MAZDA Complaints

AS RESEARCH HAS SHOWN THE 2001 - 2004 TRIBUTES HAVE RECALLS ON THE SUBFRAME OF THE VEHICLE, MY 2005 HAS THE SAME PROBLEM ON THE SUBFRAME AND IS SO RUSTED OUT THAT IT IS READY TO BREAK APART. I BELIEVE THIS IS THE SAME PART AS THE EARLIER MODELS AND MY VIN HAS BEEN LEFT OUT OF THE RECALL, I WOULD REALLY BE GREAT FULL IF WE CAN HAVE THIS MATTER RESOLVED BEFORE IT BECOMES A TRAGIC MATTER WHILE DRIVING THE VEHICLE. THANK YOU VERY MUCH FOR YOUR TIME. I REMAIN. MY VEHICLE WILL BE GOING INTO THE DEALER TOMORROW MORNING FOR A DIFFERENT RECALL MATTER AT BAY SHORE MAZDA IN LONG ISLAND N.Y. IF YOU HAVE ANY QUESTIONS PLEASE FEEL FREE TO CONTACT ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I'VE ONLY HAD MY MAZDA FOR 2 MONTHS AND NOTICED A CRACK ORIGINATING FROM THE BOTTOM OF THE WINDSHIELD. IT OCCURRED AFTER A HOT DAY COUPLED WITH A COLD NIGHT SO I SUSPECT THERE WAS A SMALL CRACK THAT HAPPENED WHEN I LEASED THE CAR AND IT GREW DUE TO WEATHER CONDITIONS. I'VE READ THAT THERE ARE TONS OF SIMILAR INCIDENCES WITH THIS VEHICLE AND ITS CONCERNING (ESPECIALLY SINCE THE REPLACEMENT IS $1,000).

WE WERE DRIVING DOWN THE INTERSTATE YESTERDAY, FEBRUARY 15 DURING THE DAY GOING ABOUT 60 MPH, THERE WASN'T ANYONE IN FRONT OR BESIDE US. THE WEATHER WAS PARTY CLOUDY. THERE WAS A LOUD EXPLOSION AND THE SUNROOF BLEW OUT. I DON'T BELIEVE ANYTHING HIT THE SUNROOF TO CAUSE IT TO EXPLODE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS), 15V382000 (AIR BAGS), AND 15V869000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL FOR OVER A YEAR I HAVE BEEN CONTACTING MAZDA TO REPLACE MY PASSENGER AND DRIVER SIDE AIRBAGS. THEY HAVE CONTINOUSLY TOLD ME THE REPLACEMENT, WHICH IS AGAIN BEING MANUFACTURED BY TAKATA, IS NOT YET AVAILABLE. WITH THE SIGNIFICANT RISK OF DEATH OR INJURY MY CURRENT AIRBAGS POSE TO MYSELF AND MY PASSENGER I FEEL THIS ISSUE SHOULD HAVE BEEN RESOLVED IN A TIMELY MANNER. IF MAZDA IS UNABLE TO REPLACE MY AIRBAGS I FEEL I SHOULD BE PROVIDED A RENTAL CAR UNTIL THEY ARE ABLE TO REPLACE THEM.

ON MULTIPLE OCCASIONS, WHEN TEMPERATURES ARE 25 F OR LOWER AND IT IS SNOWING OR RAINING IT IS IMPOSSIBLE TO KEEP THE WINDSHIELD CLEAR OF ICE. WHILE DRIVING AT NORMAL SPEEDS 25 TO 50 MPH ON LOCAL ROADS AND HIGHWAYS, THE SNOW WOULD MELT ON CONTACT WITH THE WINDSHIELD, REFREEZE, AND THE WIPERS WOULD FREEZE SOLID AND NOT MAKE CONTACT WITH THE WINDSHIELD OVER THE MAJORITY OF THE WINDSHIELD. I HAD TO STOP EVERY SEVERAL MINUTES AND USE A SCRAPER TO REMOVE THE WINDSHIELD ICE TO SEE SAFELY. THIS CONDITION MAKES FOR VERY DIFFICULT AND DANGEROUS WINTER PRECIPITATION DRIVING. THE ONLY CHANCE OF OF GETTING MINIMAL VIEWING AREA WAS TO KEEP THE FUNCTION SELECTOR ON FULL DEFROST, THE TEMPERATURE SELECTOR ON FULL HEAT AND THE FAN ON HIGH. THIS WAS STILL A LOSING BATTLE AND EXTREMELY UNCOMFORTABLE IN THE VEHICLE. THE FAN NOISE IS INCREDIBLY LOUD, THE WIPERS ARE LOADED WITH ICE AND THUMPING ON THE WINDSHIELD AND YOUR FACE GETS RIDICULOUSLY HOT BECAUSE ON THE DEFROST FUNCTION MORE AIR IS DIRECTED BACK AT THE SIDE WINDOWS THAN IS DIRECTED AT THE WINDSHIELD. WHAT AN EXTREMELY POOR DESIGN AND FUNCTION OF A BASIC DEFROST SYSTEM. EVEN DURING COLD WEATHER WITH NO PRECIPITATION THE POOR FUNCTION OF THE DEFROST SYSTEM CANNOT KEEP THE WINDSHIELD FREE OF FOGGING OVER UNLESS THE SELECTORS ARE SET ON FULL FAN, HEAT AND DEFROST. NOW WE HAVE TO LIVE WITH A CAR THAT SHOULD BE A GREAT, SAFE ALL WHEEL DRIVE, ALL WEATHER VEHICLE IN NEW ENGLAND THAT CAN'T HANDLE DEFROSTING THE WINDSHIELD DURING OUR WINTERS.

