY DAUGHTER'S 2009 MAZDA 3 LOST POWER STEERING, AND THE POWER STEERING LIGHT WENT ON HER DASHBOARD. SHE PULLED OFF THE ROAD AND CALLED US FOR HELP. WHEN THE CAR WAS TURNED ON AND OFF THE POWER STEERING RETURNED. THREE WEEKS LATER THE SAME PROBLEM OCCURRED. I HAVE READ NUMEROUS CASES ON MANY WEBSITES WHERE THIS IS OCCURRING. THIS SPECIFIC VIN NUMBER IS NOT INCLUDED IN THE POWER STEERING PUMP RECALL WE FOUND ONLINE, BUT IT IS ACTING LIKE IT HAS THE EXACT PROBLEM . THIS IS A HUGE CONCERN BECAUSE THE PROBLEM HAPPENS RANDOMLY WHILE DRIVING! I HAVE READ ONLINE MANY MORE DRIVERS WHO HAD THIS EXACT PROBLEM, AND THEIR CAR WAS EXCLUDED FROM THE RECALL AS WELL.