MAZDA Complaints

TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT THE LATCH ON THE REAR PASSENGER AND DRIVER SIDE DOORS SEIZED AND FRACTURED WHILE THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE RUST ON THE PASSENGER REAR WHEEL WELL AND SHOCK STRUT MOUNT, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

TL* THE CONTACT OWNS A 2013 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WITHOUT WARNING. IN ADDITION, THE REAR TIRE RIM WAS BENT. THE CONTACT ALSO STATED THAT IN ANOTHER OCCASION WHILE DRIVING AT 60 MPH, THE VEHICLE REAR SHIFTED TO THE RIGHT, THE CONTACT HAD TO SHIFT THE GEAR INTO FOURTH GEAR THEN BACK INTO DRIVE TO BE ABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING HANDLE AND THE SENSOR WERE REPLACED. THE PCM SYSTEM WERE ALSO PROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,211.

TL* THE CONTACT OWNS A 2005 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING OPERATED, A LOUD NOISE EMITTED FROM THE ENGINE. UPON INSPECTION, THE CONTACT DISCOVERED OIL UNDER THE ENGINE AND OIL COMING FROM THE EXHAUST. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE LUNGED FORWARD AND CRASHED INTO A POLE AS AN UNKNOWN WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

THE PASSENGER SIDE REAR STRUT UPPER MOUNT RUSTED AND BROKE AWAY FROM THE BODY AFTER 11 YEARS AND 126, 500 MILES. THE MAZDA WAS PURCHASED NEW IN JUNE 2005; AND ROUTINE AND AS NEEDED MAINTENANCE AND REPAIR WAS PERFORMED BY THE SAME MAZDA DEALER. I NOTICED RUST IN THE PASSENGER REAR SIDE WHEEL WELL IN 2014 AND BEGAN ASKING THE MAZDA DEALER ABOUT IT. DURING ALL MAZDA FULL CIRCLE SUSPENSION CHECKS PERFORMED BY THE MAZDA DEALER, THE SUSPENSION WAS MARKED OR CHECKED "OK" "GREEN", AND THEN IN JAN 2016- THE STRUT MOUNT RUSTED OUT OF THE BODY AND THE DEALER SAID THE CAR WAS UNSAFE TO DRIVE. I BELIEVE THIS WAS WAY TOO EARLY FOR THE CAR TO RUST OUT. I ALSO QUESTION THE INTEGRITY OF MAZDA'S FULL CIRCLE INSPECTION AND THE MAZDA DEALER. HAD THE MAZDA DEALER BEEN CANDID AND TOLD ME ABOUT THE RUST PROBLEM WITH THIS MODEL AND YEAR RATHER THAN YEAR AFTER YEAR CONTINUING TO SUGGEST OTHER MAINTENANCE AND REPAIR SERVICE, MOST LIKELY I WOULD HAVE TRADED OR SOLD THIS MAZDA BEFORE IT RUSTED OUT. BASED ON THIS EXPERIENCE, I WILL NOT PURCHASE ANOTHER MAZDA.

TL* THE CONTACT OWNS A 2004 MAZDA 6. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT SMELLED A BURNING ODOR AND NOTICED WHITE SMOKE COMING FROM THE HOOD OF THE VEHICLE AND INSIDE THE VEHICLE. THE CONTACT TURNED OFF THE ENGINE AND THE SMOKE DISAPPEARED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE BURNED OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

CAR HAD A TOTAL OF 145 MILES, ONLY DRIVEN 4 DAYS SINCE NEW AND THERE IS A LARGE CRACK IN THE WINDSHIELD, ON THE PASSENGERS SIDE STARTING AT THE VERY TOP AND EXTENDING DOWN PAST THE REAR VIEW MIRROR AND CURVED TOWARD THE CENTER. NO ROCK HIT OR CHIPS CAUSED THIS.

OUR 2013 MAZDA5 MINIVAN HAVE THE TOYO A20 ALL-SEASON RADIAL TIRE. TWO OF THE FOUR TIRES HAVE THE TREAD SEPARATING FROM THE SIDEWALL ALONG THE INSIDE AND OUTSIDE OF THE TIRE. THERE IS ACTUALLY A LINE AROUND THE CIRCUMFERENCE OF THE TIRE. WE HAD TO BE JUST A FEW MILES FROM COMPLETE AND CATASTROPHIC FAILURE OF TWO TIRES. THE TIRES HAVE 38,000 MILES ON THEM. I HAVE HEARD A THUMP SOUND FOR THE PAST SEVERAL MONTHS AND HAVE CHECKED THE TIRES OFTEN BUT NEVER NOTICED ANYTHING. I WOULD HAVE TO WONDER IF THE SEPARATION WAS ONLY APPARENT WHILE THE TIRE WAS SPINNING AND CLOSED UP WHEN STOPPED UNTIL IT FINALLY BEGAN PULLING APART. I HAVE KEPT THE TWO TIRES THAT HAVE SEPARATED AS WELL AS THE TWO THAT HAVE NOT YET SHOWN FAILURE. I WOULD LIKE TO TURN THEM OVER FOR SAFETY TESTING. THESE TIRES SHOULD NOT BE ON OUR NATIONS HIGHWAYS.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. MONTHS AFTER THE VEHICLE WAS PURCHASED, THE INSTRUMENT CLUSTER GAUGES FLICKERED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE MECHANIC REPLACED THE TIMING CHAIN BELT AND THE ENGINE ASSEMBLY. THE DEALER PROVIDED NO INVOICE OF THE REPAIRS. MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR FURTHER INSPECTION AND THE CONTACT WAS TO TOW THE VEHICLE BACK TO THE DEALER TO DETERMINE WHAT PARTS THEY ACTUALLY REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,366.