MAZDA Complaints

TL* THE CONTACT OWNS A 2016 MAZDA 6. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE EVENTUALLY RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND BRAKE LINES WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED AFTER THE ENGINE SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2008 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO SPUTTER. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED WHERE IT WAS DIAGNOSED THAT THE OXYGEN SENSOR WAS SEIZED INTO THE CATALYTIC CONVERTER AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE STEERING HAD EXCESSIVE MOVEMENT, WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,352.

WE WERE NOTIFIED IN JULY 2015 OF AIR BAG RECALL, TOLD PARTS WEREN'T YET AVAILABLE AND THAT WE WOULD BE NOTIFIED WHEN THEY WERE. AS OF JANUARY 2016, 7 MONTHS LATER, WE NEVER GOT A NOTICE FROM THEM. WE CALLED AND THEY HAD THE PARTS ORDERED FOR US IN ABOUT A WEEK. JUST GOT THE CALL THAT OUR PARTS ARE IN, BUT THE DEALERSHIP WILL ONLY DO THE WORK ON A WEEKDAY, NOT ON WEEKEND. MY WIFE AND I BOTH WORK MONDAY THROUGH FRIDAY, AND BOTH OF US HAVE FAIRLY NEW JOBS SO TAKING TIME OUT DURING OUR WORK DAY FOR THIS IS DISRUPTIVE TO OUR JOBS, YET THE DEALERSHIP REFUSES TO PERFORM THE WORK ON A SATURDAY WHEN WE ARE BOTH READILY AVAILABLE. SINCE THIS RECALL IS THE FAULT OF THE MANUFACTURER, SHOULDN'T THEY BE ACCOMMODATING TO OUR SCHEDULES TO GET THIS WORK COMPLETED?

THIS IS A MAZDA CX9 2014 AWD. I NEEDED TO STOP QUICKLY ON A CITY STREET IN MODERATE TRAFFIC AT 3:00PM. I WAS TRAVELING ABOUT 25 MPR NORTH IN THE INSIDE LANE ON A DRY ROAD. I PUSHED DOWN ON THE BRAKE PEDAL HARD AND THE CAR DID NOT SLOW DOWN BUT, CONTINUED ON UNTIL IT IMPACTED WITH THE CAR IN FRONT. THE AIR BAG DID NOT DEPLOY AND THERE WERE NO PHYSICAL INJURIES TO DRIVERS OF EITHER INVOLVED VEHICLES. THE DAMAGE TO MY CAR IS ESTIMATED TO BE OVER $2000.00 DOLLARS. I HAD PREVIOUSLY TAKEN THIS CAR IN TO THE MAZDA DEALER HERE IN TEMECULA, CA LAST MONTH BECAUSE THE BRAKES HAD BEEN NON-RESPONSIVE BUT, SERVICE DEPT. SAID BRAKES TESTED NORMAL. THIS CAR ONLY HAS 11,000 MILES ON IT. I AM NOW SCARED TO DRIVE IT AS I AM 64 YEARS OLD WITH NO TICKETS OR ACCIDENTS EVER. IT IS CURRENTLY AT THE "AUTO CENTER AUTO BODY" SHOP BEING REPAIRED THROUGH AAA INS.HERE IN TEMECULA.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS), 15V382000 (AIR BAGS), AND 15V869000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER INFORMED THE CONTACT THAT IT WOULD BE SEVERAL MORE MONTHS BEFORE RECEIVING NOTIFICATION OF A REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE GAS THROTTLE STICKS, YOU CAN'T GIVE IT GAS, EVEN AFTER DRIVING IT FOR 15 MINS, IT WILL STILL GET STUCK AGAIN. ALMOST CAUSED ME TO HAVE SEVERAL ACCIDENTS. THE POWER STEERING ALSO GOES OUT AND YOU HAVE TO TURN THE CAR OFF AND BACK ON TO GET IT TO WORK AGAIN. I DID HAVE THE SPRING ON THE GAS PEDAL REPLACED ABOUT 5 YRS AGO, BECAUSE IT GOT STUCK AND I KEPT PUSHING ON IT TILL IT BROKE. THERE NEEDS TO BE A RECALL ON THESE VEHICLES DUE TO THESE PROBLEMS. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS MAKING A LEFT TURN ON A PARKING LOT WHEN I HEARD A LOUD CRUNCH COMING FROM THE FRONT OF THE VEHICLE AND FULLY LOST CONTROL OF THE CAR. WHEN I CAME OUTSIDE TO SEE WHAT HAPPENED I SAW THAT BALL JOINT ON MY FRONT LEFT (DRIVER SIDE) BROKE, THE WHEEL WITH PART OF THE AXEL FULLY OUT, AND THAT BREAK FLUID WAS SPOILED ALL OVER. IMAGINE THIS HAPPENING ON THE FIGHTER WHEN I WAS DRIVING WITH TWO OF MY YOUNG KIDS!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 1996 MAZDA 626. AFTER PLACING THE KEY IN THE IGNITION AND STARTING THE VEHICLE, THE CONTACT NOTICED A FUEL ODOR UNDER THE HOOD OF THE VEHICLE. THE CONTACT TURNED THE VEHICLE OFF FOR A WHILE AND PROCEEDED TO TURN THE VEHICLE BACK ON WITH THE FRONT DRIVER AND PASSENGER SIDE WINDOWS ROLLED DOWN. THE CONTACT COULD NO LONGER SMELL THE FUEL ODOR AND A WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.