MAZDA Complaints

RUBBER AROUND SMALL REAR WINDOW, NOT THE ONE THAT OPENS, HAS LOST MOST OF THE RUBBER. NOTICED THIS WHILE WASHING THE VEHICLE. THE REMAINING RUBBER DID NOT SEEM DRY ROTTED BUT IT PULLS OUT EASILY AND SIGNIFICANT AMOUNT IS ALREADY MISSING.

WITH NO PREVIOUS VISIBLE INDICATION, RUST ATE AWAY AT THE RIGHT REAR WHEEL WELL AROUND THE SHOCK MOUNT. WE NOTICED A LOUD SQUEAKING ONE DAY FROM THE BACK AND, UPON INSPECTION, NOTICED TEH SEVER RUST DAMAGE. THE METAL HAD CORRODED BEHIND THE UNDERCOATING. THE SHOCK MOUNT IS NO LONGER ATTACHED AND THE VEHICLE IS NOT SAFE TO DRIVE. INSPECTION DOES NOT SHOW EXCESSIVE RUST ANYWHERE ELSE ON THE BODY.

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT ONCE THE BRAKE PEDAL WAS DEPRESSED, AN ABNORMAL SOUND COULD BE HEARD. IN ADDITION, THE BRAKE PEDAL DESCENDED TO THE FLOORBOARD. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS INVALID. UPDATED 03/18/16*LJ *JS

TL* THE CONTACT OWNS A 1998 MAZDA MPV. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE IGNITION SWITCH STARTED TO EMIT SMOKE AND THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000.

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED, THERE WAS AN ABNORMAL NOISE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON MULTIPLE OCCASIONS, WHEN TEMPERATURES ARE 25 F OR LOWER AND IT IS SNOWING, IT IS IMPOSSIBLE TO KEEP THE WINDSHIELD CLEAR OF ICE. WHILE DRIVING AT NORMAL SPEEDS 25 TO 50 MPH ON LOCAL ROADS AND HIGHWAYS, THE SNOW WOULD MELT ON CONTACT WITH THE WINDSHIELD, REFREEZE, AND THE WIPERS WOULD FREEZE SOLID AND NOT MAKE CONTACT WITH THE WINDSHIELD OVER A LARGE PART OF THE GLASS DIRECTLY IN FRONT OF THE DRIVER AND FRONT SEAT PASSENGER'S EYES. NO CHANGE WAS NOTED WHEN THE CAR WAS IDLING AT STOP SIGNS OR RED LIGHTS. WE HAD TO STOP EVERY SEVERAL MINUTES AND USE A SCRAPER TO REMOVE THE WINDSHIELD ICE TO SEE SAFELY. THIS CONDITION MAKES FOR VERY DIFFICULT AND DANGEROUS WINTER PRECIPITATION DRIVING. IRONICALLY, WE BOUGHT THIS ALL-WHEEL VEHICLE MAINLY FOR JUST THIS TYPE OF DRIVING IN SNOWY MOUNTAIN AREAS WHERE WE DRIVE FREQUENTLY. THE CAR WAS TAKEN TO THE DEALER AND INSPECTED UNDER WARRANTY. THE TECHNICIAN INSPECTED THE DEFROSTER AND WIPERS AND SAID EVERYTHING WAS WORKING PROPERLY AND THERE IS NOTHING THEY CAN DO TO IMPROVE THE SITUATION. WE DON'T KNOW WHAT TO DO AS THE CARE DOES NOT PREFORM UNDER THE EXACT WINTER CONDITIONS WE PRIMARILY BOUGHT IT FOR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 15V869000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VINE TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/13/16*LJ UPDATED 04/18/19 *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS), 15V869000 (AIR BAGS), AND 15V345000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V345000 (AIR BAGS) AND 15V382000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 15V869000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.