MAZDA Complaints

DECEMBER 2015 I HAD MY CAR TOWED TO A MAZDA DEALERSHIP (AAA SERVICE SAID TO DO SO BECAUSE OF THE NOISE AND FEAR THE VVT WOULD BREAK WHILE IN MOTION) TO REPLACE THE VVT (TIMING CHAIN) AND VALVE COVER GASKETS - PAYING OUT OF POCKET. AS OF TODAY, 2/12/16, THE SAME NOISE, BUT LOUDER, STILL OCCURS WHEN I START THE CAR AND DRIVE. THE AIR BAG LIGHT IS ON AND WAS ON WHEN I TOOK IT IN. NO MENTION OF WAS MADE. ALSO, WHEN I RECEIVED MY RECEIPT, THEY HAD THE MILEAGE WRONG BY 20,000 MILES (POTENTIALLY AFFECTING CARFAX REPORTS) , AND INDICATED ON THE SHEET THAT OTHER AREAS SUCH AS LIGHTS WERE FINE AND THEY WERE NOT. THEY DID MENTION THAT MY TURBO MAY NEED REPLACING SOON (ANOTHER CONSISTENT COMPLAINT). THERE WAS A CLASS ACTION SUIT FILED IN NJ REGARDING THIS AND IT WAS THROWN OUT. WHY ISN'T THE GOVERNMENT DOING SOMETHING ABOUT ALL OF THESE SIMILAR COMPLAINTS? WHERE DO I GO SINCE I JUST DON'T TRUST MAZDA DEALERSHIPS?

TL* THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V451000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK DONE BECAUSE IT TOOK SO LONG TO BE REPAIRED. UNFORTUNATELY, WE DO NOT RECALL RECEIVING ANYTHING ABOUT THE RECALL. AFTER READING THE RECALL BASICALLY WHAT IT SAID COULD HAPPEN DID AND THE CAR NEEDED REPAIRS. I ATTACHED THE INVOICE AND RECALL FROM MAZDA'S WEBSITE.

CAR WAS VIBRATING A LOT WHEN IN GEAR AND HOLDING BRAKES REPLACED MOTOR MOUNTS AND THROTTLE BODY TO FIX ISSUE. ALSO WHEN SLOWING DOWN AND SPEEDING BACK UP THE TRANSMISSION GRINDS WHEN DOWN SHIFTING. FEELS LIKE IT IS SLIPPING AND IS NOT SAFE IF YOU ARE DRIVING ON THE HIGHWAY OR IN THE CITY AND WANT TO SWITCH LANES AND SPEED UP I'M AFRAID ONE DAY I'M GOING TO SWITCH LANES HIT THE GAS AND THE TRANSMISSION WILL FAIL. THE CARMAX I GOT THE CAR FROM INSISTS IT IS JUST A TRANSMISSION "SHUTTER" AND IT HAPPENS WITH CERTAIN CARS. I WILL BE GETTING A SECOND OPINION FROM AN ASE CERTIFIED TRANSMISSION SHOP. DEALERSHIP MADE ME THINK IT WAS BRAKE PADS AT FIRST I PAID $300 TO HAVE PERFECTLY GOOD PADS REPLACED WITH NEW ONES TO HAVE THE PROBLEM NOT FIXED. I AM EXTREMELY IRRITATED WITH DEALERSHIP TRYING TO GET AROUND FIXING THE CAR. OTHER THAN THOSE 2 PROBLEMS THE CAR IS GREAT.

TL* THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V345000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 MAZDA MAZDA 6. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SEAT BELT WEBBING FAILED TO RETRACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (AIR BAGS) AND THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO CONFIRM WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME OF WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE LOW BEAM HEADLIGHTS ON MY 2010 MAZDA 6 KEEPS GOING OUT. I'VE REPLACED EACH LIGHT AT LEAST TWICE IN THE PAST 4 YEARS. WHILE I WAS DRIVING LAST NIGHT, BOTH HEADLIGHTS WENT OUT. I THINK MAZDA KNOW THAT THIS IS A PROBLEM IN THIS VEHICLE BUT INSTEAD OF FIXING THE ROOT OF THE PROBLEM, THEY KEEP CHARGING ME $60 FOR EACH HEADLIGHT BULB.

I PURCHASED THE VEHICLE EALRY 2010. AROUND 2013 MY DASHBOARD STARTED TO SHINE A BIT IN A SMALL SECTION BY THE DRIVER SIDE. I TOUCHED IT AND THE MATERIAL OF THE DASHBOARD WAS STICKY. NOW, 2016, THE WHOLE DASHBOARD IS STICKY AND SHINEY DUE TO WHAT I FOUND OUT WAS A MELTING DASHBOARD. THIS IS CAUSING A HORRIBLE REFLECTION ON MY WINDOW WHEN DRIVING, ESPECIALLY WHEN THE SUN HITS. EVEN AT NIGHT I HAVE TROUBLE SEEING PROPERLY. MY VISIBILITY DRIVING IS BEING AFFECTED AND IT IS NOT SAFE. ON TOP OF THAT, EVERYTHING STICKS TO MY DASHBOARD AND ENDS UP WITH BLACK GUNK ON IT. THE PICTURES I'VE ATTACHED DO NOT DO IT JUSTICE, IT'S WORSE THAN WHAT IT LOOKS IN THE PICTURES.

THE INSIDE PANEL OF THE DRIVER, WITH HEAT GETS STICKY AND PREVENT THE DISPLAY BRIGHTER THAN THE SUN