MAZDA Complaints

WHILE DRIVING AND COMING TO A STOP, THE BRAKE PEDAL WENT REAL HARD AND CAR WOULD NOT STOP APPROPRIATELY. THIS HAPPENED MULTIPLE TIMES, CHECKED THE BRAKE FLUID IS FULL AS WELL AS CHANGED BRAKES THEMSELVES..PROBLEM STILL THERE AND PROGRESSIVELY WORSE, UN DRIVABLE BECAUSE OF COMPROMISED BRAKING. THERE IS ONLY 75K MILES ON THIS AUTOMOBILE. HAVING THE CAR TOWED TO LOCAL DEALER, WHERE I WAS TOLD THAT MAZDA HAS EXTENDED THE WARRANTY FOR BRAKING SYSTEM, WHICH WOULD TAKE CARE OF THIS PROBLEM AS WELL AS REIMBURSEMENT FOR TOWING AND EXPENSES. THIS DEFECT IS VERY DANGEROUSE, THERE WAS NO WARNING, NO WARNING LIGHT ILLUMINATED ON THE DASH, I AM VERY FORTUNATE THAT THIS WAS CAUGHT BEFORE AN ACCIDENT OCCURRED.

I BOUGHT A USED CAR WITH 2 DASHBOARD LIGHT TMPS & ENGINE THE DEALER GIVE ME EXTRA WARRANTY BUT NEVER BEEN REPAIR FURTHERMORE I FIND OUT BY MYSELF A RECALL FOR THE OUTER DOOR HANDLES AFTER THE DOOR OPEN WHILE I DRIVING IN THE EXPRESS WAY THIS HAPPENED TO MY YOUNGEST DAUGHTER; AND IN OTHER 2 INCIDENTS THE CAR DO NOT RESPOND WITH THE APPROPRIATE SPEED CAUSING ME A BIG CHANCE OF ACCIDENT AFTERWARDS IT IS HAPPENED AGAIN SO DUE TO OTHER SEVERAL MECHANIC PROBLEMS AND FOR SECURITY I HAVE TO DECIDED TO RETURN THE CAR NOW I HAVE NO MONEY NO CAR AND A BIG PROBLEM I AM HAVING HARDLY TIME TRIED TO SUMMIT MY CONCERNS BECAUSE I THINK THE DEALERS ARE RESPONSIBLE FOR SALE SECURITY CARS BEFORE THE SALE BUT APPARENTLY THE LAWS ARE IN THE DEALERS SIDE AS A CONSUMER I HOPE MAYBE SOME ONE CAN SEE HOW THIS IRRESPONSIBLE DEALERS PLAY WITH THE CONSUMERS SAFETY. I PAY OVER $3,000 IN REPAIRS BY MY SELF AND I HAVE BEEN AROUND 90 DAYS WITH OUT CAR AND ALL THIS PROBLEMS IN A PERIOD OF TIME OF 26 MONTHS PLUS MY PAYMENTS TO THE DEALER THAT WAS $460,00 A MONTH THIS ISSUE START ON 12-6-13 TO 02-26-16 AFTER THE CAR NEED A NEW REPAIR AT COST OF $3,000 SO IN THE REALITY THIS COMPANY WAS NEGLIGENT WHEN THEY FAIL TO PROPERLY REPAIR THE CAR SINCE THE BEGINNING THEY JUST PRETEND TO FIXED BUT WASN'T . I WANT TO THANK YOU FOR YOUR TIME. *TR

MAYBE TAKATA RECALL - OUR MAZDA 5 WAS PARKED IN THE DRIVEWAY OVERNIGHT ON MARCH 12. WE WENT TO DRIVE THE CAR AND FOUND THE ENTIRE INTERIOR OF THE CAR WAS COVERED IN A FINE POWDER. THE GLOVE BOX WAS OPEN. WE CONCLUDED THAT THE INFLATOR FROM THE FRONT PASSENGER AIRBAG POSITION HAD GONE OFF ON ITS OWN. THE AIRBAG ITSELF DID NOT DEPLOY. WE THEN DROVE THE VEHICLE TO THE MAZDA DEALERSHIP FOR SERVICE, (ABOUT 1 MILE).

THE FRONT CRADLE ASSEMBLY WAS RUSTED THROUGH AND BROKE WHILE I WAS ON THE HIGHWAY. MY MECHANIC SAID HE HAD NEVER SEEN ANYTHING LIKE IT ON A CAR THIS NEW AND IT COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. A MECHANIC AT THE DEALERSHIP WHERE I BOUGHT THE CAR SAID HE HAS NEVER HAD A PROBLEM LIKE THIS WITH A MAZDA 6.

I HAVE RECEIVED SEVERAL RECALL LETTERS REGARDING THE DEFECTIVE DRIVER AND PASSENGER AIRBAGS. IT'S BEEN 2 YEARS SINCE I RECEIVED LETTER FROM MAZDA REGARDING ONE AIRBAG. WITHIN THOSE TWO YEARS, MY MAZDA DEALER STILL STATES THEY ARE UNABLE TO SOURCE PARTS FOR THE RECALL, TWO YEARS AFTER FIRST NOTICE. RECEIVED LETTER FROM MAZDA REGARDING PASSENGER AIRBAG RECALL (NOW TWO RECALLS). LOCAL MAZDA DEALER STILL STATES MAZDA HQS HAS NOT PROVIDED THEM WITH REQUIRED PARTS TO FIX BOTH RECALLS. WILL BE WRITING A LETTER TO BBB REGARDING MAZDA CORPORATE'S FAILED FULFILLMENT OF A POTENTIALLY LIFE THREATENING RECALL THAT HAS SIMPLY BEEN BRUSHED UNDER THE RUG WITH NO CONCERN OF THE PUBLIC'S SAFETY.

