MAZDA Complaints

WHILE DRIVING MY VEHICLE AT LEAST 3 TIMES THE POWER STEERING GOES OUT AND MAKES THE CAR UNABLE TO DRIVE AND IS VERY SCARY WHILE ON THE ROAD. A FEW LIGHT INDICATES FLASH ON MY DASH AND THE RADIO RESETS. I EVEN SAW MY RADIO RESET IN BETWEEN THE MAJOR EPISODES WHILE DRIVING 65 MPH. I WAS TRAVELING AT THE 3 TIMES IT HAPPENED ROUGHLY 25-30 MPH AND WAS TURNING THE VEHICLE. I LOCATED A RECALL I BELIEVE # 6010H FOR STEERING: ELECTRIC POWER ASSIST SYSTEM, BUT IT IS FOR VEHICLES MANUFACTURED AFTER APRIL 2, 2017. MY CAR WAS ASSEMBLED ON NOVEMBER 7, 2006. IT STATES THE POWER STEERING PUMP AND LINES NEED TO BE REPLACED. I CANNOT UNDERSTAND WHY MY CAR MANUFACTURED 5 MONTHS PRIOR TO THE RECALL IS NOT COVERED AS THIS COULD CAUSE A SEVERE ACCIDENT WHERE I DO NOT FEEL SAFE DRIVING WITH MY KID IN THE CAR. PLEASE UPDATE THE RANGE OF THE RECALL TO SAVE MORE LIVES.

THE VEHICLE WAS STATIONARY ON A CITY STREET. STARTED THE VEHICLE, FOOT ON THE BRAKE AND SHIFTED INTO DRIVE.VEHICLE WAS IDLING AT NORMAL RPM. WHEN THE FOOT WAS REMOVED FROM THE BRAKE PETAL, THE CAR LURCHED FORWARD AT FULL THROTTLE. MY FOOT NEVER TOUCHED THE GAS PEDAL. IT TRAVELED ABOUT 10 FEET STRIKING A VEHICLE. I WAS ABLE TO STOP THE CAR BY PUSHING ON THE BRAKE PEDAL AND CAME TO A STOP. THE ENGINE SPEED RETURNED TO NORMAL RPM. I STARTED TO LIFT MY FOOT OFF THE BREAK PEDAL AND THE CAR RESUMED FULL THROTTLE FORWARD. IT PUSHED THE FIRST VEHICLE I HIT INTO THE CAR PARKED IN FRONT OF IT AND PUSHED IT INTO ANOTHER VEHICLE BEFORE I COULD GET IT STOPPED. THE ENGINE RETURNED TO NORMAL RPM. I PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. POLICE WERE CALLED AND A REPORT FILED. AN ASE CERTIFIED MECHANIC CHECKED THE CAR IMMEDIATELY AFTER THE CRASH AND FOUND THE THROTTLE LINKAGE WAS FREE, WAS NOT ABLE TO REPRODUCE THE HIGH RPM, AND COULD NOT READ ANY ERROR CODES ON THE COMPUTER. THIS WAS WITHIN 20 MINUTES OF THE CRASH WHILE THE POLICE WERE PRESENT. BOTH VEHICLES I HIT WERE TOTALED. NO SERIOUS INJURIES OR DEATHS IN THE ACCIDENT.

MAZDA HAS TO DO SOMETHING ABOUT THE TCM. MINE GOES IN AND OUT AND I CAN'T PULL IN FRONT OF TRAFFIC WHEN THE ACCELERATION GOES DOWN. IT'S AN ACCIDENT WAITING TO HAPPEN AND IT KNOWN THE THIS PARTICULAR PART IS KNOWN TO GO OUT. IT'S A SAFETY ISSUE MAZDA NEEDS TO ADDRESS IMMEDIATELY BEFORE SOMEONE DIES. THE FIRST PICTURE IS WHEN THE CAR IS IN MANUEL MODE AS YOU CAN SEE THAT'S SUPPOSED TO BE A 5 FOR FIFTH GEAR WHICH U CAN SEE THAT IT'S HARD TO TELL AND THAT IS WHEN IT'S WORKING WHEN IT GOES OUT THE CARS ACCELERATION SLOWS DOWN AND THERE'S NO DIGITAL DISPLAY AT ALL. THE SECOND PICTURE IS WHEN IT'S IN AUTOMATIC THAT IS SUPPOSED TO BE A D LETTER LETTING YOU KNOW AS THE DRIVER THE GEAR IS IN DRIVE. THIS A FREQUENT PROBLEM AND I'M NOT WILLING TO RISK MY LIFE AND POSAR HE LIVES OF OTHERS FOR A MISTAKE THAT SHOULD BE CORRECTED BY MAZDA.

