MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2005 MAZDA MAZDA6- BOSTO, MA
TL* THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIN NUMBERS: 15V382000 (AIR BAGS) AND 15V869000 (AIR BAGS) , BUT THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MAZDA MAZDA6- CHICAGO, IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 15V869000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MAZDA MAZDA5- ASHVILLE, NC
TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. WHILE DRIVING 45 MPH, THE STEERING COMPLETELY FAILED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MAZDA MAZDA6- NORCROSS, GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V869000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER STATED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA CX-9- BRAINTREE, MA
SAME ISSUE AS EVERYONE ELSE HISSING WHEN BRAKES ARE COMPRESSED -OR CAR IS STOPPED AND BAD OR LAGGING IN BRAKING. MY BRAKES WERE COMPLETELY DOWN TO THE FLOOR AND THE CAR KEPT SLOWLY TRYING TO ROLL. I HAD TO PUMP THE BRAKES. OR PUT THE CAR IN PARK. WHEN I LET THE BRAKES GO NO HISSING
Source: NHTSA WEB SITE -
-
2008 MAZDA MAZDA6- BEAVERCREEK, OH
I REVIEWED MY PAST COMP,AIN'T 10786122. I DID CALL MAZDA THE MANUFACTURER TO COMP,AS. THAT THE AIRBAG HAD NOT BEEN REPAIRED AND NO PARTS ARE AVAILABLE AUGUST 2015. YOUR INFORMATION IS NOT CORRECT AS I DID CALL MAZDA AUGUST 2015. I WAS TOLD BY THE CORPORATE OFFICE TO FILE A COMPLAINT,AIN'T WITH YOU AND I DID. I HAVE FILE A COMPLAINT,AIN'T TODAY AND CALLED MAZDA TODAY. I HAVE ASKS THAT THE CAR BE REPLACED, REPAIRED OR REFUNDED. I WAS TOLD THAT THEY WILL CONTACT TH DEALER. I HOPE THAT WITHIN THE NEXT WEEK, THE CAR IS REPAIRED. CLEARLY SIX MONTHS OF WAITING TO HAVE A DANGEROUS CAR REPAIRED IS A VIOLATION OF CONSUMER RIGHTS. WHY HAS YOUR AGENCY NOT FOLLOWED UP WITH ME? WHAT EXACTLY DO YOU DO TO HELP THE CONSUMERS? THE RECALL NOTICE WAS JULY 2015.
Source: NHTSA WEB SITE -
2008 MAZDA MAZDA6- BEAVERCREEK, OH
THIS IS THE THIRD TIME I HAVE SENT TO YOU INFORMATION THAT MY CAR AIR BAG HAS NOT BEEN REPAIRED. I RECEIVED NOTICE IN AUGUST 2015 AND MADE AN APPOINTMENT TO REPAIR THE AIRBAG. I WENT TO THE MAZDA DEALER AND WAS TO.D THE REPAIR IS NOT POSSIBLE AS NO PART EXIST TO REPAIR THE CAR. I CALLED MAZA AND THEY SAID TO LET YOU KNOW. I THEN SENT TO YOU A COMPLAINT IN SEPTEMBER. I RECEIVED A LITTLE POST CARD FROM YOU THIS MONTH AND RETURNED THE POST CARD TO YOU AND LET YOU KNOW THAT MY CAR IS. IT REPAIRED. HOW CAN YOU HELP ME GET MY MAZDA FIXED?
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA5- RICHMOND, CA
MAZDA 5 STARTED MAKING RATTLING NOISES WHENEVER I DRIVE OVER A ROUGH ROAD. I GOOGLED THE PROBLEM AND FOUND OUT IT'S VERY COMMON IN MANY CARS BUILT AFTER 2005 AND THE SOLUTION IS TO REPLACE THE SWAY BAR BUSHING. THIS WILL HAPPEN TO EVERY MAZDA 5 AND SIMILAR I.E MAZDA 3. MAZDA KNOW THERE IS A ISSUE AND NO RECALL. THE BAD BUSHING AFFECTS THE STEERING TO FEEL LESS PRECISE THAN IT USUALLY DOES, SINCE THE SWAY BAR MOVES AROUND TERRIBLY. AS THE VEHICLE CORNERS, THE CAR FEEL LESS STEADY, WITH POOR HANDLING. THERE IS A TSB OUT FOR THIS PROBLEM BULLETIN NO: 02-002/11
Source: NHTSA WEB SITE -
2011 MAZDA MAZDA6- RAHWAY, NJ
THE LOW BEAM LIGHT GOES OUT EVERY TIME THE CAR IS OFF FOR THE NIGHT ,IN THE MORNING WHEN TURNED BACK ON YOU NEED TO HIT THE LIGHT OR THE FONT FENDER ON DRIVER SIDE WHER THE PROBLEM IS,EVERY TIME EVERY MORNING,I HAVE TO DO THIS IN ORDER FOR THE LOW BEAM LIGHT TO WORK, L/S LOW BEAM LIGHT..MANY PEOPLE HAVE THE SAME PROBLEM JUST GO ON YOUTUBE..
Source: NHTSA WEB SITE -
2006 MAZDA RX-8- GRAWN, MI
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/10/16*LJ UPDATED 03/16/16*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE