MAZDA Complaints

LOW BEAM HEADLIGHTS CONTINUALLY FAIL TO WORK. I HAVE HAD THE BULBS REPLACED 3 X IN 3 YEARS AS THE OWNER AND ONCE AGAIN THE LOW BEAMS ARE OUT. AFTER READING THE COMPLAINTS ON THIS POST IT IS CLEAR MAZDA HAS A PROBLEM THAT NEEDS ADDRESSED. DRIVING WITH HIGH BEAMS ON IS DANGEROUS AND ANNOYING TO OTHER DRIVERS. I GUESS ITS TIME TO BUY SOMETHING OTHER THAN A MAZDA.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS), 15V382000 (AIR BAGS), AND 15V869000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD REMAIN ILLUMINATED OCCASIONALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000, 15V382000, 15V869000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

STICKING THROLLE ON VEHICLE OCCURS WHEN TEMPERATURE IS COLD. I COULD NOT MOVE THE CAR AT ALL. GAS PEDAL IS STUCK. IT HAS HAPPENED TO ME AT A RED LIGHT AS WELL AND ALMOST CAUSED SOMEONE TO HIT ME FROM BEHIND. HOWEVER ON 1/18 I COULD NOT GET THE THROLLE UNSTUCK AT ALL. MAZDA SAYS THERE IS NO RECALL AND REFUSES TO REPAIR MY CAR FREE OF CHARGE, THEY DO NOT ACKNOWLEDGE THE RECALL AT ALL. THOUGH THERE IS A TON OF INFORMATION ON LINE FROM THE WALL STREET JOURNAL. CARS.COM AND BLOGS RE. THIS ISSUE AFFECTING OVER 218,000 VEHICLES. SEE ARTICLES ATTACHED IS WHAT EXACTLY HAPPENED TO ME.

TOOK CAR IN FOR FIRST OIL CHANGE AT 1429 MILES AND WAS TOLD BOTH FRONT BRAKE ROTORS WERE GROOVED AND THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED.

VEHICLE WAS PURCHASED USED IN 2014 WITH APPROXIMATELY 47,000 MILES. FOR THE ENTIRE TIME OF OWNERSHIP, WHEN FILLING THE FUEL TANK, IF AN AUTOMATIC SHUTOFF NOZZLE FEATURE IS USED, GASOLINE WILL SPILL FROM THE TANK WITHOUT TRIGGERING THE AUTOMATIC SHUTOFF. THIS HAPPENS IRRESPECTIVE OF STATION OR PUMP. EXAMPLES FOUND ONLINE OF OTHERS WITH THIS SYMPTOM WERE ULTIMATELY DIAGNOSED AS A FAULTY FUEL RETURN VALVE AND REPLACEMENT OF THE FUEL TANK WAS REQUIRED TO RESOLVE THE PROBLEM. OTHER MAZDA VEHICLES HAVE BEEN RECALLED FOR SIMILAR ISSUE- REFERENCE RECALL 7414D FOR 2014 MAZDA6 VEHICLES. THE SPILLAGE OF SIGNIFICANT AMOUNTS OF GASOLINE DURING FILL-UP PRESENTS A CONSIDERABLE SAFETY HAZARD AND SHOULD BE ADDRESSED.

TAKATA RECALL. TRAFFIC CAME TO A HALT ON THE FREEWAY. I STOPPED AND WAS SUBSEQUENTLY REAR ENDED AT HIGH SPEED CAUSING THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS TO DEPLOY. EITHER THE AIR BAG ITSELF OR A PROJECTILE INJURED MY EYE. THE SKIN ON MY EYELID WAS TORN REQUIRING 7 STITCHES. THIS WAS EXTREMELY TRAUMATIC AND I WANTED TO BE SURE THIS INCIDENT WAS INCLUDED IN THE INVESTIGATION.

1600 MILES IN, TRANSMISSION IS BEING REPLACED BY DEALER. SHIFTING INTO DRIVE, IT WOULD TAKE 2-5 SECONDS TO ENGAGE. DEALER INDICATES MAZDA'S SOLUTION TO PROBLEM IS TO REPLACE ENTIRE TRANSMISSION.

THE TRANSMISSION BEGAN TAKING SEVERE AND ERRATIC SHIFTS WHEN GOING UPHILL WHEN MY MAZDA REACHED 70,000 MILES. THESE SHIFTS ARE SO SEVERE THAT THE FIRST TIME IT HAPPENED I THOUGHT A TIRE HAD BLOWN OUT. IT OCCURRED ON A HIGH MOUNTAIN PASS THAT HAS NO SIDERAILS AND MANY FATALITIES HAVE OCCURRED SIMPLY FROM WEATHER CONDITIONS. WHEN WE CONTACTED MAZDA CUSTOMER SERVICE, THEY ADMITTED THAT A DEFECTIVE PART WAS IN THE TRANSMISSION FROM THE ORIGINAL PURCHASE OF THE CAR. THE PART, IN FACT, IS NO LONGER MANUFACTURED BECAUSE IT HAS BEEN RENDERED DEFECTIVE. MAZDA TOLD US OVER THE COURSE OF SEVERAL MONTHS AND HOURS OF PUTTING US ON HOLD AND SEVERAL MORE THOUSAND MILES PUT ON THE CAR THAT THE ONLY THING WE COULD DO IS REPLACE THE ENTIRE TRANSMISSION BECAUSE IT WAS NO LONGER UNDER WARRANTY. WHY IS THIS NOT A SAFETY ISSUE AND THEREFORE A RECALL? MAZDA CUSTOMER SERVICE PROMISED TO REVIEW THE CASE AND OUR MULTIPLE PHONE CALLS, NEVER GOT BACK WITH US, AND REFUSED TO SEE THAT IT IS A SAFETY ISSUE. THEY WILL DO NOTHING TO REPAIR THE TRANSMISSION BECAUSE OF THEIR FAULTY MANUFACTURING. WE STILL CONTINUE TO GO OVER THIS PASS, NOW IN SNOWY AND ICY CONDITIONS WITH A BABY IN THE BACKSEAT AND NO IDEA WHEN THE TRANSMISSION WILL GO OUT. UNFORTUNATELY UNTIL SOMEONE IS SERIOUSLY INJURED OR DIES MAZDA WON'T TAKE THIS ISSUE SERIOUSLY. I HAVE LOST ALL FAITH IN MAZDA'S QUALITY OF ASSURANCE OR CONCERN FOR CUSTOMER SAFETY AND WILL NOT BE PURCHASING ANOTHER MAZDA IN THE FUTURE.

TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK WHILE DEPRESSED. THE FAILURE RECURRED OCCASIONALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,500.