MAZDA Complaints

WHILE DRIVING ON THE HIGHWAY I HIT A BUMP. AFTER THIS BUMP THERE WAS A LOUD BANGING SOUND FROM THE REAR OF MY CAR WHEN I RAN OVER ANY OTHER BUMPS IN THE ROAD. UPON INSPECTING THE SOUND I DISCOVERED THAT MY PASSENGER SIDE REAR SUSPENSION HAD RUSTED COMPLETELY AWAY FROM THE INNER WHEELHOUSE WHERE THE SUSPENSION WAS WIELDED TO.

THERE IS EXCESSIVE CORROSION OF THE REAR STRUCTURE OF MY MAZDA. THE NOISE FROM THE PASSENGER REAR BECAME A THUNKING AND TODAY I FOUND THE TOP PORTION OF THE STRUT HAD RUSTED AND BROKE OFF. UPON FURTHER INSPECTION IT WAS FOUND THAT THE ENTIRE REAR HAS EXCESSIVE RUSTING TO THE STRUCTURE. I FOUND THAT THIS PROBLEM RESULTED IN A RECALL OF THE SAME VEHICLE 2001-2004. UPON FURTHER INSPECTION THE MECHANIC STATED HE COULD NOT PUT THE VEHICLE ON A LIFT DUE TO THE EXTENSIVE CORROSION OF THE FRAME. I CONTACTED MAZDA CUSTOMER SERVICE AND THEY STATED THAT ALTHOUGH THERE WAS A RECALL FOR CORROSION IT DID NOT INCLUDE MY VIN. THE REAR STRUT BEING BROKEN AND THE BRACKET THAT HOLDS IT IN PLACE ARE NO LONGER ATTACHED.

BOTH HEADLIGHTS AT DIFFERENT TIMES HAVE GONE OUT, BEEN REPLACED AND GO OUT AGAIN WITHIN A FEW WEEKS OF REPLACING THE BULB. IF YOU BANG ON OR HIT THE HEADLIGHT IT MAY COME BACK ON. HAVE REPLACED THE DRIVERS SIDE 4 TIMES IN ONE YEAR. HITTING BUMPS IN THE ROAD MAY BRING THE BULB ON OR OFF ALSO.

TL* THE CONTACT OWNS A 2006 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.

THE MAZDA PART USED IN 2006 IS EXACTLY THE SAME PART USED IN 2007-2009 WHICH HAVE A NHTSA RECALL, SO WHY ISN'T THE 2006 COVERED? IT'S THE SAME PART WITH THE SAME INHERENT DEFECT. OUR POWER STEERING PUMP HAS FAILED WITH LESS THAN 75,000 MILES ON THE CAR. THE FAULT CAUSES THE POWER STEERING LIGHT TO COME ON AND THE PUMP STOPS WORKING MAKING THE STEERING VERY HEAVY, IT CAN HAPPEN WHILE DRIVING, AT A LIGHT, OR STATIONARY. THE PUMP IS ELECTRICAL SO SOMETIMES TURNING OFF THE CAR AND TURNING IT BACK ON "RESETS" THE SYSTEM AND IT WILL WORK FOR A LITTLE WHILE BEFORE FAILING AGAIN.

THE DASH COVER FOR THE DEFECTIVE AIRBAGS IS CRACKING AND SHOULD BE REPLACED BY MAZDA.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 15V869000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIRBAG LIT AND BLINKING ON THE DASH BOARD PANEL. I TOOK IT TO MAZDA DEALERSHIP TO HAVE IT CHECK BUT I WAS TOLD TO PAY $150.00 JUST TO DIAGNOSTIC TEST PLUS LABOR & PARTS WHEN REPAIR IS WILL BE DONE BY THEM. IS THIS PART OF SAFETY RECALL ? FOR AIRBAGS .

THE VEHICLE PRESENTS A CATASTROPHIC FAILURE IN THE BRAKE SYSTEM. THE BRAKE PEDAL GETS EXTREMELY HARD TO DEPRESS AND THE EFFECT IS MINIMAL. THE VEHICLES STOPPING DISTANCE IS SIGNIFICANTLY INCREASED; IF PRESSED HARDER THE PEDAL WILL SUDDENLY GET SOFTER AND THE BRAKE POWER INCREASES UNEXPECTEDLY JERKING THE VEHICLE TO A STOP. ADDITIONALLY, THERE IS A LOUD HISSING NOISE NOTED WHEN THE BRAKE PEDAL IS DEPRESSED. THE HISSING NOISE COMES FROM THE DRIVERS SIDE OF THE CABIN IN THE VICINITY OF THE EMERGENCY BRAKE PEDAL. MAZDA NEEDS TO ADDRESS THIS ISSUE AS MANY PEOPLE HAVE IDENTIFIED CONCERNS IN THIS AREA. OF COURSE WE OPERATE UTILIZING TOMBSTONE MANAGEMENT THEORIES; ONLY RECOGNIZING A PROBLEM ONCE SOMEONE IS KILLED.

ON 2/24/16 I HAD TO HAVE MY 2014 CX-5 TOWED TO THE DEALER, BECAUSE THE CAR WAS SUDDENLY NOT ABLE TO ACCELERATE. I WAS DRIVING ON A 3 LANE ROAD, WHEN I WAS STOPPED AT A TRAFFIC LIGHT AND COULD NOT ACCELERATE. FORTUNATELY, I WAS NEAR A GAS STATION, BUT IF I HAD BEEN ON THE HIGHWAY DRIVING, I WOULD HAVE BEEN IN A SEVERE ACCIDENT. I WAS INFORMED BY THE DEALER THAT THE SHIFT CELLANOID IN THE TRANSMISSION WAS MALFUNCTIONING AND THAT THEY WOULD HAVE TO REPLACE THE VALVE BODY. THE CAR HAS ONLY 20,695 MILES ON IT. SO I AM VERY CONCERNED ABOUT MY SAFETY AND THAT OF OTHERS. AS YOU CAN IMAGINE, THIS CAUSES ME AND MY FAMILY GREAT CONCERN. WE HAVE OWNED VARIOUS MAZDA'S SINCE 2000 AND BEEN VERY HAPPY WITH THEM, BUT HAVE NEVER HAD TO WORRY ABOUT THE CAR MALFUNCTIONING WHILE DRIVING.