I GOT THIS CAR IN MAY OF 2019 SO THE CAR IS STILL NEW AND EVER SINCE I PURCHASED THE VEHICLE I'VE BEEN HAVING ISSUES WITH IT FIRST WERE THE CALIPERS STICKING AND MAZDA GAVE ME A HARD TIME TO REPAIR THE ISSUE AFTER THE FACT KNOWING THAT IT WAS A MANUFACTURING ISSSUE AND STILL TRIED TO CHARGE ME I TOOK MY VEHICLE THERE MORE THEN 15 TIMES JUST TO DEAL THINGS GOING BAD IN MY CAR. MY CAR STALLS ON ME OUT OF NO WHERE WHEN I'M DRIVING WHICH IS DANGEROUS AND CAN CAUSE ME TO CRASH ALSO MY CAR BRAKES WHEN THERE ISN'T ANYTHING IN FRONT OF IT ALL MY MALFUNCTIONING INDICATORS ARE ON AND I HAVE VIDEO PROOF AND SHOWED IT TO MY SERVICE ADVISOR AND SERVICE MANAGER AND THEY STILL DIDN'T REPAIR MY CAR AND TOLD ME THAT I HAVE TO PAY OR GO SOMEWHERE ELSE ALSO MY SUSPENSION IS MAKING NOISES THEY DIDN'T WANT TO FIX IT AND AS WELL AS MY TIRES PEELING OFF FROM THE SUN ALREADY AND THEY SAY IT'S WEAR AND TEAR AND ASK ME FOR MONEY ALSO MY CAR DIES EVERYTIME I TURN IT OFF I HAVE TO EITHER GET A JUMP OR CALL ROADSIDE FOR ASSISTANCE I'VE BEEN DEALING WITH ISSUES WITH THIS CAR AND MAZDA CLEARLY DOESN'T CARE ABOUT THERE CUSTOMERS SAFETY AND ALWAYS ASK FOR MONEY WHEN THE VEHICLE IS STILL UNDER WARRANTY VERY DISAPPOINTED I'M STILL DRIVING THE CAR WITH ALL THE. ISSUES IT WAS BECAUSE MAZDA WON'T REPAIR MY CAR AND ALWAYS TRY TO PIN THE ISSUE ON ME WHEN KNOWING THAT IT'S THERE FAULT I TOOK IT TO MAZDA SEVERAL TIMES AND NOTIFIED THEM ON WHAT'S WRONG WITH MY CAR AND MY CAR STAYED THERE FOR 4 DAYS AND THEY DID NOTHING TO MY CAR JUST SITTING THERE FOR NOTHING I PAY TOO MUCH MONEY A MONTH AND FEEL LIKE IT'S FOR NO REASON BECAUSE MY SAFETY IS AT RISK I HATE DRIVING MY CAR BECAUSE I FEEL UNSAFE AND SCARED AND GOING TO MAZDA IS POINTLESS PLEASE HELP ME ON WHAT TO DO THANKS

MY MAZDA CX-9 RAN OUT OF GAS ON A MAJOR HIGHWAY (ROUTE 90 IN BOSTON) AND THE GAS GAUGE READ HALF FULL. NO 'OUT OF GAS' LIGHT WENT ON AND RANGE (UNDER INFORMATION) SAID 191 MILES REMAINING. MY MAZDA DEALER TOLD ME THE SOFTWARE NEEDED TO BE RESET (NOT DONE YET AS OF THIS WRITING). IT IS A MAJOR ISSUE IF THE GAS GAUGE IS NOT READING PROPERLY AND THIS IS A SOFTWARE ISSUE (A BUG?). MAZDA NEEDS TO FIX THIS FOR ALL MAZDA'S AND ISSUE A RECALL SO IT DOES NOT HAPPEN AGAIN.

