MAZDA Complaints

LED RUNNING LIGHTS FLICKERING ONLY 29000 MILES, PAST THE 36 MONTH WARRANTY. REQUIRES REPLACEMENT OF THE ENTIRE HEADLIGHT ASSEMBLY AT A COST OF$1000+.MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM.MAZDA SHOULD EXTEND WARRANTY TO 100,000. NOT SAFE AND TO COSTLY TO REPAIR

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 17V457000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER GREINER FORD OF CASPER 3333 CY AVE, CASPER, WY 82604 (307) 462-4090 WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 145,000. PARTS DISTRIBUTION DISCONNECT.

MY SPOUSE WAS DRIVING ON A HIGHWAY AND SUDDENLY HEARD A LOUD SOUND. HE SCANNED THE SURROUNDINGS AND DID NOT SEE ANY UNUSUAL OCCURRENCE. HE FELT COLD AIR AND NOISE AND WHEN HE LOOK UP, HIS SUNROOF IS GONE, JUST A FEW GLASS LEFT ON THE SIDE LOOKING LIKE GRANULES. HE HAD SPONTANEOUS SUNROOF EXPLOSION.

THIS IS A "PUSH BUTTON" START VEHICLE. WHEN YOU PUSH THE BUTTON TO TURN OFF THE ENGINE, THE ELECTRICAL COMPONENTS / ACCESSORIES REMAIN ON INSTEAD OF TURNING OFF WITH THE ENGINE. THERE IS NO KEY TO REMOVE SO YOU CANNOT MANUALLY TURN OFF THE ELECTRICAL COMPONENTS / ACCESSORIES. EVEN UPON EXITING THE VEHICLE AND LOCKING IT, THE ELECTRICAL SYSTEMS REMAIN "ON" EVEN THOUGH THE ENGINE IS OFF. THE VEHICLE IS STATIONARY WHEN THIS HAPPENS. THE GEAR SHIFT SHOWS PARK. IT SEEMS THAT SOME TYPE OF SENSOR IS NOT PROPERLY COMMUNICATING TO SHUT ITSELF DOWN.

I WAS DRIVING ON THE FREEWAY ABOUT 65 MILES PER HOUR AND THE THE CAR STARTED TO RUN ROUGH AND THE DASH LIGHTS WENT OUT. IT FELT LIKE IT WANTED TO STALL SO I KEPT MY FOOT ON THE GAS AND BRAKE AND EXITED THE FREEWAY AND DROVE THE SIDE STREETS HOME. THE PROBLEM DID NOT HAPPEN AGAIN SO FAR.

GOT IN CAR TO DRIVE MONDAY 02/03/2020 MORNING, CAR WAS EXTREMELY HARD TO TURN. ABLE TO DRIVE VEHICLE BUT TURNING IS EXTREMELY HARD. TOOK IT TO MECHANIC AND THEN TO AUTOZONE TO PRICE PART AND WAS TOLD THIS VEHICLE WAS PART OF A RECALL. I CALLED MAZDA AND WAS TOLD RECALL WAS NO LONGER OPEN, WAS CLOSED IN 2014. THE RECALL IS WHAT IS WRONG WITH MY VEHICLE. I HAVE CALLED MAZDA WITH NO RESOLUTION, IS THERE ANY WAY TO MAKE THEM RESPONSIBLE FOR THIS ISSUE, SINCE THERE WAS A RECALL FOR IT, MINE JUST DID NOT HAVE ISSUE IN THAT TIME FRAME.

I'VE HAD MY MAZDA FOR ONLY 3 YEARS. I WAS DRIVING UP THE HILL TOWARDS MY HOUSE TO PARK MY CAR AND IT JUST QUIT WORKING. IT SHUT OFF AND NOW IT WILL NOT START. NOW I'M STUCK PAYING $400 A MONTH FOR A CAR THAT DOESN'T EVEN WORK. IT'S VERY DISAPPOINTING. I THINK THIS CAR SHOULD BE RECALLED.

THE MAZDA CX-9 UNCOMMANDED ENGINE ACCELERATION REPORTED HEREIN DID NOT RESULT IN ANY DAMAGE PRIMARILY BECAUSE IT COMMENCED SEVERAL SECONDS AFTER I BEGAN LIGHT BRAKING WHILE APPROACHING A RED TRAFFIC LIGHT. MY IMMEDIATE RESPONSE WAS TO INCREASE BRAKE PRESSURE; THERE WAS NO NEED FOR ME TO MOVE MY LEG OTHER THAN PRESSING HARDER WITH MY FOOT. MY FOOT HAD BEEN OFF THE ACCELERATOR FOR MANY SECONDS WHILE ALLOWING THE CAR TO SLOWLY DECELERATE WHILE COASTING TOWARD TRAFFIC STOPPED AT A RED LIGHT. WITHIN TWO SECONDS OF COMMENCEMENT OF UNCOMMANDED ENGINE ACCELERATION AND WITH THE CAR FULLY STOPPED, I SHIFTED THE TRANSMISSION INTO NEUTRAL. THE ENGINE IMMEDIATELY GENERATED THE NOISE OF VERY HIGH RPM. ALTHOUGH THE DASHBOARD INCLUDES A TACHOMETER, I DID NOT IMMEDIATELY THINK TO LOOK AT IT; INSTEAD, I TURNED THE IGNITION OFF. A FEW SECONDS LATER, I SHIFTED THE TRANSMISSION INTO PARK AND RESTARTED THE CAR WHICH OPERATED NORMALLY THEREAFTER. MY FOOT DID NOT MOVE OFF THE BRAKE PEDAL DURING ANY OF THE PRECEDING SEQUENCE. ONLY THE NHTSA AND POSSIBLY THE MANUFACTURER WOULD KNOW IF THIS IS A ONE IN A BILLION-HOURS OR A MORE COMMON OCCURRENCE. I AM WILLING TO ANSWER ANY QUESTIONS THE NHTSA OR THE MANUFACTURER MIGHT HAVE. I GRADUATED FROM MIT, WORKED OVER 29 YEARS FOR THE LEADING USA COMMERCIAL AIRCRAFT MANUFACTURER AND AM CURRENTLY RETIRED.

TL* THE CONTACT OWNED A 2015 MAZDA CX5. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A STOP SIGN, WHEN SHE STARTED TO MOVE FORWARD WHEN ANOTHER VEHICLE IMPACTED THE FRONT DRIVER SIDE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED NO ONE INJURED OR IN NEED TO SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND CONSIDERED TOTALED. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN*JB

MY 17YO DAUGHTER WAS DRIVING HER 2007 MAZDA3 WHEN HER POWER STEERING LIGHT CAME ON AND SHE EXPERIENCED A COMPLETE LOSS OF POWER STEERING. SHE WAS TAKEN BY SURPRISE BUT WAS ABLE TO MANEUVER TO SAFETY OFF THE ROAD. SHE RESTARTED THE CAR AND HAD STEERING FOR LESS THAN A MINUTE. I FOUND THE RECALL FOR THIS MODEL AND YEAR, WITH THESE EXACT SYMPTOMS, BUT FOR SOME REASON IT IS NOT APPLICABLE TO THIS VIN. MAZDA CORP ACKNOWLEDGED THE RECALL BUT SAID SINCE THE NHTSA DIDN'T INCLUDE THIS VIN THERE WAS NOTHING THEY COULD DO. JUDGING BY THE NUMBER OF SIMILAR COMPLAINTS I THINK THE NHTSA SHOULD RECONSIDER EXPANDING THE SCOPE.