MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 MAZDA MAZDA6
    - ELK RIVER, MN

    WHILE DRIVING MY 2017 MAZDA 6 TODAY, THE SUNROOF EXPLODED. THERE WAS NOTHING THAT STRUCK THE SUNROOF, I HAD NOT TRAVELED UNDER AN OVERPASS AND THERE WASN'T A DRAMATIC TEMPERATURE CHANGE. I HAVE BEEN READING OF THE INCREASED NUMBER OF INCIDENTS OF SUNROOFS EXPLODING FOR NO REASON. MY MAZDA DEALERSHIP DENIES THERE BEING ANY "ISSUES"; HOWEVER, CONSUMER REPORTS AND OTHER PUBLICATIONS.

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-5
    - MIDVALE, UT

    MADE A SLOW RIGHT TURN INTO A PARKING PLACE TO PICK UP MY DOGS AT THE GROOMER, WHEN I APPLIED BRAKES TO STOP, THE CAR ACCELERATED LURCHING FORWARD. I THEN TOOK MY FOOT OFF THE BRAKE AND REAPPLIED INSTEAD OF SLOWING DOWN THE CAR SPED UP AND WAS ONLY STOPPED WHEN I HIT A BRICK BUILDING. I HAD TWO DASH WARNINGS "FRONT CAMERA SENSOR SYSTEM MALFUNCTION" AND "FORWARD SMART CITY BREAD SUPPORT MALFUNCTION" I AM NOT CERTAIN HOW FAST THE CAR WAS MOVING WHEN I HIT THE BUILDING BUT THE ENTIRE FRONT OF THE CAR IS SIGNIFICANTLY DAMAGED. FURTHER THE AIR BAGS DID NOT DEPLOY. I HAVE PHOTOS OF BOTH THE COLLISION DAMAGE AND THE WARNING LIGHTS. THE DEALERSHIP REQUESTED THEY RUN DIAGNOSTICS AND FOUND NOTHING WRONG CLAIMING THE ACCIDENT WAS MY FAULT AS I MUST HAVE PUT MY FOOT ON BOTH THE BRAKE AND GAS AT THE SAME TIME. I AM AN EXPERIENCED DRIVER AND THIS WAS NOT THE CASE. THE ALSO STATED THE WARNING LIGHTS WERE A RESULT OF THE ACCIDENT NOT THE CAUSE. I AM ONLY GRATEFUL I WAS NOT PULLING INTO A SPACE CLOSER TO THE DOOR AS I WOULD HAVE GONE THROUGH A PLATE GLASS WINDOW AND MOST LIKELY WOULD HAVE CAUSE A SERIOUS INJURY TO ANYONE STANDING IN THE LOBBY.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - LISBON, ME

    TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 MAZDA CX-5
    - VACAVILLE, CA

    SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY. NO SIGN THAT IT WAS HIT BY AN OBJECT. WEATHER CLEAR AND ABOUT 45F. SOUNDED LIKE A GUNSHOT, VERY LOUD POW, AND NOT SOUND OF AN IMPACT. EDGES OF REMAINING GLASS FLIPPED UPWARD. NO MARKS ON ROOF AND NO OBJECTS OTHER THAN SOME GLASS PIECES ON SLIDING SHADE PANEL UNDER SUNROOF.

    Source: NHTSA WEB SITE
  • 2017 MAZDA MAZDA6
    - PONTE VEDRA BEACH, FL

    I WAS DRIVING IN AN URBAN AREA, ON A CITY STREET, AND THE CAR AHEAD OF ME WAS MAKING A RIGHT TURN. AS MY VEHICLE WAS SLOWING, I COVERED THE BRAKE PEDAL IN ANTICIPATION OF THE POSSIBILITY OF THE NEED TO BRAKE. THE CAR IN FRONT OF ME WAS JUST ABOUT CLEAR AND THERE WAS STILL PLENTY OF DISTANCE BETWEEN US. AT THAT TIME, THE SMART CITY BRAKE SUPPORT ENGAGED AND BROUGHT MY CAR TO A VIOLENT STOP. I FELT IMMEDIATE PAIN IN 2 LOCATIONS OF MY BACK, DUE TO THE JOLT. THERE WAS NOT AN IMPENDING ACCIDENT. IT WASN'T EVEN CLOSE.

