MAZDA Complaints

MAZDA RECALL # 1904D. MAZDA HAS A RECALL FOR UNITS BUILT FROM APRIL 17, 200 THROUGH SEPTEMBER 11, 2002. MY UNIT WAS BUILT IN 2004 BUT HAS THE EXACT SAME PROBLEMS AS THE VEHICLES IN THIS RECALL. NO ONE AT MAZDA CAN ( OR WON'T ) TELL ME THE REASON THAT UNITS IN LATER DATES SUCH AS MINE ARE NOT IN THIS RECALL EVEN THO IT DOES WHAT THE RECALL WAS SUPPOSE TO FIX AND WILL NOT FIX MINE WITH-OUT A CHARGE. THE UNIT DIE WHEN COMING UP TO A STOP SIGN OR SLOWING DOWN. THIS HAS HAPPENED REPEATEDLY TO MY DAUGHTER WHO DRIVES THIS CAR TO THE POINT WHERE SHE IS AFRAID TO DRIVE IT. SHE HAS BEEN ALMOST REAR-ENDED REPEATED TIMES. HERE IS WHAT THE RECALL SAYS. RECALL SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 DURATEC ENGINES , DURING DECELERATION, THE ENGINE CAN STALL. HAZARD: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR. REMEDY: DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. THE RECALL BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500. ADDITIONAL INFO: MAZDA RECALL NO. 1904D.ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

I WAS DRIVING TO WORK IN MY 2015 MADZA6 WHEN I NOTICED THE CAR IS SWERVING A BIT TO THE RIGHT. I THOUGHT MY CAR HAD A SMALL ALIGNMENT PROBLEM. SO I CONTINUE DRIVING AS I DID NOT SEE HERE ANY BEEPS AND THERE'S NO WARNING ON MY DASHBOARD. IT WAS ABOUT 3 TO 4 MILES LATER WHEN ALL OF THE SUDDEN, THE CAR WAS SWERVING A BIT TO THE LEFT AND RIGHT AND I CAN HEAR GROWLING SOUND WHICH SEEMS TO COME FROM THE TIRES. I WAS DRIVING AT ABOUT 45 MPH AT THAT TIME AND THERE WERE SOME SNOW AND ICE ON THE ROAD DUE TO THE 3 TO 4 INCHES OF SNOW OVERNIGHT. WITHOUT HESITATING, I DROVE TO A NEARBY PARKING LOT AND CHECKED MY CAR. YAP! I HAD A FLAT TIRE ON THE FRONT PASSENGER SIDE. IF THAT'S IS SO, WHY DIDN'T THE TIRE PRESSURE MONITORING SYSTEM (TPS) GAVE ME A BEEP AND LIGHTS UP ON THE DASHBOARD? ALSO, I REMEMBERED TAKING MY CAR TO THE SUBURBAN MADZA6 DEALER IN TROY MICHIGAN SOMETIME IN DECEMBER 2014 TO HAVE THE TPS FIXED DUE TO A MADZA RECALL. SO WHY ISN'T THE TPS ON MY CAR WORKING? MY ODOMETER SHOWS ONLY ABOUT 8065 MILES WHEN THIS HAPPENS. I CHANGED THE FLAT TIRE WITH MY SPARE AND TOOK THE FLAT TIRE TO DISCOUNT TIRE (248-3931900) IN AUBURN HILLS, MI AND UNFORTUNATELY, THEY TOLD ME MY TIRE IS BAD AS IT WAS DRIVEN FOR QUITE A DISTANCE WITH LOW TIRE PRESSURE. THE TIRE STILL HAS ABOUT 80 TO 90% THREAD ON IT. THE NEXT MORNING, I COMPLAINED TO MADZA USA (1-800-2225500) ABOUT THE TIRE PRESSURE MONITORING SYSTEM. I EXPLAINED TO JESSIE WHOM I SPOKE TO ABOUT WHAT HAPPENED. THE CASE NUMBER IS 1-1-91037814. HE CHECKED MY CAR RECORD AND ADMIT I DID HAVE THE TPS RECALL DONE. BUT HE SAID THERE IS A RECENT TPS RECALL BUT I WAS NOT NOTIFIED THROUGH MAIL OR PHONE. I TOLD JESSIE THAT MADZA SHOULD BE RESPONSIBLE FOR THE DEFECTIVE TPS AND SHOULD ALSO PAY FOR MY TIRE. INSTEAD HE ONLY GIVE ME A $100 COUPON TO BE USED FOR MADZA PRODUCT AND SERVICES. I HOPE TO RECORD THIS COMPLAINT FOR OTHER MADZA6 OWNERS.