TAKATA RECALL THE RECALL NOTICE WAS FIRST MAILED IN JULY OF 2015. THAT WAS SEVEN MONTHS AGO AND I STILL HAVE NOT RECEIVED DETAILS ON HOW I CAN HAVE MY AIRBAG REPLACED. I BELIEVE MAZDA IS NOT TAKING THIS RECALL SERIOUSLY AND NOT REPAIRING THE VEHICLES IN A REASONABLE AMOUNT OF TIME. HOW MANY PEOPLE HAVE TO DIE BEFORE THEY OFFER THE RECALL REPAIRS?

MAZDA RECALL 8515G ( NHTSA CAMPAIGN NO 15V451) I CALLED MAZDA MOTOR CORPORATION IN JANUARY 2016 REGARDING THE ABOVE RECALL. I WAS TOLD THAT IF I WAS HAVING A PROBLEM WITH THE RECALL PARTS IN QUESTION TO TAKE THE VEHICLE TO THE NEAREST DEALERSHIP FOR INSPECTION AND POSSIBLE REPAIR. I INQUIRE AS TO WHY MY VEHICLE WAS NOT CALLED IN FOR THE RECALL REPAIR AND TO MY AMAZEMENT I WAS TOLD THAT THEY DID NOT HAVE ENOUGH PARTS TO FIX THIS PROBLEM AND AS SOON AS THEY BECOME AVAILABLE THEY WOULD BE NOTIFYING CUSTOMERS TO BRING THEIR VEHICLES IN FOR REPAIR. RECALL, IT HAS BEEN 7 TO 8 MONTHS SINCE THE NHTSA PUT THIS RECALL OUT AND I HAVE NOT RECEIVED ANY CORRESPONDENCE FROM MAZDA REGARDING THE REPAIR OF MY VEHICLE. THE LAST CORRESPONDENCE WAS A NOTIFICATION LETTER DATED SEPTEMBER 2015 REGARDING THE RECALL. I FEEL THIS IS NOTHING MORE THAN POSTURING ON MAZDA'S PART. HOW LONG DO YOU HAVE TO WAIT BEFORE SOMEONE GETS KILLED !! PLEASE LOOK INTO THIS MATTER SOMEONE'S LIFE COULD BE AT STAKE HERE. THANK YOU FOR YOUR POSSIBLE ACTION IN THIS MATTER.

WHEN DRIVING UNDER 20 MPH ENTERING INTO OUR NEIGHBORHOOD, HEARD A LOUD "POP" - THEN THE FRONT LEFT TIRE SUSPENSION 'POPPED OFF' THE TIRE, CAUSING THE CAR TO LOSE CONTROL AND HIT THE CURB WITH THE RIGHT TIRE. IT APPEARS THAT THE SUSPENSION JUST "POPPED OFF" THE JOINT CAUSING THE TIRE TO BECOME 'DISLODGED' FROM THE VEHICLE - AND SENT THE CAR INTO THE CURB - SEE PICTURES. NO POLICE REPORT WAS TAKEN AS IT DID NOT INVOLVE PERSONAL INJURY NOR ANOTHER VEHICLE. UPON INVESTIGATION ON THE WEB, IT APPEARS THAT NHTSA HAS AN OPEN INVESTIGATION INTO SIMILAR PROBLEMS WITH 2007/2008 MAZDA CX-9S (SEE ACTION NUMBER: PE15022) - WHICH IS WHY I AM WRITING TO YOU NOW.

I RECEIVED A LETTER OF RECALL 8715J IGNITION SWITCH MAY OVERHEAT. I CALLED THE NUMBER GIVEN (800-222-5500 OPTION #6) AND SPOKE WITH BRIANNA ON JAN. 6, 2016 AT 11:30 A.M. I EXPLAINED THAT MY CAR IS OLD (1993) AND HAS SOME PROBLEMS. I AM IN POOR CONDITION, AS WELL. MY CLOSEST MAZDA DEALER IS OVER 80 MILES AWAY OVER THE MOUNTAINS. MY CAR CANNOT MAKE IT THERE FOR SERVICE. SHE TOLD ME SHOULD WOULD TRY TO ARRANGE TOWING AND WOULD EMAIL ME A REFERENCE NUMBER. AS OF FEBRUARY 12, 2016, I HAVE STILL RECEIVED NOTHING.