THE CAR HIT A BANK THEN WENT AIRBORNE AND CAME TO TO A TREE AND NEITHER AIRBAG DEPLOYED THE CAR ALSO HIT A ROAD SIGN AND IT WAS BEING DRIVING DOWN ROAD

THE DASH MATERIAL ABOVE THE PASSENGER AIRBAG HAS BEEN DETERIORATING AND MELTING AS IF A CHEMICAL REACTION HAS OCCURRED. THIS WINTER THE SECTION IN QUESTION HAS GENERATED SEVERAL CRACKS AND FISSURES IN THE SURFACE.

THIS VEHICLE HAD THE FRONT SUB-FRAME REPLACED BASED ON NHTSA COMPLAINT 11100333 AND THE SUBSEQUENT RECALL FROM MAZDA WITH NHTSA ID 18V-631. IT IS NOW TWO YEARS LATER AND THE REAR SUB-FRAME WAS SO ROTTED THAT IT WAS FALLING APART. MY VEHICLE WOULD NOT PASS THE STATE SAFETY INSPECTION WITHOUT IT BEING FIXED. IT WAS REPAIRED BY A NON-DEALER MECHANIC IN FEB 2020. THE MECHANIC TRIED FOR SEVERAL MONTHS TO GET A NEW REAR SUB-FRAME BUT COULD NOT BECAUSE IT IS ON MANUFACTURER BACK-ORDER. SINCE THIS IS MY ONLY VEHICLE AND I NEEDED IT TO BE FIXED ASAP, A USED SUB-FRAME HAD TO BE INSTALLED. BECAUSE THE NEW PART WAS UNAVAILABLE THIS MAKES ME THINK THAT THIS IS A WIDESPREAD PROBLEM AND THE MANUFACTURER CAN'T KEEP UP WITH THE DEMAND. I WAS TOLD BY A MAZDA DEALER THAT THE REAR SUB-FRAME IS NOT COVERED UNDER THE SAME RECALL AS THE FRONT. BOTH ITEMS WERE MANUFACTURED AT THE SAME TIME USING THE SAME INFERIOR STEEL SO I THINK THIS SHOULD ALSO BE COVERED. I DEFINITELY FEEL THAT ANOTHER MAZDA RECALL SHOULD BE ISSUED FOR THE REAR SUB-FRAME.*DT *AS

WHILE DRIVING MY CAR I COMPLETELY LOST MY POWER STEERING GOING ABOUT 55 MPH, WE LIVE IN A VERY RURAL CURVEY AREA. AT OTHER TIMES I HAVE BEEN GOING IN REVERSE OR DRIVING AND MY CAR WOULD SHAKE AND JUST SHUT OFF! THIS.WOULD HAPPEN WOULD TURNING ONTO.THE ROAD OR GOING DOWN THE ROAD. IT HAPPENED AT DIFFERENT SPEEDS. SOMETIMES THE CAR WOULD INSTANTLY START BACK UP OR I WOULD HAVE TO PUSH THE CAR IN A SAFE AREA (IF POSSIBLE) AND WAIT. I HAVE A 5 MONTH OLD AND 8 YEAR OLD SON HAVING A RELIABLE CAR IS EXTREME PRIORITY FOR US, I'M SO SCARED OF MY CAR. WE DO NORMAL MAINTENANCE AND I TOOK IT IN TO BE LOOKED AT WHEN IT SHUT OFF AND THE MECHANIC COULDNT FIND ANYTHING NOTICEABLE. HE SAID I WOULD BASICALLY HAVE TO JUST START REPLACING PARTS AND SEE WHICH PART FIXES THE PROBLEM.

AFTER DRIVING AROUND FOR ABOUT AN HOUR, I STOPPED AT A STORE AND AFTER THAT THE VEHICLE WOULDN'T EXCEL CORRECTLY. VEHICLE WOULDN'T SHIFT INTO 2ND OR 4TH GEARS. SHOP SAID IT WAS A 2/4 BELT OR SOMETHING LIKE THAT WHICH HAD TO BE REPLACED. THEY HAD CALLED MAZDA TO DETERMINE WHICH TRANSMISSION MY VEHICLE HAD, THANKFULLY IT WAS THE ONE THAT COULD BE REPLACED WITHOUT TEARING DOWN THE WHOLE TRANSMISSION. SOUNDS LIKE THIS WAS A COMMON ISSUE FOR THIS TRANSMISSION.