    Source: NHTSA WEB SITE
  • 2002 MAZDA 626
    - BOCA RATON, FL

    WITHOUT ANY WARNING THE TRANSMISSION STARTED SLIPPING OUT OF FORWARD GEAR WHILE AT A TRAFFIC LIGHT AFTER RELEASING THE BRAKES AND GENTLY PRESSING THE ACCELERATOR PEDAL THE VEHICLE DIDNT MOVE. MANUALLY SHIFTING INTO 1ST GEAR WAS THE CAR ABLE TO MOVE BUT CAUSING A VERY HARSH LURCHING FORWARD CAUSING A LOUD "CLUNKING" NOISE. I WAS ABLE TO LIMP THE CAR 3 MILES TO MY HOME. I WAS INVOLVED IN A REAR END ACCIDENT AT THE NEXT TRAFFIC LIGHT. WHILE THE VEHICLE WAS IN 1ST GEAR AND HAVING THE BRAKES APPLIED THE TRANSMISSION CAUGHT IN GEAR AND LUNGED FORWARD CAUSING ME TO CONTACT THE CAR IN FRONT OF ME. BOTH MYSELF AND THE OCCUPANT OF THE VEHICLE I HIT SUSTAINED MINOR INJURIES AND WELL AS PROPERTY DAMAGE TO THE FRONT OF MY VEHICLE AND THE BACK OF THEIRS.

    Source: NHTSA WEB SITE
  • 2008 MAZDA MAZDA3
    - DRESDEN, OH

    WHEN MY USED 2008 MAZDA 3 CAR IS PARKED OVER A DAY OF MORE WITHOUT BEING PLUGGED TO A CHARGER IT WILL NOT START. NOTHING WILL WORK EVEN THE REMOTE TO OPEN THE DOOR. NOTE THE HUNDREDS OF OWNERS WITH HIS PROBLEM. CHECK THE WEB FOR THIS PROBLEM. I SPENT $870.00 TO HAVE THIS FIXED TO NO AVAIL.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA6
    - BENSALEM, PA

    THE CRACK STARTED SMALL ON THE PASSENGER SIDE DASHBOARD BUT IS GETTING WORSE EVERYDAY. IT KEEPS GETTING BIGGER AND BIGGER

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - TOANO, VA

    THE DAYTIME RUNNING LIGHTS ON THE PASSENGER SIDE FAILED. THE PROCESS TO REPAIR THE LIGHTS IS EXORBITANTLY EXPENSIVE AND I BELIEVE WILL DISSUADE CONSUMERS FROM GETTING THEM REPAIRED DUE TO THE HIGH COST. DISSUADING CUSTOMERS FROM GETTING THIS REPAIRED IS A SERIOUS SAFETY ISSUE. TO REPAIR THE LIGHT BULBS COSTS MORE THAN $1000. THE REPAIR REQUIRES THE ENTIRE HEADLIGHT TO BE REPLACED, AND ALSO REQUIRES REMOVING AND REINSTALLING THE FRONT BUMPER ASSEMBLY. THIS IS JUST TO REPLACE A LIGHT! THIS IS A VERY POOR DESIGN AND WILL IMPACT OWNER SAFETY IN MY OPINION.

    Source: NHTSA WEB SITE
  • 2006 MAZDA MAZDA6
    - BLOOMFIELD, IN

    THIS VEHICLE WAS TOTALED IN AN ACCIDENT AND OWNERSHIP TRANSFERRED TO THE INSURANCE COMPANY. STOP SENDIN ME RECALL NOTICES!

    Source: NHTSA WEB SITE