AFTER GETTING INTO THE DRIVERS SEAT, I HEARD A LOUD POP AND DRIVERS SEAT BECAME VERY LOOSE. UPON INSPECTION, FRONT LEFT BRACKET FOR VERTICAL SEAT ADJUSTMENT WAS BROKEN IN HALF. LOOSE SEAT WOULD SHIFT DURING BRAKING AND ACCELERATION, AN UNCOMFORTABLE AND DANGEROUS SITUATION.

MULTIPLE WATER LINES LEFT ON WINDSHIELD AFTER EACH SWIPE OF THE WIPERS DURING A LIGHT OR HEAVY RAINFALL WHETHER THE VEHICLE WAS STATIONARY OR IN MOTION. THIS PROBLEM INITIALLY OCCURED IN OCTOBER, 2015, AND CONTINUES TO OCCUR EVERY TIME IT RAINS!! THIS PROBLEM DEFINITELY AFFECTS VISIBILITY! MY NEW CX-3 DID RECEIVE NEW WINDSHIELD WIPER BLADES, BUT THE SAME PROBLEM RECURRED! APPARENTLY THE WIPER BLADES MAZDA IS PROVIDING ARE DEFECTIVE!!

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/10/16*LJ *CN

TL* THE CONTACT OWNED A 1998 MAZDA MVP. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT 55 MPH, THE ENGINE CAUGHT ON FIRE. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300,000.

MASTER CYLINDER LEAK CAUSING THE BRAKE BOOSTER TO GO OUT AS WELL. SUSPENSION WEAK AND RUSTY. MAZDA REFUSES TO ADDRESS THE PROBLEM.

DASH CRASH PAD IS MELTING, CAUSING A GLARE AND POOR VISIBILITY ON THE PASSENGER SIDE OF THE WINDSHIELD. THE DASH IS TURNING INTO A LIQUID AND RUNNING DOWN THE DASH. ALSO SMELLS LIKE IT IS "OFF GASSING."

. THE TIRES THAT IT HAS ARE THE ONES THAT CAME ORIGINALLY WITH THE CAR WHEN I PURCHASED BRAND NEW IN MAY 2014. THE CAR HAS ONLY 12K MILES. THE INCIDENT HAPPENED THIS LAST SUNDAY (1/10/16) AT AROUND 1:30PM. I WAS RETURNING WITH MY FAMILY FROM A SCHOOL SOCCER GAME. I WAS DRIVING ON THE I-95 AT AROUND 50MPH IN THE EXPRESS LANES. SUDDENLY WE HEARD A LOUD NOISE, WE WERE NOT SURE IF IT WAS COMING FROM THE CAR, THE RADIO, A NEARBY TRUCK OR EVEN AN APP FROM MY KIDS' TABLET. AT THE SAME TIME MY CAR STARTED LOSING TRACTION AND VIBRATES, BUT LUCKILY I WAS ABLE TO CONTROL IT AND DECELERATE CAREFULLY. I WAS ABLE TO STOP IN ONE THE SIDES OF THE HIGHWAY, AND THEN I EXITED THE CAR AND TOOK A LOOK OF WHAT HAPPENED. AND THEN IT WAS WHEN I DISCOVERED THE SCARY SITUATION. THE PASSENGER REAR TIRE (YOKOHAMA GEOLANDAR G91) WAS COMPLETELY DESTROYED AS SHOWN IN THE PHOTO THAT I SENT YOU. THAT HAPPENED WITHOUT CAUSE. THERE WAS NOT ANY DEBRIS OR ANYTHING IN THE HIGHWAY AND THE ROAD WAS CLEAR. THE WEATHER WAS NICE TOO, IT HAD BEEN RAINING A FEW MINUTES BEFORE, BUT IT WAS CLEAR AT THE TIME OF THE ACCIDENT. AFTER I SAW THE TIRE, I REALIZED OF THE LUCKY THAT WE WERE

THE DRIVER'S SEAT BREAKS AWAY FROM THE FLOOR OF THE VEHICLE WHEN SITTING IN THE SEAT CAUSING THE DRIVER TO HAVE TO LEAN FORWARD OR ELSE THE SEAT ROCKS WAY BACK CAUSING THE DRIVER TO HOLD THEMSELVES UPRIGHT. DURING A FAST ACCELERATION OR QUICK STOP THE CHAIR EXHIBITS CHARACTERISTICS THAT CAN ONLY BE CALLED UNSAFE AND UNSETTLING TO THE DRIVER. I CAN ONLY IMAGINE HOW THE SEAT WILL HOLD UP IN THE EVENT OF A COLLISION OR ACCIDENT. THE VEHICLE WAS PARKED WHEN THIS WAS FIRST NOTICED.