I WAS GOING FROM R TO D ON FLAT GROUND. THE GEAR INDICATOR SAYS D BUT WHEN I PRESS THE GAS PEDAL NOTHING HAPPENS FOR TWO SECONDS. THEN THE GEAR CHANGES AND THE CAR JERKED FORWARD VIOLENTLY. MY WIFE WAS SCARE ABOUT IT, WE HAVE FOUR CARS, NONE OF THEM WILL BE LIKE IT. ALSO, WHEN YOU GOING DOWN HILL, THE GEARS WILL CHANGE VIOLENTLY, I WILL TAKE THIS CAR TO DEALERSHIP NEXT OIL CHANGE.

THREE DOOR LATCH SCREWS ON THE DRIVER'S FRONT DOOR CAME COMPLETELY OUT AND WERE MISSING WHEN I DISCOVERED THE PROBLEM. THE DOOR WOULD NOT CLOSE TIGHTLY AND WIND NOISE COULD BE HEARD WHEN DRIVING. THERE WAS A RECALL ON MAZDA 6 VEHICLES WITH EXACTLY THIS SAME PROBLEM. ALSO, THE SCREWS ON THE OTHER 3 DOORS WERE NOT TIGHT AND I HAD TO TIGHTEN THEM. THE PROBLEM WAS DISCOVERED WHILE THE CX7 WAS PARKED IN THE DRIVEWAY.

PURCHASED NEW 2016 MADACX5 IN APRIL 2015. WIFE WAS PULLING INTO THE GARAGE AND WAS ABOUT STOPPED WHEN IT LUNGED FORWARD STRIKING THE BACK WALL OF THE GARAGE. CAR WAS MOVING AT LESS THAN A MILE PER HOUR WITH HER FOOT ON THE BRAKE.DAMAGE DONE TO VEHICLE AND GARAGE. TOOK IT TO THE DEALER, WHO KEPT THE VEHICLE AND DROVE AND MONITORED IT FOR A WEEK. THEY FOUND NO PROBLEM. MAZDA TOLD ME TO RETURN MY LOANER AND PICK UP MY VEHICLE. I TOLD THEM IT WAS UNSAFE. THEY WILL GIVE ME A DEAL ON A NEW VEHICLE. I WAS OUTSIDE WHEN MY WIFE ENTERED THE GARAGE AND WITNESSED THE INCIDENT.

FIRST OFF. I'M A MECHANIC SO THIS SHOULD THROW YOU FOR A LOOP. AT 130,000 MILES MY CHECK ENGINE LIGHT KEPT COMING ON. IT SAID ENGINE RUNNING RICH. SO I COULDN'T FIND A PROBLEM WITH FUEL INJECTORS OR SENSORS OR ANY LEAK FROM INTAKE OR EXHAUST. MY IDLE WAS RUNNING HIGH SO I REPLACED FUEL INJECTORS, THEN MAF SENSOR, THEN O2 SENSORS AND STILL A CHECK ENGINE LIGHT. IT SAID ENGINE RUNNING RICH "BANK 1 RUNNING RICH". THEN IT STARTED TO PUTT AND LOSE POWER. THE OVERALL PROBLEM WAS MY CLUTCH WAS GOING. AFTER IT STARTED TO SLIP I REPLACED IT AND ALL PROBLEMS WERE GONE. SO I WASTED ABOUT $500 FOR IT TO BE A CLUTCH THAT ALSO NEEDED A NEW THROW OUT BEARING AND SPOON BECAUSE THEY REDESIGNED IT WHEN THERE WAS A DEFFICIENCY BUT NO RECALL ON IT. AND BECAUSE OF THE CODE NOT TELLING ME THE RIGHT PROBLEM I ALSO NEEDED A FLY WHEEL. SO I'M OUT OVER $1400. SO MUCH FOR COMPUTERS THAT ARE SMART IN CARS.

WHILE TRAVELING @ ABOUT 15 MPH MADE A RIGHT TURN UP A ONE WAY STREET, CAR MADE A LOUD THUMP SOUND AND LURCHED FORWARD. AT WHICH POINT THE CAR STOPPED AND I WAS NOT ABLE TO MOVE BACK OR FORWARD. EXITED VEHICLE TO FIND DRIVER SIDE WHEEL BROKE OFF AND MOVED FORWARD IN THE WHEEL WELL. MAZDA ROADSIDE WAS CALLED AND FLATBED SERVICE ARRANGED. CAR IS WELL MAINTAINED AND ONLY HAS 74,000 MILES. MAZDA NEEDS TO ACT QUICKLY ON THIS RECALL ISSUE BECAUSE SOME ONE IS GOING TO GET SERIOUSLY INJURED OR KIILLED (DRIVING AT HIGHWAY SPEEDS)